Brightside Health レビュー 1,269

I want to leave a review that this company has been the biggest waste of my time. Both the psychiatrist and therapist left me AFTER A YEAR when I needed them the most. I just want everyone to know that since I’m no longer part of this company I’ve actually been doing so much better in life and off of every single medication and never felt better. Never use Brightside. Ever They will rob you of your peace and make you feel worse about your self !

The site is very hard to navigate. I've had so many issues just meeting with my psychiatrist. Technically the site is very weak.

I've been receiving great care and I'm still not where I want to be but I'm making strides and progress! My care team has been great!!

Truly amazing and very convenient

Brightside has been incredibly helpful in my journey. The doctors and therapists are knowledgeable, compassionate, and attentive. I always feel heard, supported, and cared for during my appointments. I’m grateful for the positive experience I’ve had with their team.

They bill you in advance before they tell you what the cost per session is and sometimes don't bill your insurance. I would recommend Octave, Headspace, or Meru Health over Brightside any day. They are much more user friendly and have exponentially better therapeutic value and fair billing.

My head space was dark and since my meds are right it is not dark at all!!

Went through the process of setting up an appointment and being told with my insurance that my copay was 0 only to be told after the fact that I was charged an additional “patient responsibility fee “ of nearly 300. Never using these thieves again. Hidden fees!

I used Brightside because I lost my insurance and therefore access to my medications. This was an incredible resource that I found to be decently affordable at $95/mo. I did not use any of their therapy services.

I felt lucky that I already had experience with my medications because there was a lack of thorough guidance from the psychiatrists I met with. I went through 2 different practitioners due to the fact that the first woman I met with (multiple times) was apparently not licensed to practice in my state. I was forced to pick a new doctor but the 2nd one was a much better fit, actually!

It was easy to pick my medications up from the pharmacy and the pharmacists were awesome about scanning coupons to make my meds affordable. There was one pharmacist who gave me medication warnings that the doctor didn't -- luckily I knew already but did need that reminder from that pharmacist for which I am thankful.

Overall, if you are in a pinch or lack insurance then this is a great resource. Just don't expect the practitioners to get super in depth with you, it's almost to the point where I'm sure if you asked after a medication you were interested in they would probably prescribe it to you even if you weren't in true need of it. I didn't care for that and felt like I was treating myself once the video calls ended.

It worked out while I needed it, but I will be honest and say that I am happy I got my insurance back and am back with my OG care team.

I would go back to Brightside if I were ever in need again.

Brian and Theresa were understanding and on point with insightful conversations.

Mary listens without judgement. She careful to see the mechanics of the problem. She tries to give good advice to change mechanics.

Dr. Caro is wonderful! She listens to me and is diligent about finding the right regimen that will improve my mental health and well being.

I needed someone to talk to during a trauma response and having the convenient option of brightside really helped me in my time of need

Having the support and validation helps me utilize the tools I’m learning and coping mechanisms to regulate myself.

I really like my psychiatrist and my therapist. I feel very relaxed with those 2. Thank you

My doctor is amazing and really listened to me

Love the easy process and comfort provided. Finding this very helpful on my healing journey