The truck camper served us very well as a couple travelling across different campgrounds in the Rockies. Strong engine for hills and winds. Comfortable bed. Well made with solid wood cupboards. The... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
My security deposit was held for four weeks with no communication until I reached out and magically it was done the next day. The communicated amount from insurance via email did not match the invoice... もっと見る
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This was my third time renting the RV and we enjoy using Canadream RV. this time we rented with linen/utensil which was convenient and clean. only one thing I would like to address is the capacity of... もっと見る
企業が回答しました
RV came fully equipped with the extras we asked for, kitchen kit, bedding kits, toaster, coffee maker. RV was clean and everything worked except the coffee maker and they said they would have replac... もっと見る
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企業情報
当該企業による記述
CanaDream is Canada's premier brand in RV Rentals and RV sales. Established in 1994 and with 7 locations across Canada (Vancouver, Calgary, Edmonton, Whitehorse, Toronto, Montreal and Halifax), we boast one of the largest and most modern fleet of RV Rental vehicles from compact 2 berth Campers to large 7 berth family size Class C Motorhomes. From small beginnings in the 1990s, CanaDream has grown into one of the largest RV rental and sales companies in Canada. The company’s leadership position has been achieved through a combination of investments in experienced and well-trained Crew members at all locations, proprietary technology and continual investment, upgrading and maintenance of its systems and RV fleet. In 2022, CanaDream became part of the thl (Tourism Holdings Limited) Group of companies. Our focus is to deliver the most exceptional experience for our Guests and Customers as they experience Canada at their own pace. CanaDream has the only certified "Winter Ready" RV (the Maxi Motorhome), designed to allow full use of the water facilities in temperatures as low as -30 degrees C. CanaDream offers a wide range of help and support to Guests planning and travelling on their RV Rental vacations - with over 40 pre-planned itineraries to chose from, free membership of the CanaDream Club and exclusive fuel savings ... just some of the benefits for CanaDream Guests. Through its RV rental and sales fleets, CanaDream provides Guests and Customers with the means to discover their own piece of Canada. While some would say CanaDream is an RV Rental Company, CanaDream prefers to say their product is Canada and the memories their Guests and Customers share with family and friends of their experience of Canada at their own pace in a CanaDream RV.
Experience Canada at your own pace!
当該企業による記述
- Create lifelong memories on the road with CanaDream
- We are fully committed to providing the WOW factor from our Guest service to our incredible RVs.
連絡先
7406 33 Street, T9E 1J8, Leduc, AB, カナダ
- 14032595447
Start Planning your Dream Road Trip
4.6
優良
105件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We had a very comfortable experience…
We had a very comfortable experience and pickup and drop off in Edmonton was seamless. No complaints
2026年9月19日
CanaDream RV - Edmonton からの回答
We are glad you enjoyed your experience with our smooth Edmonton service and had a comfortable journey.
CanaDream RV - Edmonton からの回答
Hallo,
Bedankt voor de mooie beoordeling! We zijn blij dat alles duidelijk werd uitgelegd en dat u tevreden was met het materiaal.
Poor customer service and communication.
My security deposit was held for four weeks with no communication until I reached out and magically it was done the next day. The communicated amount from insurance via email did not match the invoiced amount. Communication from insurance and the team in Leduc insinuated misuse was the cause of the rear bedroom window to blow out while I was driving on the highway, but was unable to provide any evidence of it. I was also told when I returned the unit, that someone from insurance would be calling me prior to partial refund of my security deposit to discuss, and that never happened. The unit should still be under manufacturer warranty and when I addressed this with insurance team it was disregarded and not addressed. Lastly when booking my RV we had called and spoke to a representative who informed us that if we went with the large model it would have a slide, this was not the case and we were rented a unit without a slide. I will definitely be going with the competition next time as I have Can dream ample opportunity to make things right and they refused. Rent at your own risk and watch out for clause 18 in the rental agreement as they absolutely flex it and charge you for items that were not your fault and most likely are getting it fixed for free through manufacturer warranty.
2026年10月1日
CanaDream RV - Edmonton からの回答
Thank you for sharing your feedback. We understand your frustration with the communication, security deposit process, and concerns surrounding the vehicle and rental experience. Your comments have been shared with our team for review. If you would like additional information or to discuss the details further, please contact our Guest Services team at guestservice@canadream.com.
Smooth sign in and sign out.
2026年9月16日
CanaDream RV - Edmonton からの回答
We are so glad to hear that your sign-in and sign-out process was seamless. We appreciate your positive feedback!
Great customer service
Great customer service. Clean and well-maintained RV, good experience.
2026年9月13日
CanaDream RV - Edmonton からの回答
We're so happy to hear that you had a good experience and that our team provided great customer service. We're also glad you found the RV clean and well-maintained!
Clean and Ready to go.
The truck and camper were clean and ready to go at pickup. We paid for an "off time" so we could get our vacation started as the afternoon pick up would waste a day of travel. Your staff was great.
2026年8月17日
CanaDream RV - Edmonton からの回答
Thank you for your fantastic 5-star review! We're thrilled to hear that your truck and camper were clean and ready for your adventure. We're especially glad that our staff could accommodate your "off-time" pickup, allowing you to start your vacation without delay.
VERY ORGANIZED STAFF.
2026年9月3日
CanaDream RV - Edmonton からの回答
Brian, thank you for the 4-star rating! We appreciate you choosing us!
CanaDream RV - Edmonton からの回答
We're so happy to hear you enjoyed the quality of our RVs and that our team provided you with excellent support. Thank you for your kind words!
what a wonderful experience renting a…
what a wonderful experience renting a RV from you guys. Everything was absolutely easy to do. Booking is made easy, staff are outstanding and helpful and friendly.I would never rent from anyone else. Thank you for all the help and support. If there is a problem with anything you can just call them and they will walk you through anything.
2026年8月6日
CanaDream RV - Edmonton からの回答
Thank you for your wonderful review! We are so pleased to hear that you had such a positive experience with us, from booking to the helpfulness of our staff. We appreciate your kind words and look forward to welcoming you back for your next adventure!
Great vacation
Great vacation, had a issue with the generator, however, the staff was great getting it resolved
2026年8月5日
CanaDream RV - Edmonton からの回答
We're so glad you enjoyed your vacation despite the generator issue. We appreciate you acknowledging our staff's quick resolution.
The truck camper was nice but…
The truck camper was nice but maintenance has to be improved. Several items were not properly inspected and repaired prior to release of the unit. It did not drastically affect my vacation but was an inconvenience initially.
2026年7月31日
CanaDream RV - Edmonton からの回答
We appreciate your feedback on the truck camper. We're concerned to hear about the maintenance issues and the inconvenience they caused. We are reviewing our inspection process to prevent this from happening again.
The staff was very helpful and the…
The staff was very helpful and the condition of everything was amazing. Highly recommend CanaDream
2026年7月21日
CanaDream RV - Edmonton からの回答
Thank you for your fantastic 5-star review! We're so happy to hear that our staff was helpful and that you found everything to be in amazing condition. We truly appreciate your high recommendation!
CanaDream RV - Edmonton からの回答
We are so thrilled to hear that our team was able to make your trip an unforgettable experience! Your kind words truly mean a lot to us.
Canadream 10 thumbs up!
We had a great experience from pick up to drop off. The staff were super friendly and helpful.
2026年7月6日
CanaDream RV - Edmonton からの回答
Thank you for your wonderful 5-star review! We are so pleased to hear that you had such a great experience with us, from start to finish. It's fantastic to know our team was friendly and helpful.
Booking was quite easy!
Booking was quite easy and the service and unit were great. Only thing I didn't like was having to call to make my final payment rather than it being accessible online.
2026年7月8日
CanaDream RV - Edmonton からの回答
We're glad to hear you found our booking process easy and enjoyed the service and unit. We appreciate your feedback regarding online payment options.
Excellent front desk service
Excellent front desk service, easy to navigate the entire experience.
2026年7月15日
CanaDream RV - Edmonton からの回答
We are delighted to hear that our front desk service was excellent and that your experience was easy to navigate. Thank you for your kind words!
Great Experience
Staff were great. Booking process was easy and we received the camper that we booked. Very good demo of the camper and operation. Camper was also very clean inside. Bed was exceptionally comfy when assembled inside. We sleep soundly. Great experience and would use CanaDream again.
2026年6月27日
CanaDream RV - Edmonton からの回答
Thank you for your fantastic review! We are delighted to hear that our staff, easy booking process, and thorough demo contributed to a great experience. We're especially pleased that you found the camper clean and the bed exceptionally comfortable, allowing you to sleep soundly. We look forward to welcoming you back!
Excellent experience
Excellent experience. Picked up RV and travelled west to Jasper, Lake Louise, Banff, Canmore, Yoho, Golden, Revelstoke, Peachland, Penticton and dropped RV off in Vancouver. Jasmine got us setup in Edmonton - Thank you Jasmine!
2026年7月9日
CanaDream RV - Edmonton からの回答
We're thrilled to hear you had such an excellent experience on your RV adventure through the stunning Canadian Rockies and beyond! It sounds like you had an incredible journey. We're delighted that our team could assist you.
Consistently Great Experience!
Very professional, clear communication, understanding our groups needs year over year! Units are always in top condition and the staff are focussed on ensuring a great experience is achieved!!
2026年7月14日
CanaDream RV - Edmonton からの回答
Thank you so much for this wonderful 5-star review! We are delighted to hear that our team's communication and understanding of your group's needs have consistently met your expectations year after year. It's fantastic to know that our units are always in top condition and that our staff are focused on ensuring a great experience for you. We truly appreciate your continued trust in us!
Hartelijk ontvangst van enthousiaste…
Hartelijk ontvangst van enthousiaste medewerkers :)
Prachtige camper!
Alles was goed geregeld, ik kom hier zeker weer een keer terug.
2026年5月29日
CanaDream RV - Edmonton からの回答
Hallo,
Bedankt voor de geweldige 5-sterrenbeoordeling! We zijn blij om te horen dat u hartelijk bent ontvangen door ons team, dat u van de camper heeft genoten en dat alles goed geregeld was. Bedankt dat u voor ons heeft gekozen, en we zijn blij te horen dat u zeker nog eens terugkomt.
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