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BritishGram レビュヌ 799

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TrustScore 5段階評䟡の4.5

4.3

スヌパヌマヌケット
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5぀星のうち5の評䟡

Purchasing from this site has been my goto for milk products for my baby who just had so much reflux and discomfort from aptamil milk sold in Singapore. The UK milk tubs are palm oil free and much mor... もっず芋る

5぀星のうち2の評䟡

First of all: Thanks for the tea. It's annoying that, despite the extremely high shipping costs here in Austria, I had to pay additional shipping costs. On top of that, there were additional customs... もっず芋る

5぀星のうち5の評䟡

Cheaper than anywhere, I can order just the same flavour for my fussy day so no waste, quick delivery and excellent packaging. Impressed with every aspect of it. Only issue is I am disabled and courie... もっず芋る

5぀星のうち5の評䟡

Very easy to order what I wanted and BritishGram made the whole process of order and payment very simple. Very fast and first class delivery while keeping me informed every step of the way. Secure p... もっず芋る

䌁業情報

  1. スヌパヌマヌケット

圓該䌁業による蚘述

The BritishGram online supermarket delivered Worldwide, offers Free delivery in the UK and certain European countries. Low price groceries, fashion and more.

連絡先

4.3

優良

TrustScore 5段階評䟡の4.5

799件のレビュヌ

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顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

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5぀星のうち4の評䟡

Quality Control Seems to be an Issue

Update: I've placed various orders with Britishgram since my initial review below, and haven't encountered any further issues - packaging could be improved; the boxes they use are sometimes not adequate for the weight of the contents inside.

I ordered over £150.00 worth of items; they were delivered promptly, but 2 items were missing and were only refunded once I contacted the company; I then later found that a pack of 12 sodas that I'd ordered had been delivered with one missing and another bottle of the remaining 11, empty (there was a small hole in the bottom). I contacted the company again, and found it difficult to get a prompt response first time.

I'm hesitant to order from British Gram again, but I wouldn't completely rule it out...

2022幎3月28日
自発的なレビュヌ
BritishGram ロゎ

BritishGram からの回答

Hello thank you for your feedback, please accept our sincere apologies for 2 missing 7up 500ml and we have refunded you £2.33. Also our customer services sent an email that should you decide to order again then we will add to your order 2 bottles of 7up as a gesture of goodwill. Again, thank you for taking the time to review us, as we do actively listen to everything you have to say and are very grateful for the feedback. Should you have any further questions or comments, please don't hesitate to reach us by email with your order number and we will be happy to hear from you.

5぀星のうち1の評䟡

Absolutely discussed with this company


Absolutely discussed with this company !! ordered a specific brand of rice x bags received totally different !! They didn't contact me to say they were out of stock of what I ordered now im stuck with rice I don't want or like they asked me to return at my cost Not happy at all !!! Be careful what you order you will probably receive something totally different DO NOT USE THIS WEBSITE ! USE A COMPANY THAT WILL CONTACT YOU TO SAY THEY HAVE OR HAVE NOT GOT WHAT YOU WANT EVEN THOUGH IT IS ADVERTISED !!!

2022幎3月13日
BritishGram ロゎ

BritishGram からの回答

Hello Colin, thank you for taking the time to share this feedback with us. You have ordered a small pack 500g x 6 East End Royal/Pure basmati rice and we have dispatched a large pack 1kg x 3 East End pure basmati rice, also complimentary 1kg of premium brand Laila long grain basmati rice. Our customer service sent an email to you on 10th March that if you are not happy with a large 1kg pack then please return the East End basmati rice to our warehouse and we will issue a full refund. Again, thank you for taking the time to review us, as we do actively listen to everything you have to say and are very grateful for the feedback. Should you have any further questions or comments, please don't hesitate to reach us by email with your order number and we will be happy to hear from you.

5぀星のうち1の評䟡

We have not yet received the order


We have not yet received the order ??????

2022幎2月13日
BritishGram ロゎ

BritishGram からの回答

Hello thank you for your review, you have paid for standard shipping up to 5 working days after dispatch. We have sent an email to Royal mail, please contact our customer service with your order number for the update. Please accept our sincere apologies for the inconvenience. Regards

5぀星のうち2の評䟡

Won't Be Back

Such a shame. I first used BritishGram 2 years ago, before the pandemic started. Since then, I've spent over £200 with them. Previously, I'd always had a good experience, until my most recent order. I had even left them a 5 star google review previously (which I just removed),

I purchase 3x cases of Rockstar Fully Loaded. I received 1x case of Rockstar Fully Loaded and 2x cases of a different (wrong) Rockstar flavour.

Upon contacting BritishGram they said it was a mixup with their supplier and as a gesture of good-will I coould "keep the rockstar drink as a gesture of goodwill." That's right, the gesture of goodwill being that I keep wrong, overpriced drink they sent me that I paid for ?! That's no goodwill gesture. They did offer me one case of Rockstar Fully loaded to be added on to my "next order"... That would bring it to me still having only 2/3 of what I actually ordered and paid for.

So currently I'm £33.98 down from this transaction STILL having only received 1 case of the drink I originally purchased. My most recent email was ignored.

All I can do is leave a review of my experience online and consider the transaction a lost cause.

Sayonara!

2022幎2月13日
BritishGram ロゎ

BritishGram からの回答

Hello thank you for taking the time to share this feedback with us, please accept our sincere apologies for the mistake. Last week our customer service sent an email to you that you can keep 2 cases of Rockstar (Value £34.98) as a gesture of goodwill and when you place your next order then our team will dispatch 2 cases of Rockstar fully loaded with your order. Again apologies for the confusion. Please accept our sincere apologies for the inconvenience. Thank you in advance for your understanding. Best regards

5぀星のうち1の評䟡

Dont buy from theese con artists

Dont buy from theese con artists - first and last time customer with theese. First time delivery - damaged parcel. Second attempt - failed delivery due adverse weather but I see outside opposite its cloudy with some sun. Paid for next day delivery its already been over a week and they even dont offer delivery charges refund!

2022幎2月3日
自発的なレビュヌ
BritishGram ロゎ

BritishGram からの回答

Hello thank you for taking the time to share this feedback with us, we can see that your order total shipping weight is approx. 37kg and you paid £2.99 for second class post up to 3 working days. We have sent your shipment on express 24 by Parcelforce and refunded you for the damaged item. Again, thank you for taking the time to review us, as we do actively listen to everything you have to say and are very grateful for the feedback. Should you have any further questions or comments, please don't hesitate to reach us by email with your order number and we will be happy to hear from you.

5぀星のうち1の評䟡

I ordered on 11.01

I ordered on 11.01. but never received the order

2022幎1月25日
BritishGram ロゎ

BritishGram からの回答

Hello, thank you for your feedback, we can see that your item was returned on 14-01-2022 due to incorrectly addressed. Please email our customer service your correct address. Thank you

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