Absolutely horrible customer service. I had an issue with my order and reached out multiple times, but I was met with rude, dismissive responses and ultimately ignored. There was no effort to actuall... もっと見る
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Cakeworthy didn't send my order until I disputed the charge.They hadn't answered any emails or questions, and didn't send the item until a dispute was long underway. They sicced collections on... もっと見る
I initially loved this 90s disney princess jacket, unfortunately one of the buttons fell out and noticed the screw for the button is warped. I have lightly worn it and the quality of this jacket came... もっと見る
I've been shopping with Cakeworthy since approximately 2018. I've NEVER had a bad experience. Even with any minor issue (ie. Delayed shipping on a preorder item), they have always gone above and beyon... もっと見る
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I placed and order on February 6th…
I placed and order on February 6th still have yet to receive my order, have had a hard time contacting the company! Every time I sent an email I get the same copy and paste response from them it’s getting old….. save your money and time don’t order from them
This company is literally unhinged
This company is literally unhinged. It honestly must be part of the customer service training because any time I have asked a very basic question they are just RUDE. Well, I referred my mom to the site and there was glitch and when she put in a promo code, it didn't take it and the site reloaded and placed her order without her clicking place order. The whole thing was WEIRD. Seconds after the situation, she contacted customer service and they refused to cancel the order or apply a promo code, but on her bank account, they were reversing and adding charges, so she had three charges listed. The conversation ended with the customer services telling us they were reporting us to their legal department for fraud. During the conversation, they refused to let us speak to anyone else or escalate to someone else or report the glitch we experienced because they said technical glitches are "impossible." I highly recommend staying away from this company because the lower level employees will not assist you in a productive way EVER. They won't value as a customer and GOD FORBID YOU HAVE ANY ISSUE, it will be your fault. Be warned.
I have been a Cakeworthy customer for a…
I have been a Cakeworthy customer for a while! Ordering for years and never had a problem until recently. I think they have gotten too big and can’t handle the capacity of orders coming in. I pre-ordered an item and it still hasn’t come in. They have created TWO shipping labels for this item and it still is stuck in ‘USPS is waiting for this item’ I have had to reach out multiple times and they refuse to give me an update on when the item will arrive, only that ‘it shouldn’t be much longer’ this will probably be my last order. Bad customer service, and not really impressed anymore for the quality of item. Paying $60 and waiting over a month to receive it is pretty insane.
This company is a complete scam
This company is a complete scam. I placed an order and every item was “out of stock”, they only issued a PARTIAL refund and did not reimburse my “credits”. I reached out to let them know I didn’t get a full refund for “out of stock items” and my credits weren’t reimbursed. They ignored my multiple emails for weeks, until I posted a review stating all of the above. They then emailed me and said because of my bad review they have deleted my account and blocked me from future orders. Never got a refund or any kind of closure. They were extremely rude and childish. I have 4 kids, so I have to budget for Christmas, to be scammed out of Christmas gifts for my daughter was extremely despicable. The quality is also not good, I’m being completely honest when I say SHEIN has better quality, I only bought from cakeworthy because the designs are adorable, so I figured I’d bite the bullet on quality. I hope my review stays up on this site, as cakeworthy deletes negative reviews on any site they can.
Never delivered the shirt and i should…
Never delivered the shirt and i should read these reviews BEFORE i buy....duh huh on me. Back to cc company for my money back. They want me to track down the package they lost. Ya, no thanks. Maybe these reviews need to hit Disney CEO desk too....
🚨DO NOT BUY FROM CAKEWORTHY🚨
🚨DO NOT BUY FROM CAKEWORTHY🚨
I bought Gizmo pajamas from them and they arrived this week. I wore them ONE time then washed them. I followed the washing instructions and washed hand them on cold, then laid them flat dry. The seam in the butt came undone.
I contacted customer support and they will not even exchange these. They will only do an exchange if it arrives damaged. But if the seam comes undone after one wearing they will not exchange them.
Mind you, I’m a repeat customer and have spent $608.11 with this store over the last few years. This is how they treat their repeat customers.
Don't waste your time.
So I've ordered cakeworthy before years ago and never had an issue but like others, I should've paid more attention to more recent reviews and skipped it or ordered way earlier. I only ordered two things. It took them over 5 days to ship even though policy is 1-5, which is ridiculous as if they're some sort of bigger better business that can't ship out way earlier than 5 days, lol. The customer service isn't terrible, but they're a little rude and dry. I don't know where they pick these people up from but obviously they aren't happy people. They tried one of the oldest tricks in the book and AFTER I sent the 5 or 6th email, they sent an email saying it's been shipped but it was a lie. What they did was create the label until 3 days later and then ship it. The items I ordered I needed for a certain date and I don't even know I'll have it for that time and it's two weeks later than what I ordered. So even 2 weeks in advance, you can't order from these people. I've heard from friends that when you leave a bad review, they block your account and don't allow you to purchase from them, which is not only childish, hilarious and a sign of the mental state of their CEO, but ridiculous that they don't know you can order items through someone else and still get it, lol! Anyways, I wouldn't waste my time with these people. There are other third party companies like hot topic and boxlunch that sell their merch and it's way better customer service and you'll get it super fast. I really want to like the items that by the way, I haven't received yet, lol, but knowing the craziness you go through with them and horrible customer service and shipping, they deserve 1 star. One because the clothes are cute but I'll buy them from other parties in the future.
rude and petty scammers
scammers, put people in negative points over asking for support, avoid this company like the plague they're just scammers. they delete reviews on other sites after being found that they will not deliver your items, but they can't remove them on trustpilot. the items are "cheap", but the cheapness shows in shoddy workmanship with clothes that immediately unravel and fall apart if they arrive at all. (they usually don't arrive.)
Customer service is crap
The sizing is awful and almost always wrong. You can order the same size in the same type of product and they'll be completely wrong. The items don't all arrive. They'll let you place an order for things that are out of stock and then tell you that you can only get store credit. The credit won't even be what you paid most of the time. You can't do exchanges if you've bought it on sale or at a discount. There's a reason you can't leave reviews on Facebook or Google. They don't want anyone to see the complaints.
Highly Recommend for Pop Culture Fans!
Cakeworthy is a gem for those who love stylish fandom apparel. My Star Wars flannel is my ne favorite- it's unique, cozy, and shows off my fandom in a classy way. I'm excited to see what other designs they come up with next!
Cakeworthly has quickly become my…
Cakeworthly has quickly become my favorite brand for fandom-inspired clothing. I ordered their Disney-themed items and was blown away by the quality. The fit is perfect, true to size, and the material feels durable and soft. The prints are vivid and haven't faded, even with regular wear. I love that Cakeworthy's pieces capture the spirit of beloved characters without looking too juvenile--these are clothes I can wear both casually and for fun outings. The attention to detail, from stitching to design, really sets this brand apart. Highly recommend Cakeworthy to anyone looking for stylish, high-quality pop culture apparel!
High-Quality Appare! and Excellent Service!
I'm so happy with my Cakeworthy purchase! I ordered a Disney crewneck and a Star Wars flannel, and both items were exactly what I hoped for. The fabric is soft, the prints are bold, and the designs are unique, making it easy to show off my love for these franchises in a fashionable way. I had a question about sizing, and their customer service was quick and helpful, guiding me to the perfect fit. Shipping was fast, and my items arrived in pristine condition. I'm thrilled with the quality, and Cakeworthy has become my new go-to for nostalgic apparel. Highly recommended!
Stylish and Comfy Disney Wear!
I'm thrilled with Cakeworthy purchase. Their Harry Potter hoodie is cozy and full of nostalgia. The details are fantastic, and the fabric feels high-quality. I also appreciate their accurate sizing guide, which made online shopping stress-free. I'll definitely be ordering again soon!
Top Quality and Comfortable
Soft fabrics with bold prints that don't fade. Highly recommended!
Great for Nostalgic Style Lovers!
I love Cakeworthy's unique and nostalgic items! Their clothing is well-made, soft , and always true to size. The designs are vibrant and stay prefect even after multiple washes. It's so much fun to wear my favorite characters and share my love for Disney in such stylish ways.
Perfect for Nostalgic Fashion Lovers!
I'm thrilled with my Cakeworthy purchase. Their Harry hoodie is cozy and full of nostalgia. The details are fantastic, and the fabric feels high-quality. I also appreciate their accurate sizing guide, which made online shopping stress-free. I'll definitely be ordering again soon!
DO NOT ORDER from Cakeworthy
Read through all The reviews left by others about Cakeworthy and their Nonexistent, customer service, the rudeness if you can get someone on the back that you may or may not receive the package within a month, even if you’ve paid for expedited shipping. All of the other reviews are completely true and so much more- run the other way! There are so many other great places that stand behind their product and have pride in what they do and stand behind their company. I have never ever left any kind of negative review in my life, but after this month long experience and no, I still don’t have the package. I want to warn others going into the holiday season. Disney, you can do so much better.
Unmatched Quality and Designs that Wow!
Cakeworthy is by far one of my favorite places to shop for pop culture-inspired apparel. I recently bought a Disney-themed flannel and a Harry Potter sweater, and both items have exceeded my expectations. The fabric is soft and durable, and I'm impressed by how well the prints have held up after several washes. The designs are detailed and capture the essence of my favorite characters without feeling too cartoonish, making it easy to incorporate into my everyday wardrobe. The sizing is true to the guide provided, which made the online ordering process smooth and reliable. I love that they offer inclusive sizes as well, making it easy for everyone to enjoy. This brand truly understands how to blend nostalgia with fashion in a way that feels modern and wearable. Cakeworthy is now my go-to for pop culture clothing, and I look forward to seeing what they release next!
Perfect for Pop Culture Fans!
Amazing quality and fun designs--perfect for any disney lover!
Customer service is terrible- shop somewhere else
Customer service is terrible. They’re so rude. The site specifically states if you write a review you will get 25 reward points. Nowhere does it state a stipulation to this. I wrote the review, they posted the review, and then they stated they’re only accepting reviews by invitation only. But they posted my review… And I received no reward points.
They also recently sent a wrong item in one of my orders. It took two weeks to get a replacement and they offered no compensation. I did not complain at all and sent all the necessary info to get the correct item. Most companies would offer a discount for an upcoming order. Instead, they treat me terribly by refusing reward points for a review.
I have noticed lately that their items are running very boxy/ ill fitting, and it takes a long time to receive the items. They’re marking their holiday items already on discount, so it seems their poor attitude and customer service are affecting their sales.
They do not care about their customers.
No more shopping at Cakeworthy- So many other smaller companies care about their customers.
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