Customer service was excellent - willing to discuss, explain, and find answers to my questions. They were very patient and willing to bring in more service members to go over options. They were not ha... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great, responsive service. Wish there was a financing method of payment by monthly instalments. EU buyers get destroyed by VAT, sad! Wish there were more variety, like asahi. Nonetheless great site fo... もっと見る
First time buying bulliion ever, tried bullion by post ireland company turned out to be very good any questions i had where answered by phone or email straight away all items where delivered .will ord... もっと見る
Hi ive bought from buillionbypost before, a grate website layout with so many class choices to pick from!! I have told a few of my friends about this website, fast delivery, i will be getting more sil... もっと見る
4.6
優良
411件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 20％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I received the package but it was left…
I received the package but it was left at the entrance door. If I ordered more valuable package someone could take it.
2024年11月16日
Hustle free order
Hustle free order. All went very quick. I went for FedEx deliver. All was delivered after 48h.
2024年11月13日
Not happy with choice of delivery provider (Colissimo)
Delivered on time, but disappointed with the courier service. The parcel was just thrown at the door unattended, and the delivery person left without notifying us. Thankfully, we found the package, but it could have easily gone missing.
2024年11月11日
BullionByPost.ie からの回答
Dear Mr Addagulla
Thank you for your feedback, and we’re sorry to hear about your experience with the courier service. While we’re pleased the parcel arrived on time, we completely understand your concerns about how it was delivered.
This is not the standard we expect from our delivery partners. We will raise this with the courier to ensure such issues are addressed and avoided in the future.
If you have any further concerns or need assistance, please don’t hesitate to contact us directly. Thank you for bringing this to our attention.
Kind Regards,
Customer Service Team
Legit service
2024年10月29日
Delivery was delayed and no communication
Ordered from them for the first time and still waiting for my package after two weeks. I emailed them to double check the order status, no response. Gave them a phone call and was promised a callback but that didn’t happen either. Eventually I had to make another call myself only to find out the package was stuck in France with some issues and they will open an investigation which will take 4 to 6 weeks. This company is selling precious metal and getting paid large amount of money from each order yet they didn’t care if the customer receive the order or not. I understand they might not have full control of the courier they use but there was zero communication when they knew there has been a delay for this “insured delivery” and no proactive actions taken (I had to chase them down because there was no callback or response). I’m experienced when it comes to online shopping and I’ve received delay notices from retailers before when there was an issue with the shipping for an order that I paid a fraction of the money I spent on this one. So think twice and be careful when ordering with them.
2024年10月30日
自発的なレビュー
BullionByPost.ie からの回答
Dear Cheng
Thank you for sharing your experience.
Following our recent phone conversation, I want to sincerely apologise for the delay with your parcel.
I understand how frustrating it must have been, especially with an order of this nature. I am also sorry our communication didn’t meet your expectations during this time, as proactive updates should have been provided.
Please rest assured that we have raised a full investigation to resolve this matter.
If there’s anything further we can do to assist in the meantime, please reach out to me directly.
Kind Regards,
Gilda
Customer Service Manager
I ordered some silver coins and they…
I ordered some silver coins and they arrived swiftly.
Delivery company provided notification in the morning about when it would be delivered. It was accurate and professional.
2024年10月24日
No issues easy to buy
2024年10月18日
I trust this business.
2024年10月13日
I ordered a coin and it was delivered
I ordered a coin and it was delivered, met expectations.
2024年10月11日
Brilliant service
Brilliant service. Couldn't recommend bullion by post more highly. Don't hesitate to deal with this company.
2024年10月12日
Excellent service, Speedy delivery
Excellent service, Product in the picture is exactly what you receive! Cannot complain! Upgraded delivery is also on time! Highly recommended!
2024年10月11日
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