I could not believe how quick the whole process was from start to finish everything explained each step of the way ..thanks to community finance i have freed myself from 4 credit cards and a little lo... ãã£ãšèŠã
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Getting a loan with this trusted company is quick and easy. I took out a loan last year and applied for a 2nd one and was accepted. Just be honest with your answers for a smoother transition. Iâd defi... ãã£ãšèŠã
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My Community Finance made everything incredibly easy and fast. The whole process was straightforward, stressâfree, and much quicker than I expected. Clear communication, smooth steps, and no hassle at... ãã£ãšèŠã
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Exceptionally easy process. Was given a decision really fast and the money was in my bank account before I had read the email to say I had been accepted. Had a conversation with an agent as they ne... ãã£ãšèŠã
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We give savers and borrowers access to ethical lenders such as Credit Unions through the Community Finance Network. The network wants to give everyone access to fairly priced and ethical financial products.
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30 Churchill Place, E14 5RE, London , è±åœ
- 0203 375 0221
- info@mycommunityfinance.co.uk
- www.mycommunityfinance.co.uk
4.8
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Poor customer service and online platform is unreliable
I've had a couple of savings accounts with Community Finance. Opened them for high rates.
Rating this low for customer service. It takes days for them to answer emails, and even then, processes are confusing and instructions are unclear. It took me a couple of weeks just to update my banking info with their team...only for them to come back to me a week later and request it again.
Their website is down last two days. No way of checking balance or interest.
I am not keeping my savings with them again.
2026幎8æ7æ¥
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Interest is just too high
Interest is just too high. The rate i got was higher than what was advertised by Credit Karma as pre-approved. Also, customer service wasn't really the best.
2026幎7æ20æ¥
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Shyster personified
Folks. Be very careful of this so called ethical organisation. Allegedly buried deep down in their term's and conditions any account maturity over the weekend is held to next business working day and then another 48 hours payment period is applicable. If you make a fuss then you might be lucky to get it at the close of business the day you make contact. Can't seem to find the so called clauses reference too so raised formal complaint as Can't be put through to the complaints department by phone.
Ironically gave instructions before the maturity date and was ensured would be activated on the maturity date with no statement would sit on matured funds for 4 days earning no interest.
2026幎5æ11æ¥
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My Community Finance ããã®åç
Thank you for your review. We appreciate you sharing your perspective. When a maturity date falls on a nonâworking day, instructions are processed on the next business day, and payments are released within the stated timeframe set out in our terms. Your feedback has been noted and will be reviewed through our formal complaints process.
Kind Regards,
My Community Finance
Fast, friendly service loan process
My experience was very positive. The application was simple, the person I spoke to on the phone was helpful, and my loan was approved quickly after the call, which really reduced my stress.
2026幎3æ20æ¥
My Community Finance ããã®åç
Thank you for your review and taking the time to give us 5 stars! We really appreciate it and glad you are happy with our service.
Thanks
My Community Finance
My Community Finance ããã®åç
Thank you. This is a great review. We are pleased we were able to help.
Thanks
My Community Finance
Excellent Service
My Community Finance made everything incredibly easy and fast. The whole process was straightforward, stressâfree, and much quicker than I expected. Clear communication, smooth steps, and no hassle at all. Really impressed and would definitely recommend.
2026幎3æ18æ¥
My Community Finance ããã®åç
Thank you for leaving this great review. We are happy to hear that you are happy with our service and process.
Thanks
My Community Finance
My Community Finance ããã®åç
Thank you for your review and taking the time to give us 5 stars! We really appreciate it and glad you are happy with our service.
Thanks
My Community Finance
My Community Finance ããã®åç
Thank you. This is a great review. We are pleased we were able to help.
Thanks
My Community Finance
Excellent quick prompt service andâŠ
Excellent quick prompt service and speedy payment
Always on hand and 2nd time they have been able to help me
Thank you
2026幎4æ8æ¥
My Community Finance ããã®åç
Thank you for leaving this great review. We are happy to hear that you are happy with our service and process.
Thanks
My Community Finance
The process was easy and straightâŠ
The process was easy and strsight forward without xomplicated requirements. Thank you
2026幎4æ16æ¥
My Community Finance ããã®åç
Thank you for leaving this great review. We are happy to hear the process was quick and simple and gave you the outcome you needed.
Thanks
My Community Finance
Very easy to deal with
2026幎4æ16æ¥
My Community Finance ããã®åç
Thank you for your review and taking the time to give us 5 stars! We really appreciate it and glad you are happy with our service.
Thanks
My Community Finance
Pleasantly surprised by ease of process
2026幎4æ21æ¥
My Community Finance ããã®åç
Thank you for your review and taking the time to give us 5 stars! We really appreciate it and glad you are happy with our process.
Thanks
My Community Finance
Am very satisfied with your service
Am very satisfied with your service. Very helpful staff.
Thank you so much
2026幎4æ14æ¥
My Community Finance ããã®åç
Thank you for this great review. It is lovely to hear that we have been able to provide you with good service and were able to provide help where it was needed. Your comments have been passed on to our Team who thrive on positive customer feedback.
Thanks
My Community Finance
Great company to work with..easy toâŠ
Great company to work with..easy to apply and great customer service and with affordable repayments ..
2026幎4æ20æ¥
My Community Finance ããã®åç
We are pleased to hear you are happy with our service and that the product met your needs in terms of the interest rate charged.
Thanks
My Community Finance
So quick and easy
So quick and easy, I had the money in my account before I even had the confirmation email. Great company
2026幎4æ20æ¥
My Community Finance ããã®åç
Thank you for leaving this great review. We are happy to hear the process was quick and simple and gave you the outcome you needed.
Thanks
My Community Finance
Absolutely shocking company
Absolutely shocking company, if you ever get into difficulties which you are struggling to pay when its not your fault for whatever reason, DO NOT HAVE A LOAN WITH THIS COMPANY, they will not help you and will harass you even though you have already spoke to them beforehand. and interest rates are shocking, took a 15k out and I got to pay 28k back. At the time I needed the money. Wish I didn't went with this company now.
2026幎4æ18æ¥
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My Community Finance ããã®åç
We appreciate you sharing your experience. We're sorry to hear about the difficulties you faced and the distress caused during a challenging time. We aim to support our customers and regret we didn't meet your expectations. Your feedback regarding our interest rates and support is important, and we'll review it to improve our services.
Kind Regards,
My Community Finance
Easy and simple.
2026幎4æ17æ¥
My Community Finance ããã®åç
Thank you for leaving this great review. We are happy to hear the process was simple and gave you the outcome you needed.
Thanks
My Community Finance
Easy too communicate with WholeâŠ
Easy too communicate with Whole process quick and simple all top class uncomplicated process Brilliant
2026幎4æ16æ¥
My Community Finance ããã®åç
Thank you for leaving this great review. We are happy to hear that you are happy with our service and process.
Thanks
My Community Finance
My Community Finance ããã®åç
Thank you for leaving this great review. We are happy to hear that you are happy with our service and process.
Thanks
My Community Finance
My Community Finance ããã®åç
Thank you for your review and taking the time to give us 5 stars! We really appreciate it and glad you are happy with our service.
Thanks
My Community Finance
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