Cameron Estate Agents レビュー 

175
TrustScore 5段階評価の4.5

4.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Kirsty has been managing my rental property for over a year and in that time has done an excellent job tackling unexpected building repairs and some complex personalities. We currently have some... もっと見る

5つ星のうち5の評価

I have been renting via Cameron Estate Agents (Uxbridge branch) for almost a year now. I have had positive experiences all around especially the interactions I have had regarding the property and any... もっと見る

5つ星のうち5の評価

I have been using Cameron Estate Agrnts for more than 10years. I am very pleased with the services provided and the entire team. They are all very professional, friendly and supportive. They go abov... もっと見る

5つ星のうち5の評価

Our landlord decided to sale a flat which we currently renting so we choose local agents - Cameron - West Drayton to try and find new place. From first steps in we felt most welcomed. Ketan Tailor was... もっと見る

企業情報

  1. 不動産業者

当該企業による記述

Be first in line for very latest properties for sale & to rent in Uxbridge & West Drayton. Stay in contact with Cameron - award-winning estate agents in Uxbridge & West Drayton.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

175件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 33%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(175)

過去12か月のレビュー数: 17

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5つ星のうち5の評価

Thank you Ketan!

Had an amazing experience with Cameron estate agents. My partner and I have been looking for our first flat together and Ketan has been extremely helpful from start to finish - always quick to respond to any queries we had. I’m so grateful to have found a property through Cameron, and we can’t wait to move in. Thank you!

2023年6月1日
自発的なレビュー
5つ星のうち5の評価

Great experience with Nicola

My partner and I were looking for our first place to rent together - was initially difficult until we met Nicola - Nicola was great, and kept us up to date with information about potential properties coming up - she took into consideration our requirements and we eventually found the right place - the application process was smooth and Nicola was always on hand to help with any queries - we are all set to go now and hopefully moving in next week !

2023年6月9日
自発的なレビュー
5つ星のうち5の評価

Stellar service at West Drayton branch!

My experience at the West Drayton branch thus far has been excellent - I first used them just over a year ago to find a place to rent.
Ketan is a consummate professional and I had no qualms recommending him to a friend when they needed to move.
Recently my landlord needed the property back and whilst there wasn't much on the market Ketan had understood my needs and kept me in mind when appropriate properties did come up - including the one I am now moving into.
Similarly, the other colleagues at this branch I've interacted with have always been helpful, professional and pragmatic if I've had any queries - particularly James, Nicola and Esmerelda - thank you for providing such excellent service!

2023年5月15日
自発的なレビュー
5つ星のうち1の評価

Worst agency ever!

Worst agency ever!! 4 months into the property they gave us notice to vacate the property becausr the landlord decided to sell the house.

I explained Ketan how difficult it was for me to find a pet friendly place and the first thing I asked at the viewing was "what's the catch " it's a 2 bed house, cheap rent comparing to whats on the market, pet friendly. Ketan looked me in the eye and lied. "There is no catch Eva"

1st month in to the property we had a gas leak
4th month - water leak
During checkout they charged £10 for a few hangers I left in the wardrobe and a total of £250 from our deposit. After, a back and forth emails they charged us £150. We were in the property for only 5 months and they charged an arm and a leg on "damage".

This agency is simply a joke. They put the house for sale before they even told us.

2023年3月7日
自発的なレビュー
Cameron Estate Agents ロゴ

Cameron Estate Agents からの回答

Thank you for your review and I can fully understand your frustration and I am sympathetic towards the position this had put you in.

This situation was out of our control and it was not known at the time; the landlord had a change in circumstances and decided to sell the house after over 20 years under our management.

We gave you first opportunity to purchase when we were instructed by the client to try and help you.

I hope you have now settled into your new home, and I personally wish you all the best.

Regards,

Ketan.

5つ星のうち1の評価

Frustrated landlord

I am a property landlord, worked with three different letting agents. My experience of working with Cameron has been extremely frustrating.

At 1st lease renewal expect to be hit with excessive fees with no prior notification, as I was. When I queried these last year I was ignored, having chased a response (several times) the response I received was extremely rude and abrupt.

At second renewal I was advised the fee wouldn't be charged this time, but despite this I was charged. I queried this, no response, chased several times and when finally got a response was advised as I didn't take the offer immediatley it wasn't valid. None of this was ever made clear. They have now agreed to refund the fee but made it clear this is all my fault!!

Would not recommend Cameron to a landlord, and if/when my tenant decides to vacate the property will be switching agents.

2023年2月24日
自発的なレビュー
Cameron Estate Agents ロゴ

Cameron Estate Agents からの回答

Thank you for your review.

I am sorry to hear you are feeling frustrated, although that’s not what happened, is it Glen?

All the negotiated fees applied on the renewal of the tenancy were included within the mutually fully agreed terms and conditions of business, which were presented to you prior to our business relationship had commenced.

Upon the second year’s renewal you requested yet a further reduction of the fees, which was agreed in appreciation of your valued business.

You had not responded to this offer, or any further emails following up on the negotiations of the renewal which resulted in this not being agreed or completed.

You have contacted us again recently, several months after the last contact, asking us to renegotiate a new tenancy term and a further reduction in fees to you which was dealt with satisfactorily. I invite you to recheck the timeline of your e-mails.

So in summary, despite agreeing all fees in advance, we have agreed to accommodate all your requests.

It is also interesting to note that you appear to be a serial one star reviewer on Trustpilot (Eight out of Eight of your reviews are One Star).

I trust this clarifies the facts.

5つ星のうち5の評価

Helpful, professional and reliable

The Cameron team made it so easy to find a flat in Uxbridge. I appreciate that I was able to do a video viewing. Mehdi was very helpful, professional and reliable throughout the process. Thank you for an extremely positive experience!

2022年8月30日
自発的なレビュー
5つ星のうち5の評価

Helpful and friendly estate agents for all needs

Cameroan helped me and my family move into the property smoothly with us moving from India - directly into the property. Post that their continued support and professionalism helped us with the great stay. Also in terms of regular comms plus periodic check in about tenancy and extension are commendable. I would defo recommend Cameron to my friends and colleagues. Special thanks to Esmeralda, Echolise - they are super stars on the ground supporting us.

2022年9月27日
自発的なレビュー
5つ星のうち5の評価

Key fob, and kitchen tap

Very helpful and my issues get resolved very quick. Recently I’ve been dealing with a charming ladie called echolise and she has been very helpful and very polite over the phone. And like I say I’ve had no issues since, very happy

2022年3月17日
自発的なレビュー
5つ星のうち5の評価

First Class

First class service when selling my mother in Law's bungalow, all staff were extremely helpful when querying issues associated with selling the property. Dealt with Clive who was very open and honest. Would recommend this estate agent.

2022年3月4日
自発的なレビュー
5つ星のうち5の評価

Amazing Experience with Cameron Estate Agents !

We have used Cameron Estate Agents to sell our property and are extremely pleased with the level of service. Clive has done a fantastic job and got us the price we wanted. It was a very smooth process with Clive and the team being very informative throughout and gave us a very quick turnaround. Would highly recommend to use their services!

2022年9月13日
自発的なレビュー
5つ星のうち5の評価

Great viewing experience with Ahmad

I intially requested one viewing but Ahmad took the time to show me multiple properties that met my requirements that I had not even considered myself. From the onset, Ahmad was very professional, welcoming, friendly and patient. He was helpful and really great at communicating relevant updates leading up to viewing day and on the day itself. He was also easy to speak to. He gave me useful advice after taking the time to understand my personal circumstances which I appreciated.

2022年9月17日
自発的なレビュー

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