By Glaze ロゎ
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By Glaze レビュヌ 

471
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TrustScore 5段階評䟡の4

4.1

宝石店
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5぀星のうち5の評䟡

I’ve bought a number of pieces from By Glaze by now and every single time, I just love the pieces so much, they become my everyday staples! Even when there was a fault with a stone in one of my pi... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I am blown away by the quality of customer service at By Glaze. So helpful, thorough and thoughtful. Can’t praise Lou enough for her quick responses, realising and sorting out my junk mail issue
... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I bought the coral drop earrings over 2 years ago now, and have just returned from travelling where I didn’t take them out for weeks, and despite swimming in the sea, pools and showering in them every... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Beautiful jewellery, I am so impressed by the quality of my necklace and earrings. Highly recommend buying from By Glaze.

䌁業が回答したした

䌁業情報

  1. 宝石店
  2. ・
  3. ファッション アクセサリヌ店
  4. 宝食デザむナヌ

圓該䌁業による蚘述

ByGlaze is timeless minimal jewellery that never goes out of style. All of our designs have been sustainably and ethically produced using recycled sterling silver and responsibly sourced 18k gold plating. We have created beautiful pieces that not only empower women and support local communities, but also has the planet front of mind. Because every positive purchase has a positive impact.

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4.1

ほが満足

TrustScore 5段階評䟡の4

471件のレビュヌ

5぀星
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この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 85に回答しおいたす

通垞48時間以内に回答

この䌁業のTrustpilot 利甚方法

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4.1

すべおのレビュヌ

(471)

過去12か月のレビュヌ数: 26件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Good quality item and reasonable price


Good quality item and reasonable price would of liked a nicer box as it was a gift but understand as it’s eco friendly

2024幎3月7日
By Glaze ロゎ

By Glaze からの回答

Hey Paula, thank you so much for your review and support of the brand! We are so sorry you were not happy with the box you received, we had an incredibly busy month of orders last month meaning our usual branded packaging sold out. We had to use a temporary eco solution for a few days whilst we waited for our usual beautiful sustainable boxes to be restocked as we did not want to delay anyone's order in case they were gifts. I am so sorry for any disappointment or inconvenience caused. If you still require a gift box please feel free to email us at shop@byglaze.com and we can support you further :) x

5぀星のうち5の評䟡

Fab communication throught out my


Fab communication throught out my order.I absolutely love my necklace will definitely purchase again from this company.

2024幎2月19日
By Glaze ロゎ

By Glaze からの回答

We are so happy to hear you had such a positive experience with us, thank you for this wonderful review :) xx

5぀星のうち5の評䟡

Can't recommend enough

My order arrived earlier than expected and the quality is amazing. Cannot wait to get more pieces

2024幎2月19日
By Glaze ロゎ

By Glaze からの回答

Thank you for supporting By Glaze, it means so much xx

5぀星のうち5の評䟡

Beautifully Crafted as Always

Beautifully crafted as always. I have several pieces now and the travel case was the perfect addition. The colour, pattern and design are beautiful.

2024幎2月13日
By Glaze ロゎ

By Glaze からの回答

Thank you for this wonderful review about our new travel case, we are so glad you love it! x

5぀星のうち5の評䟡

Worth every penny and more

I just adore my earrings. They look so nice and well made and classic and go with everything!!

Only negative thing is, shipping to Germany you have to pay extra fees. But worth it in the end

2024幎2月19日
By Glaze ロゎ

By Glaze からの回答

Hey Christina, we are so glad you are happy with your new pieces! We are so sorry you had to pay additional customs fees, sadly this is beyond our control and something we are working on to improve in future xx

5぀星のうち2の評䟡

I have tried to contact many times


I have tried to contact many times through email as part of my order is missing. No response to any. This was for my Daughters birthday.

2024幎2月7日
By Glaze ロゎ

By Glaze からの回答

Hi Shirley, we are so sorry you have not yet had a response from the team, we are trying to locate your emails however we have sent you a new email in the meantime to try and resolve this issue. Apologies for any frustration caused, we can sort this for you once you receive our email xx

5぀星のうち5の評䟡

GORGEOUS!

Gorgeous jewellery and a gorgeous brand! They are the nicest, most lovey people and the jewellery is incredible! I own 12 of their pieces and have about 6 more in my basket!!! Can’t recommend highly enough!!!

2024幎2月5日
By Glaze ロゎ

By Glaze からの回答

Thank you so much Hannah, this honestly means the world to all of us in the team here at By Glaze! We couldn't do it without the support of our amazing customers, so thank you again. We look forward to growing your By Glaze collection even further this year :) xx

5぀星のうち5の評䟡

Awesome product and service

Great products, matched with great customer service and communication...they really helped me out when I required a product quickly before leaving the UK...

2024幎2月5日
By Glaze ロゎ

By Glaze からの回答

So glad we could help! Thank you for supporting us here at By Glaze xx

5぀星のうち5の評䟡

The necklace is beautiful

The necklace is beautiful, even more detailed in person. Fast delivery and safe package.

2024幎1月29日
By Glaze ロゎ

By Glaze からの回答

Thank you so much for your lovely review, we are so glad you're happy with your necklace! x

5぀星のうち5の評䟡

Beautiful Shell Drop Huggies

Beautiful earrings, Thank you:) I ordered my earrings on the 9th of December and got my order a few days before Christmas. Only thing what you have to keep in mind when ordering if you don't live in the UK is customs charge can be more than the shipping cost it self and it delays the delivery a week. (I was lucky I could order it with free shipping but still the customs remain)

2023幎12月9日
By Glaze ロゎ

By Glaze からの回答

Thank you for your feedback Silvia! We are so sorry to hear that you still had to pay customs. It's so frustrating for us and our customers as customs are completely out of our control and each country seems to have varying degrees of fees. Sadly these are not something we can regulate or control which I know is very annoying but we appreciate your support and hope we can improve our service for our customers buying outside of the UK in the very near future xx

5぀星のうち5の評䟡

Stellar Customer Support

Delivery was great - arrived in time to be a Christmas Present for my beloved Godchild. Unfortunately, this will be my very last order - I did not expect having to pay €21 because of Brexit - this was not listed anywhere on the website (else I would have given 5 stars). Do get in touch when ordering from within the EU is a possibility.

I have increased my rating to 5 stars as your customer support is absolutely stellar. Oh - and I did not mention yet, that my godchild absolutely loves her new necklace :-) - thank you!

2023幎12月11日
By Glaze ロゎ

By Glaze からの回答

Thank you for your purchase and your review, we are so sorry to hear that you incurred customs charges on your order. It's so frustrating for small brands and customers as customs are completely out of our control and each country has different customs fees. Sadly these are not something we can regulate or control which I know is very annoying.

On our website on our shipping FAQs and terms and conditions we do state that:

'Orders crossing borders may incur local duties and taxes. We have no control over these charges and cannot predict their amount, therefore these are not included in your order and you will need to be paid locally upon receipt. Please contact your local customs office if you need further information before placing your order'

I have dropped you an email regarding your order and will be able to support you there further xx

5぀星のうち5の評䟡

Very happy

It was shipped super quickly even though it was Christmas season. And not only do I love the earrings so much, but also people compliment it everywhere I go. :) very happy with this purchase!

2023幎12月7日
By Glaze ロゎ

By Glaze からの回答

Thank you so much for this very kind review, we are so pleased to hear you're happy with your earrings :) xx

5぀星のうち5の評䟡

As always - LOVE

As always - happy with my purchase. I ordered a necklace and two rings - nice quality - great customer service and fast international shipping (US). Thanks for all you do! Wish I could come to a launch!

2023幎12月7日
By Glaze ロゎ

By Glaze からの回答

Thank you Jazzlyn! So glad you were happy with your By Glaze experience xx

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