Camplify レビュー 

13,317
•
TrustScore 5段階評価の4.5

4.3

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The web site worked perfectly, with good search and filter tools to help me find a camper that I needed. A large number of choices were available, from individuals to businesses. Prices were competitv... もっと見る

5つ星のうち5の評価

My first camplify van booking went very well. The van was as described and the owners were lovely. They were thoughtful about how the van was kitted out and thorough with the handover. Communication w... もっと見る

5つ星のうち5の評価

I had a great first time experience renting a campervan through Camplify! Everything went so smoothly with my like minded van owner . I will not hesitate to use Camplify again & have recommended to... もっと見る

5つ星のうち1の評価

Accidentally booked wrong dates and when requested refund got stung with a $25 fee. That alone annoyed me as it was a genuine error immediately cancelled (as the right month was twice the cost). Anywa... もっと見る

企業情報

  1. RV車レンタル代理店

当該企業による記述

Camplify is a leading peer-to-peer digital marketplace platform safely connecting RV owners to hirers. We proudly offer the widest variety of caravans, campervans and motorhomes available across Australia, New Zealand, UK and Spain. We're on a mission to become the world’s largest and most trusted caravan & campervan sharing community making ‘van life’ accessible to all.


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4.3

優良

TrustScore 5段階評価の4.5

1万件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 92%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(13,317)

過去12か月のレビュー数: 1,268件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Simple and easy process

Thus was a seamless and simple process to book a van.
Highly recommend for your next trip.

2026年8月18日
Camplify ロゴ

Camplify からの回答

Thank you so much for the recommendation, we're delighted the booking process was seamless for you! We hope your trip is a fantastic one. Thanks for choosing us!

5つ星のうち5の評価

Such a great concept

Camplify is a great site, easy to use and offers a variety of hires. Couldn't be happier.

2026年8月18日
Camplify ロゴ

Camplify からの回答

Thank you so much, we're thrilled to hear you couldn't be happier! It's great to know you're enjoying the range of options and ease of use. Thanks for the support!

5つ星のうち5の評価

Made a good amount of money

I hired my van through camplify for the last 2 years. I had a really good experience. The staff were always helpful with responses and answering my questions. They helped a lot when I initially started hiring my van.
I made a decent amount of money- and feel camplify take a very small amount compared to Goboony.
After 2 years I am selling my van so will no longer be using camplify but I would definitely recommend them. The van was booked out solid through the summer (if I chose to take all the bookings)
I once had to claim through the insurance process which was really easy. 10/10

2026年8月24日
自発的なレビュー
Camplify ロゴ

Camplify からの回答

Thank you so much for two fantastic years with us and for such a thoughtful review, it truly means a lot! We're delighted our team could support you along the way and that the insurance claims process was smooth when you needed it. Wishing you all the best with the sale of your van, and we'd love to have you back if you ever hire again in the future!

5つ星のうち5の評価

Availability to communicate

Excellent professionalisms

2026年8月9日
Camplify ロゴ

Camplify からの回答

Thank you so much for the kind words, we really appreciate it! We're glad the experience reflected the professionalism we aim for. Thanks for choosing us!

5つ星のうち5の評価

New to camplify

We are new to this booking website and process and it all went very smoothly with great communication from the person we are hiring a van from.

2026年8月9日
Camplify ロゴ

Camplify からの回答

Welcome aboard, we're so glad your first experience with us was a smooth one! Great communication really does make all the difference, and it's lovely to hear the owner set you up so well. Thanks for giving us a try, and we hope to see you again soon!

5つ星のうち5の評価

Great experience 😃

The van was spotless! A very friendly and kind owner - a good start to our birthday celebration of my younger son.

2026年8月15日
Camplify ロゴ

Camplify からの回答

That's wonderful to hear, thank you for sharing! A spotless van and a friendly owner sound like the perfect start to the celebrations. We hope your younger son had a very happy birthday!

5つ星のうち3の評価

Easy to use site and base hire rates…

Easy to use site and base hire rates are ok. However, when the service fee, booking fee and insurance added on it was nearly double ....

2026年8月16日
Camplify ロゴ

Camplify からの回答

Thank you for the feedback — we're glad you found the site easy to use, and we understand the added fees can come as a surprise if unexpected. These cover essential services like insurance and platform support, but we appreciate the concern about overall transparency in pricing. We've noted your comments for our team's awareness.

5つ星のうち5の評価

Australia

Australia, plain and simple

2026年8月9日
Camplify ロゴ

Camplify からの回答

Thank you for the feedback and for choosing us for your Australian adventure! We're glad we could help make it simple and straightforward. We hope you had a great trip.

5つ星のうち1の評価

Make sure you read the terms and…

Make sure you read the terms and conditions. I booked a campervan for the holiday weekend and then realised I couldn’t get a spot at the holiday park. I cancelled but due to the T&C’s I immediately lost 10% and the rest is left as credit. Being a first time user I asked if they’d consider giving me my money back, but they won’t budge. I understand I should have read the Terms more carefully but expected some kind of compromise.

2026年8月15日
Camplify ロゴ

Camplify からの回答

We're sorry to hear the cancellation policy didn't work out the way you'd hoped for your first booking with us. Thank you for the feedback, we appreciate it.

5つ星のうち5の評価

Very affordable holidays

Excellent range of vans at very resonable rates. We've used this service twice now and just booked again. The vans are not necessarily up to commercial standard but they are clean and tidy and the owners are generally happy to accommodate your needs and wishes. Would highly recommend.

2026年8月14日
Camplify ロゴ

Camplify からの回答

Thank you for being a loyal customer and for the great feedback — we're so pleased you've had consistently good experiences across your bookings! It's wonderful to hear our owners have been accommodating and that you'd recommend us to others. We look forward to hosting your next adventure too!

5つ星のうち5の評価

Trip away in Bertie

Hello
Very simple easy booking process.
Mark was brilliant and even had a welcome gift for us which was amazing. The motorhome is in wonderful condition and had everything you needed even games for the children.
Great comms throughout and was very helpful.
Excellent customer service and a wonderful holiday in Bertie !
HUGE THANK YOU TO MARK

2026年7月28日
Camplify ロゴ

Camplify からの回答

What a wonderful review — thank you for sharing! We're so glad Mark made your experience special with his hospitality and communication, and that Bertie provided everything you needed for a great family holiday. We'll be sure to pass along your thanks to Mark!

5つ星のうち1の評価

Mes y medio sin contestación...

Despues de una incidencia con un alquiler, el departamento de seguro lleva un mes y medio sin dar respuesta a la incidencia. Todo el mes de agosto sin poder alquilar mi furgoneta a causa de la avería ocasionada por el ultimo alquiler...
No contestan al correo(llevo ya 5correos enviados), ni al whatsapp...y cuando contactas por el chat, tampoco te solucionan nada.

Después de haber subido las cuotas: IVA, seguros, comisiones...el servicio es peor.

2026年7月9日
自発的なレビュー
Camplify ロゴ

Camplify からの回答

Lamentamos mucho el retraso con su reclamación de seguro y la dificultad para contactar con nuestro equipo — no es la experiencia que queremos para nuestros propietarios. Hemos señalado este caso a nuestro equipo de resoluciones, encargado de gestionar daños e incidencias, para ayudar a agilizarlo. Entendemos el impacto que esto ha tenido en su capacidad de alquilar su furgoneta y agradecemos su paciencia mientras se resuelve.

5つ星のうち5の評価

Easy to deal with and very…

Easy to deal with and very professional. Will use again.

2026年8月7日
Camplify ロゴ

Camplify からの回答

Thank you so much for the kind words — we're thrilled to hear you had such a smooth and professional experience! We'd love to have you back for another adventure soon

5つ星のうち4の評価
Camplify ロゴ

Camplify からの回答

Thank you for the lovely feedback — we're so glad the booking process was quick and easy for you! We hope you had a fantastic trip and look forward to helping you book your next adventure.

5つ星のうち1の評価

Be warned!! Camplify support fraudulent vehicle damage claims

Amazing campervan holiday in a bit of a rickety van. It had character..... lots of quirks and noises but it did the job. After an amazing week we got back to find that Camplify were supporting the campervan owner in putting in a fraudulent claim against us for a new gearbox!! A pure mechanical fault (and known common fault for a VW Transporter) that's got nothing to do with us. Absolute nonsense and 3 months later Camplify are still saying that the claim hasn't been resolved, putting a huge taint on a lovely holiday.

2026年5月30日
自発的なレビュー
Camplify ロゴ

Camplify からの回答

We're really sorry to hear your holiday memories have been overshadowed by this ongoing claim, especially after what sounded like a great trip. Claims involving mechanical faults are handled by our resolutions team, and we've flagged this one to ensure it's being looked into given the time it's taken. We appreciate your patience and want to see this resolved properly for you.

5つ星のうち4の評価

I think that the no replies from some…

I think that the no replies from some hirers is unacceptable.

2026年8月6日
Camplify ロゴ

Camplify からの回答

We're sorry to hear about your experience with unresponsive hirers — that falls well short of what we expect and we understand the frustration it's caused. We've escalated this to our escalations team so it can be looked into further. Thank you for bringing this to our attention, as it helps us hold our community to a higher standard.

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