ByErim レビュー 1,470

ByErim からの回答

6時間前

We had to take a moment after reading this because wow, thank you from the absolute bottom of our hearts 🖤

A couple of years in, the full routine, and results that speak for themselves, this is everything we dreamed of when we built ByErim. Knowing that your hair fall has reduced, your scalp feels transformed, and that you're walking around getting compliments on your hair… we genuinely couldn't be prouder.

And the fact that the mask exceeded your expectations and has you skipping salon visits? That means the absolute world to us, that's exactly the standard we hold ourselves to with every single product we create.

You can feel the love because it's real, every formula, every ingredient, every detail is chosen with so much intention and care. Reviews like yours remind us exactly why we do what we do.

Thank you for being such a loyal part of the ByErim family, we are rooting for your hair forever x

ByErim からの回答

6時間前

Hey Kamiab,

The Brent Cross fair was such a special one and we love that this is where your ByErim journey began 🖤 From sceptic to convert, that is our favourite kind of story!

Thick, knotty hair meets its match and we are so glad the brush is making such a difference. Lightweight, gentle and effective is exactly what we designed it to be. And your perfect travel companion too, we love that!

Thank you for giving it a chance and for sharing this, it truly made our morning x

ByErim からの回答

2026年5月8日

Hi Pavandeep,

Thank you for your honest review. We are sorry about the spam emails. Could you please email us as care@byerim.com so we can resolve this for you.

ByErim からの回答

2026年5月8日

Hello,

That clean, breathable scalp feeling is honestly indescribable until you experience it yourself and now you get it! 🖤 The oil and scrub together really are a dream duo and you've discovered exactly what we always say healthy hair starts at the scalp.

Thank you so much for the beautiful words about the brand too, it truly means everything to us. We put our whole hearts into ByErim and knowing that comes through makes it all worthwhile. You have so much goodness still to explore in the range we can't wait for you to try the rest!

ByErim からの回答

2026年4月28日

Hi Sarah, thank you for getting in touch! We're sorry to hear you've had this experience. We weren't able to locate an order under your email address, could you please email us directly at care@byerim.com with your order number and we'll get this sorted for you right away 🖤

ByErim からの回答

2026年4月28日

Hi Aasiyah,

That balance is everything to us, nourishing but never heavy 🖤 Thank you so much for the recommendation, it truly means the world. We hope you love every last drop x

ByErim からの回答

2026年4月28日

Hey there :) This is the sweetest thing to read 🖤 It was so lovely meeting you at the event, moments like that are truly what it's all about for us! We're so glad you loved the mask and we cannot wait for you to explore more of the range. You're going to love what's in store!

ByErim からの回答

2026年4月2日

Hi Jasminder,

This is so wonderful to hear and honestly brought a tear to our eye 🖤 Thank you for sharing your journey with us, knowing that your hair loss has reduced and that your hair feels healthy after so many years means more to us than words can express.

That's exactly why ByErim exists, to make a real, lasting difference. You deserve every bit of this progress!

Thank you for recommending us and for continuing to be part of our community. We're rooting for you every step of the way x

ByErim からの回答

2026年4月2日

Hi Rumana,

6 bottles in? you are an absolute legend and we are so grateful for your loyalty 🖤 Thank you for being such a consistent part of the ByErim family!

And thank you for this feedback, honestly, this is exactly the kind of insight we love to hear. You're not the first to mention this and it's something we're genuinely taking note of. A visibility strip or clearer design is such a practical idea and we'll be keeping this in mind as we continue to evolve the packaging.

Your support means so much, not just as a customer but as someone who takes the time to share thoughtful feedback that helps us grow. We see you and we appreciate you more than you know 🫶🏽

ByErim からの回答

2026年4月2日

Hi Afareen,

From day one? that means everything to us 🖤 Thank you for growing with ByErim and for being part of this journey from the very beginning. Knowing you've been with us since the start and that every new release has found a place in your collection… we genuinely couldn't ask for more.

And those compliments on your hair? You've earned every single one! Comments like yours are what keep us going and pushing to create products we're truly proud of. We promise we won't stop, so neither should you! Thank you for always recommending us, it means the world. Here's to many more releases together 🖤

ByErim からの回答

2026年4月2日

We are OBSESSED with this review 🖤 Thank you so much for taking the time to share your experience, this truly means the world to us. 6 months of consistent use and visibly fuller, healthier hair? That's exactly the kind of transformation we pour our hearts into creating.

And the fact that you're sending friends and family our way is the biggest compliment we could ever receive, welcome to the ByErim family, everyone!

Now the hair mist… we completely understand the sister situation 😄 Oudrose and Cedarsmoke are two of our absolute favourites too , we couldn't choose either! You may need to invest in a second bottle (or a very good hiding spot).

Thank you for being such a loyal supporter, we can't wait for you to try the new drop!

ByErim からの回答

2026年3月5日

WOW, "Insane Oil" is officially our new favourite title! 🖤 Thank you so much for this incredibly detailed and thoughtful review, it genuinely means everything to us.

The fact that it's working for both your hair AND your beard, with zero greasiness and no breakouts, that's exactly the versatility we designed this for. We know how cautious you have to be when you're acne-prone, so hearing the formula feels lightweight and clean on your skin is such a relief and a joy to read.

You've perfectly captured what sets ByErim apart , that balance of deep nourishment without the heavy, synthetic feel. The dermatological approval and clinical testing exist precisely for customers like you, so you can use it with complete confidence. 🖤

And yes ofcourse, the Cedar scent is waiting for you and we have a feeling you're going to love it just as much! Can't wait to hear what you think. 🖤✨

ByErim からの回答

2026年3月5日

Hi Aysha,

"Great company all round" aww we're absolutely beaming reading this, thank you so much!

You've perfectly summed up everything we stand for, every ingredient is carefully chosen with your hair's health in mind, so knowing you're seeing that shine, gloss, and strength is the best feeling ever.

Thank you for the love and for trusting us with your hair care. We truly appreciate you! 🖤✨

ByErim からの回答

2026年3月5日

Hi Gina,

This has genuinely moved us, thank you so much for taking the time to write this, especially knowing you don't typically leave reviews. That means more to us than you know. 🖤

The fact that ByErim is your non-negotiable, go-to oil regardless of everything else you've tried is the highest compliment we could ever receive. Knowing it works for you every single day without buildup and keeps your hair nourished is exactly why we pour so much care into every bottle.

And as for the lost parcel, aw you are a loyal, valued customer and there was absolutely no question about making it right. The fact that you said you would've paid again genuinely touched our hearts. You deserve to feel taken care of, always. 🖤

Thank you for being part of this journey with us. Customers like you are the reason we do what we do. Here's to many more years together! 🖤✨

ByErim からの回答

2026年3月5日

Hi Symrun,

Welcome to the ByErim family! 🖤 The UAE climate is no joke when it comes to hair, the heat, humidity, and dry air can really take a toll, so you've made such a great choice investing in your hair care.

And great news, if you ever need to restock, you can also find us on Namshi for even easier shopping while you're in the UAE! 🙌🏽

We're rooting for you on this journey and genuinely cannot wait to hear how your hair transforms! Keep us posted on your progress. 🙏🏽🖤✨

ByErim からの回答

2026年3月5日

This genuinely made us smile so big! 🖤 The fact that the claw clip is your most comfortable ever is everything, no pulling, a secure hold, and actually working with your hair rather than against it is exactly what we set out to create.

And thank you for trusting us with your whole routine, knowing that all your ByErim products are hitting the mark means the absolute world to us. You deserve nothing but the best for your hair! ❤️

ByErim からの回答

2026年1月26日

This is exactly what we love to hear! 🖤 "Best ever" is the ultimate compliment and we're absolutely thrilled that your hair is healthier and glossier.

Thank you for trusting us with your hair care and for taking the time to share this. It truly means everything! 🖤✨

ByErim からの回答

2026年1月26日

This review has us absolutely beaming! 🖤 Thank you so much for the love – it means the world to us that you've had such a great experience with both the team and the products.

Hey Jay,

We're thrilled you're loving Hair Dew! You're spot on about the curation process, we worked with specialists globally to get that fragrance and formula just right, so hearing it's hitting the mark for you makes all that effort so worth it.

And yes, more innovation is definitely coming! We're always working on something new behind the scenes. Thank you for being part of our journey and for this incredibly kind recommendation. 🖤✨

ByErim からの回答

2026年1月26日

Hi Sandeep,

Love hearing this! 🖤 Dry scalp relief overnight is exactly what we're here for, and we're so glad it's working for you already.

Keep us posted as you continue using it, we'd love to hear how things progress! Thanks for giving it a try and for sharing your experience with us. 🖤

ByErim からの回答

2026年1月26日

Hey Muhammah,

Wow, a full year of using our hair oil, we're so honored to be part of your hair growth journey and to hear it's making such a real difference for you.

The softer feel, less breakage, and that shine? That's exactly what we're going for, and hearing it's actually working for you means everything to us. You're so right about the care that goes into every bottle , we're a bit obsessive about getting it just right, so knowing you can feel that makes us ridiculously happy.

Thank you for sticking with us and for taking the time to share this. Here's to many more good hair days ahead! 🖤✨