The truck camper served us very well as a couple travelling across different campgrounds in the Rockies. Strong engine for hills and winds. Comfortable bed. Well made with solid wood cupboards. The... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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My security deposit was held for four weeks with no communication until I reached out and magically it was done the next day. The communicated amount from insurance via email did not match the invoice... もっと見る
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This was my third time renting the RV and we enjoy using Canadream RV. this time we rented with linen/utensil which was convenient and clean. only one thing I would like to address is the capacity of... もっと見る
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RV came fully equipped with the extras we asked for, kitchen kit, bedding kits, toaster, coffee maker. RV was clean and everything worked except the coffee maker and they said they would have replac... もっと見る
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企業情報
当該企業による記述
CanaDream is Canada's premier brand in RV Rentals and RV sales. Established in 1994 and with 7 locations across Canada (Vancouver, Calgary, Edmonton, Whitehorse, Toronto, Montreal and Halifax), we boast one of the largest and most modern fleet of RV Rental vehicles from compact 2 berth Campers to large 7 berth family size Class C Motorhomes. From small beginnings in the 1990s, CanaDream has grown into one of the largest RV rental and sales companies in Canada. The company’s leadership position has been achieved through a combination of investments in experienced and well-trained Crew members at all locations, proprietary technology and continual investment, upgrading and maintenance of its systems and RV fleet. In 2022, CanaDream became part of the thl (Tourism Holdings Limited) Group of companies. Our focus is to deliver the most exceptional experience for our Guests and Customers as they experience Canada at their own pace. CanaDream has the only certified "Winter Ready" RV (the Maxi Motorhome), designed to allow full use of the water facilities in temperatures as low as -30 degrees C. CanaDream offers a wide range of help and support to Guests planning and travelling on their RV Rental vacations - with over 40 pre-planned itineraries to chose from, free membership of the CanaDream Club and exclusive fuel savings ... just some of the benefits for CanaDream Guests. Through its RV rental and sales fleets, CanaDream provides Guests and Customers with the means to discover their own piece of Canada. While some would say CanaDream is an RV Rental Company, CanaDream prefers to say their product is Canada and the memories their Guests and Customers share with family and friends of their experience of Canada at their own pace in a CanaDream RV.
Experience Canada at your own pace!
当該企業による記述
- Create lifelong memories on the road with CanaDream
- We are fully committed to providing the WOW factor from our Guest service to our incredible RVs.
連絡先
7406 33 Street, T9E 1J8, Leduc, AB, カナダ
- 14032595447
Start Planning your Dream Road Trip
4.6
優良
105件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Was a nice unit and checking in and out…
Was a nice unit and checking in and out was easy. Would rent again.
2025年8月8日
CanaDream RV - Edmonton からの回答
Thank you for your review. We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.
Great new units, some small customer service hiccups
The truck was brand new (2025) and so was the camper (2024). Both were fantastic and had zero operating issues (other than the gray and black tanks reading much more full than they actually are). The website was easy to use, and check in/out was very straightforward.
My only two issues are 1) that there was a camp chair add-on selected that I didn’t want, and both the website and the staff person at check-in were unable to remove it from the booking. So I paid $16 for a chair I didn’t need or want.
The second was that they had forgotten to turn on the fridge before we picked up the unit so a bunch of our food that we came prepared with spoiled much easier/quicker then it should have.
At checkout I was charged an additional $130 for being 262km over the 1750km I purchased with the plan, which is fair, but I figured they could have at least taken $16 off the charge as I had given them 7 days to figure it out. We also had completely cleaned and drained the unit as a show of good faith even though I paid for the drop and go package. Oh well.
Overall the truck/camper itself was top quality and high performing.
2025年7月4日
CanaDream RV - Edmonton からの回答
Thank you for your review. We are sorry if there was any misunderstanding regarding the lawn chair. The note in your booking at pickup does say that you tried to remove it but goes on to say that if it was already in the unit its fine, you will take it. If this is not the case, please email guestservice@canadream.com and we will arrange to refund you for this. We are happy you enjoyed the truck and camper and hope we can welcome you back in the future. It was a pleasure having you as our Guests.
Tents are for suckers!
Everything from pickup to drop off was pretty darn painless. You'd think renting a giant driving apartment would be a pretty tricky process but it went well! And the RV was very well taken care of. I can't think of one thing that wasn't great
2025年7月13日
CanaDream RV - Edmonton からの回答
Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.
Nice staff and camper
Nice staff, nice and tidy camper. It will be great if they provide Diesel engine camper.
2025年7月4日
CanaDream RV - Edmonton からの回答
Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.
Vehicle in perfect condition
Vehicle in perfect condition
Clean. All things in working order
Live pick up smooth and staff members helpful friendly and professional with good tips based on current knowledge
2025年7月4日
CanaDream RV - Edmonton からの回答
Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.
Excellent service and very comfortable…
Excellent service and very comfortable for 8 people...
2025年7月1日
CanaDream RV - Edmonton からの回答
Thank you for your review. We are happy that you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.
The friendly and welcoming staff made…
The friendly and welcoming staff made using Canadream a breeze. Jasleen patiently answered all of our questions and addressed any concerns. The unit was clean and ready to go on time. Our responsibilities were clearly outlined and we felt confident in our ability to use all the features the Deluxe Van offered. We were so happy with everything we are going again next month!
2025年6月28日
CanaDream RV - Edmonton からの回答
Thank you for your review. We are happy you enjoyed your CanaDream experience and look forward to welcoming you back next month!. It was a pleasure having you as our Guests.
It was a very good experience
It was a very good experience - in a very good and clean vehicle.
2025年6月25日
CanaDream RV - Edmonton からの回答
Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.
First time renter from Canadream
As a first time renter from Canadream, I was very satisfied with their friendliness, knowledge and flexibility to accommodate our situation. I highly recommend this business if you considering an RV trip as it was a great experience for us.
2025年6月9日
CanaDream RV - Edmonton からの回答
Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.
Water tank was not fully filled and we…
Water tank was not fully filled and we had to drain it ourselves
2025年6月18日
CanaDream RV - Edmonton からの回答
Thank you for your review. We see you called us to ask how to fill your fresh water tank and we referred you to both our videos and Guest Guide for assistance. We hope you were able to figure this out and you had an enjoyable vacation. It was a pleasure having you as our Guests.
Alles sehr nette und kompetente…
Alles sehr nette und kompetente Mitarbeiter. Gutes und sauberes Fahrzeug verständlich erklärt und einfach in der Handhabung. Gerne wieder beim nächsten Canada Besuch.
Gruss Peter
2025年6月7日
CanaDream RV - Edmonton からの回答
Vielen Dank für Ihre Bewertung. Wir freuen uns, dass Ihnen Ihr Aufenthalt im CanaDream gefallen hat und hoffen, dass wir Sie in Zukunft wieder bei uns begrüßen dürfen. Es war uns eine Freude, Sie als unsere Gäste zu haben.
Wonderful and friendly service
2025年6月10日
CanaDream RV - Edmonton からの回答
Thank you for your review. We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.
No hassle drop and go
2025年6月10日
CanaDream RV - Edmonton からの回答
Thank you for your review. We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.
CanaDream RV - Edmonton からの回答
Thank you for your review. We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.
The reception team were most pleasant
The reception team were most pleasant, helpful and efficient both on pickup and return.
2025年6月1日
CanaDream RV - Edmonton からの回答
We are happy you enjoyed your interactions with our crew members and hope you also enjoyed experiencing Canada at your own pace! It was a pleasure having you as our Guests.
CanaDream RV - Edmonton からの回答
We are sorry that we were unable to provide you with the SVC you booked. Accidents and breakdowns occasionally mean that we need to provide a substitute vehicle and this happened in your case. The substitute vehicle was the closest match to your booked vehicle. We see you were offered and accepted compensation as a result of this change and hope you did enjoy your RV vacation. Thank you for being our Guests.
CanaDream RV - Edmonton からの回答
We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.
I was grateful for the 24 outreach…
I was grateful for the 24 outreach capability. The van was comfortable and easy to drive.
2025年6月4日
CanaDream RV - Edmonton からの回答
Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.
everything was clean
everything was clean , and the pick up was on time ,
also the drop off was really easy.
The Lady on the desk was very friendly and caring.
Thank you
2025年5月21日
CanaDream RV - Edmonton からの回答
Thank you for your review. It was a pleasure having you as our Guests.
Unit was clean and ready for me
Unit was clean and ready for me. The only downfall is that they have no parking on site to leave your vehicle, so you have rely on someone to take you there and pick you up. It is very expensive to have them deliver to you.
2025年5月22日
CanaDream RV - Edmonton からの回答
Thank you for your review. We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.
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