We found bike tyres, bike tubes, bike spokes, bike riding shorts. Always great prices, shipping fast and could not be more pleased with our experience. Also, we signed up for email marketing and u... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Ordered bike tires, bike parts, etc from Cambria many times. Prices are very competitive and enjoy the free shipping in CA. Great customer service, very responsive and helpful the few times I had a qu... もっと見る
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The wheel set I ordered was actually out of stock. They were punctual with letting me know this, great communication, they even tossed in a little something for in inconvenience. But overall great c... もっと見る
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After having my EBike stolen I was able to find a replacement at Cambria with Jeff's help. The model of bike was very unique and three plus years old. Cambria assured me that the shipping from... もっと見る
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企業情報
当該企業による記述
At Cambria Bike we are passionate about sports, cycling and healthy living. We pride ourselves on the quality of the products we sell, speed of delivery and first-class customer service. Our mission is to “Sell the world’s coolest bikes from the best place on Earth”.
連絡先
Commerce Way 1645, 93446, Paso Robles, 英国
- Sales@cambriabike.com
- cambriabike.com
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 45%に回答しています
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Excellent customer service!
Excellent customer service!! I’ve been a CBO customer for years. I recently purchased a Brake Bleed kit that arrived damaged. Alan F at CBO immediately took care of the problem and I was back on the trails! Thanks to the level of customer care from Alan and CBO, I am confident that they will stand behind the products they sell and I will be a loyal customer.

Cambria Bike からの回答
Great price for my Santa Cruz Skitch
Great price for my Santa Cruz Skitch. It was a demo bike and came in basically new condition. Shipping was extremely fast.

Cambria Bike からの回答
Cambria Bike shop is the best of the…
Cambria Bike shop is the best of the best. The kindness and support they showed my son went above and beyond. Not only do they provide exceptional service, they support the community and the kids with such genuine care. Thank you for all you did and continue to do. If you’re choosing between where to go- make your way here.

Cambria Bike からの回答

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Cambria: top pricing & customer service
Cambria have great prices, perfect customer service. Would highly recommend.

Cambria Bike からの回答

Cambria Bike からの回答
They sent me the wrong size stem
They sent me the wrong size stem. I emailed this problem. Their warehouse manager emailed me. I followed his instructions. It’s been 1 week and they still have not sent me a return authorization number. This will be at least a 4 week process. I’ve been buying bike parts online for over 20 years and never had such a delay…

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No issues when it comes to purchasing…
No issues when it comes to purchasing from you guys and I’m all the way on the other coast!!!

Cambria Bike からの回答
I have tried to return an item
I have tried to return an item, but never received the email with instructions. Tried calling but it does not go through and hangs up. Then sent a separate email and still have not heard back.
I love Cambria Bike
I love Cambria Bike. The shipping is fast and packaged well, the prices are outstanding, and the variety of gear is awesome!

Cambria Bike からの回答
Charged sales tax in non-tax state
I was charged sales tax for a pair of shorts in Minnesota (there is no tax on clothes). When I asked about this I was told per their third party vendor it was correct. Only when I threatened to return the shorts was I refunded the tax "as a courtesy". Buyer beware if you are from a state with no sales tax.
Nice outta the box
The bike arrived in nice packaging and undamaged. Assembly was easy and straightforward though some folks might like an instruction manual (weblink) for the more complex things like proper fitment, shock maintenance and management, and basic maintenance.
I did the tubeless changeover and though a bottle of sealant was included, rim stems were not so there’s a trip to the bike shop in middle of the changeover. In addition the rim tape was improperly installed and leaked immediately upon inflation. Looking around the rim, I noticed sharp spoke eyelets and one eyelet had a sharp curly cue of aluminum slag in it. After deburring the eyelets, removing the aluminum slag, cleaning, retaping the rims, and installing valve stems the rims were noticeably out of round. For a new bicycle, I would’ve hoped for much better wheel build quality.
A pump for the rear suspension would’ve also been nice as it was inflated to 100#’s which resulted in massive rear end sag and an equivalent amount of pedal strikes on the first ride. Another trip to the bike shop and more adjustments made some of which were to be expected. Handlebar needed to be cut down which is also a personalized tweak that I had expected to make where other purchasers may not.
Bike quality is good out of the box. Beautiful bike. Still not sure what it weighs, but it is significantly more hefty from my last ride. Low end components still good enough to get a feel for the underlying high end geometry frame. Brakes made me nervous at first, but they’re gripping well enough now. Only complaint at this point is cheap paint that scratches easily which has nothing to do with CAMBRIA other than that they sell the bike.
Other than what is listed, we had a little go around on discounts and billing. Bike arrived 10 days after purchase. 6 rides in, evaluating, and enjoying the tubeless setup (new to me) & CAMBRIA delivered a nice product to my doorstep while adhering to their policy.
PS The free dingy bell lasted two rides. Nice touch though.
They delivered but slow to respond. Overall good experience if you don't expect fast communication. Worth it for the price.
Edit: they responded to the email. I think just expect longer delays.
They have been very helpful and the rest of the bike also arrived after 3 days.
I ordered an ebike but they just sent me a basket.
Sent them an email and no response after 36 hours.
Called their number left a voice mail, no response yet.
Called their number many many times and they never pick up the phone.

Cambria Bike からの回答
Cambria = Affordable Quality
Quality products at great pricing. Orders fulfilled and shipped quickly.

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