Bubble Planet レビュー 

181
•
TrustScore 5段階評価の2

1.8

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち3の評価

Vorab, wir hatten total Spaß! Die Parkplätze auf der Straße sind begrzenzt, am Gelände übertrieben teuer. In den jeweiligen Räumen hatten sowohl Kinder als auch wir Erwachsenen Spaß und mussten vie... もっと見る

5つ星のうち1の評価

Wir konnten die Tickets nicht in Anspruch nehmen, weil Montags geschlossen ist. Warum ist dann im Kalender der Montag zu buchen. Unverständlich. Danke für nichts. Das Geld muss man sich jetzt umst... もっと見る

5つ星のうち1の評価

Wir hatten für den 18.10.2026 als Familie einen Slot gebucht. Mit Vorfreude kamen wir an (der Weg zur Metastadt von der S-Bahnstation Erzherzog-Karl-Straße war gut beschildert) und hielten vor einer... もっと見る

5つ星のうち1の評価

Too hot and crowded. Each room we were limited to 10 mins which for the price paid for a family of 4 is not value for money. Each room experience wasn’t innovative or spectacular either. The bubbles c... もっと見る


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1.8

期待以下

TrustScore 5段階評価の2

181件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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1.8

すべてのレビュー

(181)

過去12か月のレビュー数: 59件

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5つ星のうち1の評価

Absolute waste of money

£75 for a 40 min walk around. About less then ten stops to walk through. It's literally a pop up thing. Isn't even a proper building. I can't believe they change that much for it.
Drove 1 hour there and 1 hour back, its so dolled up and hyped about on social media. It's nothing like that in real.
Don't bother going unless u get more then less half price tickets!

2025年5月26日
自発的なレビュー
5つ星のうち1の評価

Overpriced and looks unfinished

Paid £165.00 vip family of 4. The experience was poor and no value for money. Even a giant modern day soft play has more features than this place. Absolute waste of money and don’t bother getting VIP as the only queue is the exit!

2025年5月5日
自発的なレビュー
5つ星のうち1の評価

No refunds or ability to reschedule tickets if you are ill

Because of illness, we were not able to attend on the day and so asked to reschedule. They refused and also refused to refund the tickets. No phone number to contact, no customer sevice to speak of, just emails. Very poor service and completely contrary to their 'fun, people-focussed' image they like to project

2025年4月15日
自発的なレビュー
5つ星のうち1の評価

Avoid if your kids are under 6 years…

Avoid if your kids are under 6 years old!

The place itself was nicely set up with plenty of rooms for different activities, but there was one big issue. The bubble pool was incredibly deep, and I almost lost my 3 year old daughter in it. If I hadn’t grabbed her by the arm, she could have suffocated. She was so scared! There really should be clear warnings about the pool’s depth and age restrictions. In fact, the staff didn’t even know how deep the pool was before we got in. Please be very careful if you have young children near this pool!

I also booked the photo booth experience, which turned out to be a total disaster. The photographer, who I assume was having a bad day, shouted at my daughter, “DON’T TOUCH!” just because she was gently touching the balloons. My daughter was terrified and immediately hid behind me. I’d really advise the organisers to hire staff who understand how to interact with kids in a calm and friendly way. After that, the photographer was rude to me and took a terrible picture of us. The background was underwhelming and definitely not worth the money. The photo even had visible shadows that weren’t edited out before they printed it, and they handed it to us like they couldn’t care less. There were no special touches, like ring lights, to make the photo look nice. Honestly, it’s not worth paying for.

To the management:
Please make sure your staff are well-trained, especially when it comes to handling children. They should be able to warn parents about potential risks at the venue.

Lastly, if your child is 7 or older, they might enjoy the experience (though I can’t say for sure), but for us, it was a big letdown.

2025年4月6日
自発的なレビュー
5つ星のうち1の評価

Useless customer service

Useless customer service, no phone number to use to contact customer service. Not allowing to change dates or refund. Using PayPal, resolution centre , hope I get my money back.

2025年4月5日
自発的なレビュー
5つ星のうち1の評価

don't waste your time or money

You can only purchase tickets through fever. we purchased 8 tickets then it made me download the app to retrieve tickets. received email to validate tickets by filling in the names of each individual guest. once in line, the staff informed us we had an individual ticket that had went through (non registered), but we did not have extra person. staff gave us card with QR code scan *which didn't work* and website to reach out to fever directly for our refund. I've been back and forth with 3 people who say they are escalating my case then i received three emails that i won't be getting my refund for the ticket we didn't use. this experience was overpriced for the few rooms they have set up. the entire walk through took our group (of 8!) only 16!!! minutes. customer service was very uncaring and refused to transfer me to someone that can actually help. there is a section for photo ops setup with 4 different sets, the first being a bubble like window - covered in handprints and grease (pointless if you're trying to get a photo) the second photo op had a swing with balloons oxidized and mostly deflated. the third photo op was supposed to be where you pull the cord and the big bubble forms around you, was just suds soo you couldn't even form the bubble. the last op was a tub filled with ducks - tub was also disgustingly dirty, had grease residue all over which shows these areas are not cleaned often enough. Overall, the experience is definitely a waste of money. very disappointed. definitely wouldn't recommend.

2025年3月2日
自発的なレビュー
5つ星のうち1の評価

Appalling. DO NOT BOOK THIS EVENT

Appalling! They cancelled the tickets we’d booked and paid for. They made a little child very unhappy. Even worse, they offered us a ‘voucher’ to rebook tickets but when I looked up the available slots they were far too late in the day. They then used my credit card (they saved the details without my knowledge or permission!) to send me tickets I DID NOT ORDER! They have taken £67.70 without my permission and they refuse to investigate or refund

2025年2月12日
自発的なレビュー
5つ星のうち1の評価

Cool experience, rubbish staff!

The experience was fantastic and well orchestrated. The bubble themes were well thought of and cool.

The reason this isn’t a 5 star is that my family’s experience was ruined by rude ignorant staff. The lady in the shop was vile and everyone else was either swearing or on their phones.

The only reason I even gave this a star is the guy behind the draw and scan counter was really nice, and took an interest in helping everyone out. I would love to go again, but yeah new staff please!

2025年2月15日
自発的なレビュー
5つ星のうち1の評価

Disappointed

I'm actually extremely disappointed by this experience, it was very expensive and really not the way it was advertised. Even from the start charging £2 per item for a cloak room after already spending over £50 for 2 tickets. The staff were not very friendly either. But then the experience is absolutely ruined by the extreme number of people they are letting in all at the same time. Some of the rooms there was no point even staying in. It certainly isn't a place where you recharge your soul. Really disappointed and wasted time,money and travelling for this! The outside areas and toilets were grubby and dirty looking too. Not impressed.

2025年2月9日
自発的なレビュー
5つ星のうち3の評価

Underwhelming experience

Paid close to £130 for a group of 5 and found it to be an extremely underwhelming experience. Most of the rooms were quite small and we were forced to move out quickly due to the crowd behind us. The kids did like it- but it was definitely not worth how much we paid. There were a few rooms that were just plain boring. A few were good.

The flower candy floss at the end was a total rip off too. Tasted like chemicals (more so than the regular candy floss) and was pretty awful. Overall, the kids liked it- but got bored quite quickly. Not worth the sum we paid.

2025年2月1日
自発的なレビュー
5つ星のうち1の評価

Inhuman customer service

I saved up for months to buy tickets for my son’s birthday, especially with the cost of living being so high. It took a lot of effort to save that money. Unfortunately, on the day of the event, my son got sick, and we couldn’t make it. I reached out to the customer service team to kindly ask if we could reschedule. I wasn’t asking for a refund—just a chance to go another day.
The response I got was incredibly cold and unsympathetic. It felt so inhuman, especially after how much effort I put into saving for this special day. I’m really disappointed with how they handled the situation. If you’re considering this place, I’d suggest avoiding it if you can.

2025年1月25日
自発的なレビュー
5つ星のうち1の評価

Tremendo robo

Tremendo robo
Carísimo, y encima de eso si quieres volver a ver algo no te dejan. El recorrido se hace una sola vez. La realidad virtual no está incluida en el precio. Salimos muy indignados y desilusionados. Decepcionante.

2025年1月18日
自発的なレビュー
5つ星のうち1の評価

Not ideal for adults I’d say even…

Not ideal for adults I’d say even though their website says it’s for both. Also it’s absolutely rip off even to keep your bags at the reception is £2.00 and parking £10.00 just for a very limited activity

2025年1月4日
自発的なレビュー
5つ星のうち1の評価

La aplicación FEVER no hace devoluciones

La aplicación FEVER funciona fatal, nos h cobrado los tiquets regalo y hemos tenido que pagar a parte. Así que la experiéncia más que un regalo ha sido una tortura. Además que nos han cobrado para dejar el cochecito y también para ver con las gafas 3D. No lo recomendamos y menos con niños. Algunos trabajadores no han sido muy amables, supongo que también deben estar mal pagados’

2024年12月28日
自発的なレビュー
5つ星のうち1の評価

This place is an absolute rip-off and a…

This place is an absolute rip-off and a complete waste of money! It’s ridiculously overpriced for what it offers. They have a cloakroom, but they shamelessly charge £2 for every single item—pure greed! There’s no parking, which is incredibly inconvenient, and to top it off, some of the rooms were under renovation, but they still had the audacity to charge full price. The worst part is the staff—they’re shockingly rude, unhelpful, and clearly don’t care about customers. There are far better places to visit that don’t rob you blind or treat you so poorly. Do yourself a favor and avoid this nightmare at all costs

2024年12月21日
自発的なレビュー
5つ星のうち1の評価

Totalmente Inflexibles

Bubble planet Barcelona:Totalmente Inflexibles! Quería hacer la fiesta de cumpleaños allí y como pone que son min. 7 entradas pues he comprado las 7 (120€) entradas! Al registrar por sala de cumpleaños, me dice el sistema que tengo que comprar OTRA VEZ 7 entradas! Hablando con atención al cliente, llamando a diferentes oficinas, emitiendo tickets de atención al cliente, NADIE me puede ayudar. Todos me dicen que el registro de la sala de cumpleaños TIENE QUE SER al través del link, aunque YA he comprado las entradas! No entienden que hecho las cosas al revés, aunque la solución es tan fácil-->Avisar de que la sala ya está reservada, ni eso podían hacer! al final tenemos un cumpleaños, sin sala, sin canciónes y sin pastel!! 120€ gastado para no tener una sala! Pero que cumpleaños es ese?

2024年12月13日
自発的なレビュー

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