Vorab, wir hatten total Spaß! Die Parkplätze auf der Straße sind begrzenzt, am Gelände übertrieben teuer. In den jeweiligen Räumen hatten sowohl Kinder als auch wir Erwachsenen Spaß und mussten vie... もっと見る
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Wir konnten die Tickets nicht in Anspruch nehmen, weil Montags geschlossen ist. Warum ist dann im Kalender der Montag zu buchen. Unverständlich. Danke für nichts. Das Geld muss man sich jetzt umst... もっと見る
Wir hatten für den 18.10.2026 als Familie einen Slot gebucht. Mit Vorfreude kamen wir an (der Weg zur Metastadt von der S-Bahnstation Erzherzog-Karl-Straße war gut beschildert) und hielten vor einer... もっと見る
Too hot and crowded. Each room we were limited to 10 mins which for the price paid for a family of 4 is not value for money. Each room experience wasn’t innovative or spectacular either. The bubbles c... もっと見る
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Absolute waste of money
£75 for a 40 min walk around. About less then ten stops to walk through. It's literally a pop up thing. Isn't even a proper building. I can't believe they change that much for it.
Drove 1 hour there and 1 hour back, its so dolled up and hyped about on social media. It's nothing like that in real.
Don't bother going unless u get more then less half price tickets!
Overpriced and looks unfinished
Paid £165.00 vip family of 4. The experience was poor and no value for money. Even a giant modern day soft play has more features than this place. Absolute waste of money and don’t bother getting VIP as the only queue is the exit!
Over priced campare to the expected…
Over priced campare to the expected fun. We paid extra £30 for VIP but found the place is not busy and there is no quie to wait so they should cancel the VIP. they should add more activities or charge less.
Trash and cheaply decorated
Trash and cheaply decorated. Too expensive. Not fun. The whole experience took 20 minutes.
No refunds or ability to reschedule tickets if you are ill
Because of illness, we were not able to attend on the day and so asked to reschedule. They refused and also refused to refund the tickets. No phone number to contact, no customer sevice to speak of, just emails. Very poor service and completely contrary to their 'fun, people-focussed' image they like to project
Avoid if your kids are under 6 years…
Avoid if your kids are under 6 years old!
The place itself was nicely set up with plenty of rooms for different activities, but there was one big issue. The bubble pool was incredibly deep, and I almost lost my 3 year old daughter in it. If I hadn’t grabbed her by the arm, she could have suffocated. She was so scared! There really should be clear warnings about the pool’s depth and age restrictions. In fact, the staff didn’t even know how deep the pool was before we got in. Please be very careful if you have young children near this pool!
I also booked the photo booth experience, which turned out to be a total disaster. The photographer, who I assume was having a bad day, shouted at my daughter, “DON’T TOUCH!” just because she was gently touching the balloons. My daughter was terrified and immediately hid behind me. I’d really advise the organisers to hire staff who understand how to interact with kids in a calm and friendly way. After that, the photographer was rude to me and took a terrible picture of us. The background was underwhelming and definitely not worth the money. The photo even had visible shadows that weren’t edited out before they printed it, and they handed it to us like they couldn’t care less. There were no special touches, like ring lights, to make the photo look nice. Honestly, it’s not worth paying for.
To the management:
Please make sure your staff are well-trained, especially when it comes to handling children. They should be able to warn parents about potential risks at the venue.
Lastly, if your child is 7 or older, they might enjoy the experience (though I can’t say for sure), but for us, it was a big letdown.
Useless customer service
Useless customer service, no phone number to use to contact customer service. Not allowing to change dates or refund. Using PayPal, resolution centre , hope I get my money back.
don't waste your time or money
You can only purchase tickets through fever. we purchased 8 tickets then it made me download the app to retrieve tickets. received email to validate tickets by filling in the names of each individual guest. once in line, the staff informed us we had an individual ticket that had went through (non registered), but we did not have extra person. staff gave us card with QR code scan *which didn't work* and website to reach out to fever directly for our refund. I've been back and forth with 3 people who say they are escalating my case then i received three emails that i won't be getting my refund for the ticket we didn't use. this experience was overpriced for the few rooms they have set up. the entire walk through took our group (of 8!) only 16!!! minutes. customer service was very uncaring and refused to transfer me to someone that can actually help. there is a section for photo ops setup with 4 different sets, the first being a bubble like window - covered in handprints and grease (pointless if you're trying to get a photo) the second photo op had a swing with balloons oxidized and mostly deflated. the third photo op was supposed to be where you pull the cord and the big bubble forms around you, was just suds soo you couldn't even form the bubble. the last op was a tub filled with ducks - tub was also disgustingly dirty, had grease residue all over which shows these areas are not cleaned often enough. Overall, the experience is definitely a waste of money. very disappointed. definitely wouldn't recommend.
The experience was so much fun!!
The experience was so much fun!!! I went with friends and our kids and it was a perfect afternoon plan. 100% recommend
Appalling. DO NOT BOOK THIS EVENT
Appalling! They cancelled the tickets we’d booked and paid for. They made a little child very unhappy. Even worse, they offered us a ‘voucher’ to rebook tickets but when I looked up the available slots they were far too late in the day. They then used my credit card (they saved the details without my knowledge or permission!) to send me tickets I DID NOT ORDER! They have taken £67.70 without my permission and they refuse to investigate or refund
Erg duur voor wat het is,ik raad mensen…
Erg duur voor wat het is,ik raad mensen af om daar naar toe te gaan .
Cool experience, rubbish staff!
The experience was fantastic and well orchestrated. The bubble themes were well thought of and cool.
The reason this isn’t a 5 star is that my family’s experience was ruined by rude ignorant staff. The lady in the shop was vile and everyone else was either swearing or on their phones.
The only reason I even gave this a star is the guy behind the draw and scan counter was really nice, and took an interest in helping everyone out. I would love to go again, but yeah new staff please!
Disappointed
I'm actually extremely disappointed by this experience, it was very expensive and really not the way it was advertised. Even from the start charging £2 per item for a cloak room after already spending over £50 for 2 tickets. The staff were not very friendly either. But then the experience is absolutely ruined by the extreme number of people they are letting in all at the same time. Some of the rooms there was no point even staying in. It certainly isn't a place where you recharge your soul. Really disappointed and wasted time,money and travelling for this! The outside areas and toilets were grubby and dirty looking too. Not impressed.
Underwhelming experience
Paid close to £130 for a group of 5 and found it to be an extremely underwhelming experience. Most of the rooms were quite small and we were forced to move out quickly due to the crowd behind us. The kids did like it- but it was definitely not worth how much we paid. There were a few rooms that were just plain boring. A few were good.
The flower candy floss at the end was a total rip off too. Tasted like chemicals (more so than the regular candy floss) and was pretty awful. Overall, the kids liked it- but got bored quite quickly. Not worth the sum we paid.
Inhuman customer service
I saved up for months to buy tickets for my son’s birthday, especially with the cost of living being so high. It took a lot of effort to save that money. Unfortunately, on the day of the event, my son got sick, and we couldn’t make it. I reached out to the customer service team to kindly ask if we could reschedule. I wasn’t asking for a refund—just a chance to go another day.
The response I got was incredibly cold and unsympathetic. It felt so inhuman, especially after how much effort I put into saving for this special day. I’m really disappointed with how they handled the situation. If you’re considering this place, I’d suggest avoiding it if you can.
Tremendo robo
Tremendo robo
Carísimo, y encima de eso si quieres volver a ver algo no te dejan. El recorrido se hace una sola vez. La realidad virtual no está incluida en el precio. Salimos muy indignados y desilusionados. Decepcionante.
Not ideal for adults I’d say even…
Not ideal for adults I’d say even though their website says it’s for both. Also it’s absolutely rip off even to keep your bags at the reception is £2.00 and parking £10.00 just for a very limited activity
La aplicación FEVER no hace devoluciones
La aplicación FEVER funciona fatal, nos h cobrado los tiquets regalo y hemos tenido que pagar a parte. Así que la experiéncia más que un regalo ha sido una tortura. Además que nos han cobrado para dejar el cochecito y también para ver con las gafas 3D. No lo recomendamos y menos con niños. Algunos trabajadores no han sido muy amables, supongo que también deben estar mal pagados’
This place is an absolute rip-off and a…
This place is an absolute rip-off and a complete waste of money! It’s ridiculously overpriced for what it offers. They have a cloakroom, but they shamelessly charge £2 for every single item—pure greed! There’s no parking, which is incredibly inconvenient, and to top it off, some of the rooms were under renovation, but they still had the audacity to charge full price. The worst part is the staff—they’re shockingly rude, unhelpful, and clearly don’t care about customers. There are far better places to visit that don’t rob you blind or treat you so poorly. Do yourself a favor and avoid this nightmare at all costs
Totalmente Inflexibles
Bubble planet Barcelona:Totalmente Inflexibles! Quería hacer la fiesta de cumpleaños allí y como pone que son min. 7 entradas pues he comprado las 7 (120€) entradas! Al registrar por sala de cumpleaños, me dice el sistema que tengo que comprar OTRA VEZ 7 entradas! Hablando con atención al cliente, llamando a diferentes oficinas, emitiendo tickets de atención al cliente, NADIE me puede ayudar. Todos me dicen que el registro de la sala de cumpleaños TIENE QUE SER al través del link, aunque YA he comprado las entradas! No entienden que hecho las cosas al revés, aunque la solución es tan fácil-->Avisar de que la sala ya está reservada, ni eso podían hacer! al final tenemos un cumpleaños, sin sala, sin canciónes y sin pastel!! 120€ gastado para no tener una sala! Pero que cumpleaños es ese?
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