I hope this works as advertised! PS - I couldn’t give you 5 stars because I don’t need to have so many offers for additional items when I am trying a new product for a first time. Thanks
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レビュアーのコメントを見てみましょう
Ich hab schon eine schiene und bin sehr zu frieden damit. Darum hab ich mir jetzt ein parr mehr bestellt und bin mit der abwieklung vast zufrieden ,mit PayPal würde es schneller gehn alls mit Kartenz... もっと見る
I have contacted these guys 3 times now regarding the mouth guard I purchased which is way too big for my mouth. Not once have they offered any help, just instructions on how to mould which I alread... もっと見る
企業が回答しました
I am returning the one order of 3 mouth pieces and I am keeping the other order of 1 mouth piece This was an error on my part I only wanted the one but got confused with the ordering process and did... もっと見る
企業情報
当該企業による記述
SleepZee Anti-Snoring Mouthpiece is designed to help reduce snoring and support a better night’s sleep. It is worn during sleep and works by gently adjusting the position of the lower jaw, helping to keep the airway more open and reduce the vibrations that cause snoring. The mouthpiece is easy to use and can be adjusted for a more comfortable fit, making it suitable for regular use as part of a nightly routine. Its compact and discreet design also makes it convenient for travel or sleeping away from home. Snoring often affects not only the person experiencing it but also their partner, leading to disrupted sleep and daytime tiredness. By helping to create a quieter sleep environment, SleepZee can contribute to more restful nights and improved comfort for both. It is often chosen by adults looking for a simple and non-invasive option to manage snoring without turning to more complex or expensive solutions. Reusable and straightforward to maintain, SleepZee offers a practical way to improve sleep quality in an accessible and convenient manner.
連絡先
3.7
まあまあ
81件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 76％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Customer service was amazing in their quest to handle an issue
I had an issue with the number of units purchased on my original order, and after speaking with customer service my issue was handled quickly and in a very professional manner. I would definitely order from your company again based on the experience I had.
2026年4月17日
自発的なレビュー
So far all good with the ordering…
So far all good with the ordering process. Hopefully product is just as good.
2026年4月19日
自発的なレビュー
I didn't like all the stuff you were…
I didn't like all the stuff you were trying to sell me just to get to check out.
2026年4月19日
自発的なレビュー
Too many additional sales pitches
2026年4月8日
自発的なレビュー
the process was easy
2026年4月8日
自発的なレビュー
The transaction was fine - too many addons
The transaction was fine. Too many add-ons to get to the point of checking out.
2026年4月7日
自発的なレビュー
I wish your system had an immediate…
I wish your system had an immediate confirmation of our order. I didn't get one on my email, so I had to write to your chat and NOW I have my confirmation. Also wish the confirmation would say how long the delivery will take.
2026年4月4日
自発的なレビュー
Get only what you need and then get out
Too many adds to try and see other things to you
2026年4月3日
自発的なレビュー
SleepZee からの回答
Hi Robert,
Thank you for the review.
These options are designed to highlight additional products that some customers find useful, but they are completely optional and can be skipped.
We appreciate your feedback and are continuously working to improve the overall experience. If you have any further questions or concerns, please feel free to reach out via support@sleepzee.com
Best wishes,
Kayla from SleepZee
Easy to order
Easy to order, but too many add-on options to decline before getting to the final payment.
2026年3月30日
自発的なレビュー
Quick response to my inquiry
I reached out to the company to ask about my order; as it seemed to be taking a long time to receive. They got back to me promptly and said they would look into it. Then oi did receive the order shortly after.
2026年3月26日
自発的なレビュー
The ordering process was confusing
The ordering process was confusing. I unintentionally ordered more than I wanted. I called customer service the next day and requested that part of my order be cancelled. I was told it would be and a refund would be issued for that part of the order. However, when I rec'd my order, it was a full order and not cancelled as I was told it would be. I will return the items you sent, but will not pay for the return cost. I called again, we'll see what happens now....
2026年3月24日
自発的なレビュー
SleepZee からの回答
Hello Elizabeth,
We appreciate you taking the time to provide feedback.
Our return policy for hygiene-sensitive products, including personal care and consumables, does not allow returns once items have left our facility, ensuring safety and quality for all customers.
Your concern has been escalated, and a dedicated agent is now reviewing your case to work toward a prompt resolution.
Best regards,
Kayla from SleepZee
The extra offers made things confusing
The extra offers made things confusing. I ended up ordering 3 anti-snoring mouth pieces instead one. Which is fine considering there is a 60 day money back guarantee. I am hopeful it works well and then I'll have extras.
2026年3月24日
自発的なレビュー
SleepZee からの回答
Hi Jeanne,
Thank you for sharing your experience.
We understand that navigating multiple add-on options can sometimes feel overwhelming. These suggestions highlight add-on products that some customers find useful; they are optional.
We appreciate your feedback and are always looking for ways to make the ordering experience smoother. If you have any further questions or need assistance, please reach out via support@sleepzee.com
Kind regards,
Kayla from SleepZee
This is by far the best custom service…
This is by far the best customer service I have had in a long time! My husband did something wrong in the set up process for the mouthpiece causing it to not work correctly. I wrote in and within 24 hours they had a new one on the way. The customer service was professional, prompt, and compassionate! Something you don’t get that often anymore. I’m extremely happy with the service I received from this company!
2026年3月17日
自発的なレビュー
Hope it works!
Easy to read info, good ratings, hope it works. The 9 extra ads before checkout was overkill!
2026年3月19日
自発的なレビュー
The ordering process is easy enough
The ordering process is easy enough, for me personally...kinda get annoyed with offer after offer before I can complete my order. Right now I want to try this...not sure I will like it or keep using it so do not want to order extras. If I use it and it works and is comfortable enough then I would be interested in better deal or get more at a better price.
2026年3月17日
自発的なレビュー
Your order program changed my order from 1 to 3 units!🙁
I purchased 1 mouth guard and that was deleted and your program inserted 3 units. I will be sending all purchases back to your company.
NOT HAPPY WITH YOUR COMPANY!!!
2026年3月14日
自発的なレビュー
SleepZee からの回答
Hello Randall,
Thank you for your feedback.
Our goal is to ensure customers feel informed and confident throughout the purchasing process, and we take your concerns seriously.
After reviewing your case, we can confirm that your request has been processed, and our team will assist you accordingly. Please reach out to our support team so we can guide you through the process.
Best regards,
Kayla from SleepZee
Too many pop-ups
Too many pop-ups, price differential for 3 mouth pieces was too high.
2026年3月14日
自発的なレビュー
SleepZee からの回答
Hello Greg,
Thank you for sharing your experience. Add-on prompts are designed to show optional products that some customers like, but they can always be skipped.
Pricing reflects the cost of sourcing and distributing directly through our channels, which may differ from other platforms.
We value your feedback and use it to improve the ordering process.
Best wishes,
Kayla from SleepZee
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