Extremely Informative and Thorough. We had a million questions going into the session and were able to work through many of them, even consolidating our student loans in real time. Lindsay was really... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I learned so much more about IDRs and PSLF than I have ever learned from my servicer or MyFedLoan website. I am excited to get started with SAVI and feel less stressed knowing they will be there to he... もっと見る
All of my experiences with Savi have been worth my Savi Essential subscription, highly recommend! Recently I received help with documentation for PSLF. This service provides a lot of peace of mind.
Don't waste your time or money I signed up for the Essentials plan due to some complicated questions I had and the promise of 1:1 support. Well the 1:1 support is more than 90 days out. Now I am tr... もっと見る
企業が回答しました
企業情報
当該企業による記述
Savi is a social impact technology startup in Washington, D.C. founded by long-time student loan experts and advocates. We're working to solve the pressing student debt crisis affecting 46 million borrowers by helping them discover new repayment and loan forgiveness options.
連絡先
4.1
ほぼ満足
119件のレビュー
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
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Loving it!
Im very happy with the support that the Savi team has provide me and extremely happy with the results I have since I joined into savi. Thank you.
2025年8月18日
Savi からの回答
Great to hear Fabiola! It's a pleasure helping all of our users!
Great company
Great company, great team! Responsive to any question. Always a feel like they are on my side. Nice feeling
2025年8月13日
Savi からの回答
Happy to be on your side Bill!
Too many emails
Too many emails. No way to resolve a error created by the system when inputting my employers. Still no response email, yet 36 hours later there is more than a dozen automated emails. I already know I will grow to ignore valuable messages because of the overcommunication. Why did I pay for this? DIY was more efficient so far, yet I was hoping for experts to close the gap on changing policies, timelines, and slow response from servicer. I'm patient, so we'll see.
2025年8月17日
Savi からの回答
Hi Adrienne. We took a look and it looks like you emailed us this past Friday evening. Our CS team will respond to you shortly and we can resolve this issue for you.
Lindsay
Lindsay, was amazing! I learned so much from her. Looking forward to her assistance.
2025年8月15日
Savi からの回答
Hi Pearlette. Thank you so much for the review! We think Lindsay is pretty great too!!
Initial experience unsatisfactory
Initial experience unsatisfactory. I'll wait to get more experience with the company before posting a review.
2025年8月15日
Savi からの回答
Hi Allison. We apologize for any trouble. Your account is being reviewed and a member of our CS team will be reaching out today
Savi からの回答
Thank you for the great review!
Savi informs me of change and I have…
Savi informs me of change and I have more communication with Savi. Prior to 2017 I had no luck with PSLF, with the communication with SAVI I was able to update my status and comes to terms with my parent plus loan.
2025年8月15日
Savi からの回答
Hi Amy. Thank you for taking the time to post a review! We're glad we're able to help!
i wasn't able to message an…
i wasn't able to message an associate--i have a few /s that will have to wait a few days--weak service for 90 bucks
2025年8月15日
Savi からの回答
Hi Paul. We took a look and see that you had emailed us just this past Friday afternoon. Our CS team will be getting back to you very shortly!
Savi からの回答
Thank you so much for the kind review!
Employment Certification Request…
Employment Certification Request couldn't be easier through SAVI. Thanks!
2025年8月13日
Savi からの回答
Thank you so much! We're glad we were able to make the process easy for you!
Having someone take over and start the…
Having someone take over and start the confusing ans scary process of Student loan forgiveness.
2025年8月12日
Savi からの回答
We're so happy we were able to help!
PSLF
It was easy to use but still working on understanding some of the information provided. The keys attach to loan types and other text boxes were helpful.
2025年8月12日
Savi からの回答
We're so happy we were able to help! If you ever have questions do not hesitate to reach out to our CS team through your dashboard!
You have made this very easy to get…back on track!
You have made this very easy to get back on track! Thank you! Getting set up with my spouses information was kind of frustrating, but it worked out. I am still going through the process but so far not disappointed.
2025年7月14日
Savi からの回答
Hi Isabel. We're so happy we were able to help!!
No Bueno
I find SAVI's web interface to be sorely inadequate. It leaves much to be desired in terms of navigation and is full of user friction points. I cannot find what I'm looking for and when asking for support via email or webform, SAVI does not respond in a timely manner or with a direct answer to my question. I am unimpressed.
2025年8月9日
Savi からの回答
Hi Terri. We're sorry to hear that you haven't had a positive experience with us thus far. Our Director of CS will be reaching out to you shortly.
Assurance
Gave me the assurance without the headaches that I am properly filed and recorded for my repayment plan.
2025年8月11日
Savi からの回答
Hi Mark! We're so happy we were able to help!
The savi team was great in supporting…
The savi team was great in supporting me with my student loans and forgiveness. Having a team of knowledgeable people supporting you through tough times and and navigating loan forgiveness was so helpful. Having the savi team during COVID was so important to myself and my family.
2025年4月1日
Savi からの回答
Thank you so much for the kind words Jerry! We're so happy we were able to help you and your family through this!
Savi からの回答
Hi Clara! We're so happy we could help!
Always pleased
I am always pleased with Savi support! They got back to me in a timely manner.
2025年8月1日
Savi からの回答
Thank you so much for the kind words!
Great customer service and feedback
2025年8月8日
Savi からの回答
Thank you for taking the time to post such a kind review Michael!
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