Customer service was excellent - willing to discuss, explain, and find answers to my questions. They were very patient and willing to bring in more service members to go over options. They were not ha... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great, responsive service. Wish there was a financing method of payment by monthly instalments. EU buyers get destroyed by VAT, sad! Wish there were more variety, like asahi. Nonetheless great site fo... もっと見る
First time buying bulliion ever, tried bullion by post ireland company turned out to be very good any questions i had where answered by phone or email straight away all items where delivered .will ord... もっと見る
Hi ive bought from buillionbypost before, a grate website layout with so many class choices to pick from!! I have told a few of my friends about this website, fast delivery, i will be getting more sil... もっと見る
4.6
優良
411件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 20％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The Bullion heaven
Easy to browse their stock, very good prices and big variety of products, easy to order and pay with couple of clicks. Fast secured delivery.
Would be great if you can have more stock of chinese calendar bars
2024年10月8日
Unbelievable! Please read this.
I am an existing customer and have dealt with BullionByPost before. Their Irish website gives all the information you need to sell scrap gold to them including prices in Euros and a calculator to work out the value of your scrap. This morning I rang the number they gave to sell some 18Ct. scrap gold and was told by their representative that they do not buy scrap gold from Ireland and that they have been trying for months to get their web designers to remove the web page in question.
It is painfully obvious to me that they are happy to SELL gold to you when the price is high but will not BUY it when prices are high, as they are now.
Update: 27/09/24
I have just looked on their "Sell Scrap Gold" page and low and behold there is a large banner saying that they DO NOT buy scrap gold! Was it something I said?
When I read the reply from BullionByPost the only conclusion I came to is that the people there must think all of us in Ireland are complete fools.
They say they don't have a refiners in Europe but I believe BullionByPost have their european scrap gold refined by Heraeus in Germany. If they did not have a refiners in Europe why then would they go to the time and expense of creating a complex and detailed web page on their Irish website offering to buy scrap gold?
To the best of my knowledge, this web page has been up for at least 4 months, making a mockery of their assertion that they have been working hard to take it down.
The only simple and obvious solution to this problem is for BullionByPost to honour the commitment they make on their Irish website to buy scrap gold on the terms set out. If this happens I would happily delete the above.
2024年9月23日
自発的なレビュー
BullionByPost.ie からの回答
Dear Mr Wood
Thank you for your review, and I appreciate you bringing this matter to our attention. As discussed over the phone, the reason we are not currently buying scrap gold from Europe, including Ireland, is that we do not have a refiner based there. However, we are more than happy to purchase bullion gold (coins or bars) bought from us, which we can process without issue.
I understand your frustration regarding the website, and we are actively working on resolving this with our web team. We value transparency and are committed to providing the best possible service to all our customers, no matter the market conditions.
Thank you for your feedback, and we hope to assist you again in the future.
Kind regards,
Customer Support Team
Good service, easy and quick to buy from
Bought my first silver coin from this website, the purchase process was very quick and easy, and I received my coin within 2 weeks.
2024年9月3日
Fast dispach but delivery time to…
Fast dispach but delivery time to Ireland take two weeks
2024年8月27日
Good enough but can be better
Surname misspelled and address missing in the package received, there was just the local area code on the lable. The delivery with some calls was quick and as expected. Product as described.
2024年8月28日
Excellent service
Excellent service, prompt delivery
Very friendly and helpful customer service team. Never had any issues with this company after many years of being a customer of many of their great products
2024年8月24日
First time user
I was very with the service and the promptness of the delivery I will be using this service again
2024年8月24日
Fast and efficient
2024年8月18日
Purchased on line a week ago and have…
Took longer than expected to arrive otherwise all good
2024年8月17日
Ordered the 12th and still waiting
Ordered the 12th and still waiting - it was ordered from Ireland site and coming from France, which was never clear as appeared a local site. Presently it is stuck in a French location at present. Will hopefully receive before the birthday date !
2024年8月14日
you always provided a good service!!
you always provided a good service!!
regards,
Hans Ventura
2024年8月14日
Easy to order
Easy to order.
However, the UI and UX could be improved with the latest design.
2024年8月12日
Professional and efficient
2024年8月8日
Very simple to use website and fast…
Very simple to use website and fast service, Excellent experience.
2024年8月3日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。