I hope this works as advertised! PS - I couldn’t give you 5 stars because I don’t need to have so many offers for additional items when I am trying a new product for a first time. Thanks
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レビュアーのコメントを見てみましょう
Ich hab schon eine schiene und bin sehr zu frieden damit. Darum hab ich mir jetzt ein parr mehr bestellt und bin mit der abwieklung vast zufrieden ,mit PayPal würde es schneller gehn alls mit Kartenz... もっと見る
I have contacted these guys 3 times now regarding the mouth guard I purchased which is way too big for my mouth. Not once have they offered any help, just instructions on how to mould which I alread... もっと見る
企業が回答しました
I am returning the one order of 3 mouth pieces and I am keeping the other order of 1 mouth piece This was an error on my part I only wanted the one but got confused with the ordering process and did... もっと見る
企業情報
当該企業による記述
SleepZee Anti-Snoring Mouthpiece is designed to help reduce snoring and support a better night’s sleep. It is worn during sleep and works by gently adjusting the position of the lower jaw, helping to keep the airway more open and reduce the vibrations that cause snoring. The mouthpiece is easy to use and can be adjusted for a more comfortable fit, making it suitable for regular use as part of a nightly routine. Its compact and discreet design also makes it convenient for travel or sleeping away from home. Snoring often affects not only the person experiencing it but also their partner, leading to disrupted sleep and daytime tiredness. By helping to create a quieter sleep environment, SleepZee can contribute to more restful nights and improved comfort for both. It is often chosen by adults looking for a simple and non-invasive option to manage snoring without turning to more complex or expensive solutions. Reusable and straightforward to maintain, SleepZee offers a practical way to improve sleep quality in an accessible and convenient manner.
連絡先
3.7
まあまあ
81件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 76％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Quick delivery
2026年6月5日
自発的なレビュー
I found the ordering process a little confusing
I am returning the one order of 3 mouth pieces and I am keeping the other order of 1 mouth piece
This was an error on my part I only wanted the one but got confused with the ordering process and did a double up by accident
2026年5月22日
自発的なレビュー
Was Helpful
2026年6月4日
自発的なレビュー
The initial order was for 1 item only
The initial order was for 1 item only. The charges were for another 5 items. Not required and not ordered.
However the customer service has been excellent so far although my issue has not been fully resolved I am confident that it will be completed to my satisfaction once I have been provided with return details.
2026年5月28日
自発的なレビュー
SleepZee からの回答
Hi Neil,
Thank you for taking the time to leave a review.
Providing clarity and confidence to our customers is a top priority, and we appreciate the opportunity to review feedback such as yours. It is encouraging to hear that our customer service team has been assisting you, and we hope to continue supporting you throughout the resolution of this case.
At this time, we are unable to locate an order linked to the details shared in your review, so we have requested additional information. Once we receive it, we will gladly look into the situation further. All return requests are reviewed in line with our published return policy.
Kind regards,
Kayla from SleepZee
I gave it a try.
When I got your product I had to adjust the mouth guard a couple of times. Once I got comfortable with it, I slept with it several nights. I slept OK, but in the morning my jaw was sore. Then my wife informed me my snoring had returned. That was the whole point of my trying this.
2026年5月30日
自発的なレビュー
The customer service was outstanding
The customer service was outstanding, and I haven't even resolved my issue yet!
2026年6月1日
自発的なレビュー
Prompt replies to inquiries
2026年5月25日
自発的なレビュー
SleepZee からの回答
Hello there,
Thank you for taking the time to leave a review.
We strive to provide a transparent purchasing experience and take feedback regarding order contents very seriously. To properly investigate this situation, we need a few additional details about your case.
As we are unable to locate an order based on the information provided here, we have sent you a separate message requesting further information. Please check your email inbox when convenient.
Looking forward to your reply,
Kayla from SleepZee
The purchase was relatively smooth
2026年5月25日
自発的なレビュー
Purchase process was great
Purchase process was great. Problem occurred with all the pushing for additional items. Also, a charge for 19.99 added for what I can't see on the invoice.
2026年5月21日
自発的なレビュー
SleepZee からの回答
Hi Ronald,
Thank you for taking the time to leave a review.
Providing a transparent and straightforward purchasing experience is extremely important to us. We appreciate your feedback regarding the additional offers shown during checkout, and we would like to take a closer look at the charge mentioned in your review. We also want to assure you that customers are presented with the option to add or decline any additional products before completing their purchase.
Your case has been forwarded to the appropriate team, and an agent is now reviewing it to assist you as quickly as possible.
Kind regards,
Kayla from SleepZee
They deserve ZERO stars
This company is just a bunch of THIEVES!!!
They deserve ZERO stars! I ordered this item paid for it, tried to cancel but email kept coming back! I had to move so item was delivered and sent back and now no refund! Even filed with PayPal so I’m not sure what lies they told them but no refund! What a world we live in! No product and no refund! STAY AWAY!!!!
You stole my money and I have no product!
2026年5月18日
自発的なレビュー
SleepZee からの回答
Hello Laura,
Thank you for sharing your experience. We are saddened to hear that the interaction with our customer service did not meet your expectations.
Our goal is to provide clear, timely, and effective support, and we would appreciate the opportunity to review your case further. As we were unable to locate your order based on the review alone, we have requested additional information from you.
Looking forward to your reply,
Kayla from SleepZee
Excellent support
I accidentally placed several orders via PayPal, which I then cancelled. The cancellation process was very straightforward and happened straight away. I was absolutely delighted with that.
Thank you so much for that.
2026年5月19日
自発的なレビュー
This company is a SCAM!
This company is a SCAM!! Do not purchase from them they will rip you off!!
2026年5月19日
自発的なレビュー
SleepZee からの回答
Hi James,
Thank you for sharing your experience with us.
We take feedback like this very seriously and continuously evaluate customer input to ensure our product descriptions and marketing materials remain clear, accurate, and informative. Our goal is always to help customers feel confident throughout the purchasing process.
Your case has been escalated to a dedicated agent, who will continue assisting you directly through our support channels.
Best wishes,
Kayla from SleepZee
No comment at this time
2026年5月13日
自発的なレビュー
The rejection line too small
The rejection line of the additional items is small. I missed this on one of the items so was charged for it.
2026年5月6日
自発的なレビュー
The purchase of the device was easy
The purchase of the device was easy, however, the popups to buy additional items was annoying and the opt out buttons were shaded and difficult to check.
2026年5月3日
自発的なレビュー
I have not received the product yet
I have not received the product yet, but ordering was easy and quick.
2026年4月22日
自発的なレビュー
Too many "bonus" purchases before you…
Too many "bonus" purchases before you get to the purchase page with small opt-out sections.
Other than that, very easy to use.
Can't WAIT to try the product!
2026年4月21日
自発的なレビュー
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