Buckle & Band - Bands for Apple Watch レビュー 

357
•
TrustScore 5段階評価の4.5

4.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I couldn’t be happier with my Milanese gold Apple watch strap. Great web site, comprehensive visual representation of the range and an easy ordering process. When the watch arrived it was packaged and... もっと見る

5つ星のうち5の評価

I don't usually write reviews, but these guys seem to be a small company and I think it helps. I've ordered so far two leather cases from them (iPhone 13 Pro Max) and two watch straps (the sporty le... もっと見る

5つ星のうち5の評価

The experience of opening the package is approaching the "Apple experience" level. Suggests high quality. Looks like its going go be a great band. I bought this primarily for reduced environmental... もっと見る

5つ星のうち5の評価

I’ve ordered multiple times from this company and have had a great experience each time. Excellent quality watch bands, beautifully crafted, comfortable, and they look great with my Apple Watch! I’ve... もっと見る

企業情報

  1. 時計店

当該企業による記述

Buckle & Band produce luxury leather and vegan leather straps designed for Apple Watch. turn your tech watch into a timepiece with your new Buckle & Band strap that fits all Apple Watches from Series 1-7.


連絡先

4.5

優良

TrustScore 5段階評価の4.5

357件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(357)

過去12か月のレビュー数: 29件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Size was wrong, threw wristband in trash

I ordered the large size, but the wristband was way too small for me, so I threw it in the trash

2024年10月10日
Buckle & Band - Bands for Apple Watch ロゴ

Buckle & Band - Bands for Apple Watch からの回答

Hi Chad, we are really sorry to see a 1 star review. We are a small business and would be more than happy to help you out (exchange, refund.) we make these straps and want you to enjoy your experience. You don't need to throw them in the trash. Let us help you, as you can see we are the top rated Apple Watch strap brand online, so we honestly want you to have an incredible experience, so please reach out to us

5つ星のうち1の評価

Horrible company…

This company engages in unfair and deceptive business practices.

On their website a chat dialog pops up with the following message: "Hello, I'm Julia and I'm here to help you with any questions you might have :)"

The truth is that there is no "Julia" and this is a robot chat.

The company deceives visitors to the website that a live chat with a live human being is available when in fact this is not true.

2024年10月22日
自発的なレビュー
Buckle & Band - Bands for Apple Watch ロゴ

Buckle & Band - Bands for Apple Watch からの回答

Sorry, but this is highly unfair. We have 100% human support, unlimited support. The Ai helper is named Julia and helps answer most questions before passing you over to our team. Simply get in touch with us. Leaving a 1 star review for a small company is super damaging and we're here to help you

5つ星のうち5の評価

5 Stars - Outstanding Quality and Excellent Customer Service!

I recently purchased a leather watch strap from Buckle & Band, and I couldn’t be happier with the product. The strap looks and feels like it's of superior quality, with a sleek design that has already earned me several compliments. It adds a really sophisticated touch to my watch!

I also want to give a special thanks to Mark from Buckle & Band. There was an issue with my delivery (which turned out to be the delivery company's fault), but Mark quickly sorted it out and even included a handwritten note in the package apologizing for the delay. His helpfulness and quick resolution of the issue were much appreciated.

Overall, I would highly recommend Buckle & Band to family and friends. Not only is the product top-notch, but their customer service is truly exceptional!

2024年10月3日
自発的なレビュー
5つ星のうち5の評価

Highly Recommend

Quality is worth the money having bought 3 bands now I'm very happy with my purchase and the support in locating my parcel (Thanks Lucian). On a side note the "Express Shipping" method is negligible if you live in Aus. Still took 3 weeks to arrive.

2024年9月27日
5つ星のうち1の評価

Disappointing

Disappointing
I bought the Milanese stainless steel strap which is quite expensive £200 and within days of wearing it the strap loosens, does not stay put on the wrist and starts falling down. Very poor quality for then price, basically cannot wear it anymore as it is super annoying…

2024年7月27日
Buckle & Band - Bands for Apple Watch ロゴ

Buckle & Band - Bands for Apple Watch からの回答

Hi Kaus please could you send us some photos or more details. We cannot seem to find record of your order and once the stainless steel band is made to the right size it’s impossible for it to loosen up, so we want to help you with this order. (As you can see everyone else has left 5 star reviews and loves this band) so we want to make this right for you

5つ星のうち4の評価

Delivery was great

Delivery was great. (Took a bit too long but fine). The problem with the band was that there weren’t enough holes for my wife’s wrist (too big). So we had to get one more done. That’s why I don’t give 5 stars! (More than one size maybe?)

2024年9月11日
5つ星のうち5の評価

Bought a Gold Milanese watch strap for…

Bought a Gold Milanese watch strap for my gold Apple Watch I am absolutely delighted with the product service and delivery I will certainly order again if I need anything else
Do not be afraid to order products from this company you will not be disappointed

2024年8月17日
自発的なレビュー
5つ星のうち1の評価

Band changed colors, customer service ghosted me

I received a band as a christmas present and after only a few weeks of wearing, it started to change color and fade. I never wore this band in water or in hot weather where I was sweating a lot. I reached out to someone regarding the discoloration and submitted pictures. I was pleased when they said they would send me a new band however it has been months and I have yet to receive anything. I reached out again asking for an update and have yet to hear back. Not pleased with the customer service.

2024年4月12日
5つ星のうち3の評価

27% import tax – underwhelmed experience

I live in Germany, and before you buy, please consider the following: I ordered the Milanaise-Steel band for €250 and opted for the express delivery, another €10, to avoid waiting. Buckle & Belt doesn't tell you that the parcel will go through customs, which may take another week or two. As the UK left the European Union, you will be taxed. Buckle & Belt will put the total sales price, which includes British VAT, on the declaration. In Germany, you will get charged another €68,24 import tax plus a €6 handling fee for DHL. In total a 30% increase. Bucke & Belt says you must go to a jeweler to get the bad rightly sized. And yes, even though I purchased the larger band, in the state of arrival, I couldn't even get the band over my wrist. In my case, I had to spend another €20 to get four additional links in. The enclosed tools are a gimmick. Also, there is no chance you can claim UK VAT of 20%; in this scenario, taxmen on both sides win. You lose.

Buckle & Belt is not transparent here. All in all, I spent €335 for the band. No one responded to my complaint.

To be fair to the actual product, it looks and wears great. The shopping experience deserves zero stars, but the band itself deserves five. I want to be fair and give them a three-star rating.

But to be honest, I would not purchase from them again, as I feel a little cheated.

2024年4月30日
Buckle & Band - Bands for Apple Watch ロゴ

Buckle & Band - Bands for Apple Watch からの回答

Hi Sascha

Thank you for taking the time to share your feedback. We appreciate your honest review and are truly sorry to hear about your experience with the import tax and delivery process.

Firstly, we apologize for any confusion regarding the import taxes. As we ship from the UK to Germany, we do not charge VAT on our end. However, due to the product being above the IOSS threshold of €250, it is subject to import taxes and handling fees as per German customs regulations. We understand how frustrating this can be and are actively working to make this information clearer on our website to prevent any future misunderstandings.

Regarding the sizing of the Milanaise-Steel band, we regret any inconvenience this caused. Our intention is to provide a band that fits comfortably, and we're sorry that you had to purchase additional links. We would be more than happy to reimburse you for the extra cost incurred for the links and the jeweler’s fee. Please reach out to our customer service team, and we will ensure this is resolved promptly.

We are delighted to know that you are pleased with the look and feel of the band itself. Your feedback is invaluable in helping us improve both our products and services.

As a gesture of goodwill, we would like to offer you a discount on your next purchase. We hope this will give us another chance to provide you with a better shopping experience.

Thank you again for your review. We hope to resolve these issues to your satisfaction and potentially see a change in your rating. Your satisfaction is our priority.

Best regards,
The Buckle & Band Team

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報