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TrustScore 5段階評䟡の3.5

3.6

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5぀星のうち5の評䟡

Despite a not so good first transaction i wanted to give them another chance as only fair, they’re very transparent and they go the extra mile, the quality of the bottle holders is excellent and so re... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Significantly longer wait time than stated. I had to message twice to move things along but each time I received no reply. Miraculously within hours of requesting to cancel (over 2 weeks and still no... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I am delighted with my purchase of two water bottle holders. They are very well made and perfect for my daughters to easily help with changing the water for our rabbits without worrying where to place... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Had seen these mentioned on a guinea pig rescue site. Having battled with metal bits of wire, which squeeze water out for a number of years thought what a great idea. Yes it initially seems a bit ex... もっず芋る

䌁業が回答したした

䌁業情報

  1. ペット甚品店

圓該䌁業による蚘述

Our mission is to make small pet companionship easier and more fulfilling, by creating innovative, high-quality products using ‘planet in mind’ materials and manufacturing techniques. Based in Sheffield in the UK, we manufacture all of our products using 3D printing technology. This manufacturing method allows us to update our products constantly, meaning our customers receive the best possible products!

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3.6

たあたあ

TrustScore 5段階評䟡の3.5

228件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

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ネガティブなレビュヌの 87に回答しおいたす

通垞1カ月以䞊経っおから回答

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レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.6

すべおのレビュヌ

(228)

過去12か月のレビュヌ数: 78件

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5぀星のうち1の評䟡

I wasn't sent the right thing

I wasn't sent the right thing , I ordered a bottle holder

2025幎3月3日
Buttercup Pet Products ロゎ

Buttercup Pet Products からの回答

Hey Karen, Many thanks for taking the time to write a review. We have looked into this and we can confirm you did not order a water bottle holder, but the mounting kit for one. The mounting kit clearly states that this is not a full bottle holder. We can also confirm you have never contacted us for assistance with this which is why this feedback comes as a shock to us! Please get in touch at hello@buttercuppetprocuts.co.uk and we can get this sorted for you ASAP! Many thanks, Jordan, Buttercup Pet Products

5぀星のうち5の評䟡

Ingenious idea for water bottles

I bought one of the water bottle holders after an instagram post on masonscavies. It makes water changes so much easier, no struggling with fiddly wires and constantly adjusting the bottles. The Guinea pigs love it and drink a lot more so much so I've recently bought another.
Thank you for the ingenious idea.

2025幎2月3日
自発的なレビュヌ
5぀星のうち5の評䟡

Excellent product and Customer Service..

I ordered two bottle holders for my son’s Guinea pigs.. one 320 ml and one 600ml. The holders arrived but unfortunately two 320ml had been dispatched. I emailed Buttercup and quickly received a reply assuring me the matter would be resolved ASAP. True to their word another bottle .. the correct size ..was dispatched. Not only are their products excellent but I experienced excellent customer service too. Yes an error had been made but was quickly put right. Thank you Jordan for your efficient customer service. My son and the piggies are very happy.

2025幎2月3日
自発的なレビュヌ
5぀星のうち5の評䟡

Genius.

I changed to a different kind of bottle from these as I didn't like the wire fixing. The others had to be unscrewed every day to fill and refitted again, which was a pain.
This is a brilliantly thought out solution for hanging the bottles. Once fixed it stays put and the bottle comes out for refilling. I have two light purple holders with two purple bottles. Genius. Thanks, would recommend to everyone.

2025幎1月28日
5぀星のうち2の評䟡

not yet received my order from you

thank you for the information on how to install and use your product but as i am yet to receive my goods I am unable to comment or indeed give a review of the product

2025幎1月8日
Buttercup Pet Products ロゎ

Buttercup Pet Products からの回答

Hi Wendy,

Thank you for your feedback. We're surprised by your negative review, as we haven't received any communication regarding any issues with your order. At Buttercup Pet Products, providing excellent customer service is our top priority. If you could kindly email us your order details at hello@buttercuppetproducts.co.uk, we would be happy to investigate this further and assist you.

Many thanks,
The Buttercup Pet Products Team

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