Construction Specialties レビュー 37

Great customer service. And Quality Products. Thank You.

The 0.040 wall panel system recommended for our application are denting from day to day use. I asked about the 0.060 wall panels and was assured the 0.040 product was very durable for the application, and after spending thousands on room renovations we are finding the product is not meeting our needs or expectations.

the crew at Copeland Arch are in constant contact with CS on a constant basis and I know they provide us with outstanding customer service so that must mean they are getting timely and accurate info from CS, and I know working hard at it. I do have an issue with CS no longer bidding projects where CS is not listed as an approved manufacturer. We do not use any other wall protection/ cubical track material vendor, CS is it. TBS has "flipped" many specs and subsequently won those projects over the past 8+ years and we have many GCs that prefer to work with us on projects that we now can not longer bid on. Regardless of the business decision that led to this mandate I believe is was short sighted and a "one size fits all" approach to lessening the work load on your estimating dept, going after the "low hanging" fruit...From our perspective you are losing out on as lot a business we know we can generate and it hurts Copeland's bottom line as well

Lead times are extensive. I usually have to constantly ask for updates about orders. The link for the portal various times is not correct.

was assisted right away.

Easy to find the product I needed and order. Had options available for fast shipping!

Quality product, reasonable pricing, shipped quickly

Glen was very helpful and even called back with additional tips

great team and dynamic. Thank you

Product was as I expected.
Ordering on line was not user friendly. No where ordering on line was I informed the adhesive is included with the sheets.
Editing the number of pieces of trim with the was VERY difficult. I wonder if anyone that designed the on line ordering system actually used it without knowing all the tricks. Even when I was finished on line I had to speak with someone to confirm the order, so what's the point of ordering on line.

great deal with great service
Thank You

Never had any issues, always quick to ship products

Great products and great customer service.

Materials were delivered timely and packaging was protective. Everything delivered matched our requirements and the customer was very happy.