The RV we had was wizard, and easy to drive. The how to guides were helpful and easy to understand and we soon got into the hang of hooking up at sites and keeping tabs on the content of the tanks. Wh... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The pick-up and drop-off of the RV went smooth. The user manual in mother tongue was very helpful. The equipment (kitchen kid) could have been more extensive. Returning the car was a bit chaotic du... もっと見る
The competent team at Canadream handled everything excellently, ensuring that the vehicle handover at the start and end of the trip went quickly and smoothly. The vehicle was perfectly equipped and re... もっと見る
企業が回答しました
The camper van was squeaky clean and in tip-top condition. Their customer service was also fantastic. The staff were very respectful and helpful at every step. I had a minor incident during the trip w... もっと見る
企業が回答しました
企業情報
当該企業による記述
CanaDream is Canada's premier brand in RV Rentals and RV sales. Established in 1994 and with 7 locations across Canada (Vancouver, Calgary, Edmonton, Whitehorse, Toronto, Montreal and Halifax), we boast one of the largest and most modern fleet of RV Rental vehicles from compact 2 berth Campers to large 7 berth family size Class C Motorhomes. From small beginnings in the 1990s, CanaDream has grown into one of the largest RV rental and sales companies in Canada. The company’s leadership position has been achieved through a combination of investments in experienced and well-trained Crew members at all locations, proprietary technology and continual investment, upgrading and maintenance of its systems and RV fleet. In 2022, CanaDream became part of the thl (Tourism Holdings Limited) Group of companies. Our focus is to deliver the most exceptional experience for our Guests and Customers as they experience Canada at their own pace. CanaDream has the only certified "Winter Ready" RV (the Maxi Motorhome), designed to allow full use of the water facilities in temperatures as low as -30 degrees C. CanaDream offers a wide range of help and support to Guests planning and travelling on their RV Rental vacations - with over 40 pre-planned itineraries to chose from, free membership of the CanaDream Club and exclusive fuel savings ... just some of the benefits for CanaDream Guests. Through its RV rental and sales fleets, CanaDream provides Guests and Customers with the means to discover their own piece of Canada. While some would say CanaDream is an RV Rental Company, CanaDream prefers to say their product is Canada and the memories their Guests and Customers share with family and friends of their experience of Canada at their own pace in a CanaDream RV.
Experience Canada at your own pace!
当該企業による記述

- Create lifelong memories on the road with CanaDream
- We are fully committed to providing the WOW factor from our Guest service to our incredible RVs.
連絡先
92 Street 8223, V4G 0A4, Delta, British Columbia, カナダ
- 1-403-259-5447
Start Planning your Dream Road Trip
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この企業のTrustpilot 利用方法
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We had a fantastic time with our RV
We had a fantastic time with our CanaDream RV (SCV). Both the pick-up and the drop-off were simple, smooth, and completed very quickly.
The RV itself was perfect for the two of us and offered more than enough space—not only in terms of storage, but also for moving around comfortably, especially with the slide-out extended. The bed was very comfortable, and we slept well throughout the trip.
During our three-week journey (Vancouver, Vancouver Island, Whistler, Wells Gray, Jasper, Banff, Calgary, Revelstoke, and back to Vancouver), we didn't experience any issues at all, so we never had to use the roadside assistance service.
There are just a few small things that would have made our CanaDream experience absolutely perfect:
1. We rented the lawn chairs as an extra. It would be very convenient if a small camping table were included with the chairs, so there would be somewhere to put food, drinks, card games, etc.
2. We also rented the coffee maker, but unfortunately the supply of coffee filters only lasted for a few days (even though we only made coffee in the mornings). It's easy enough to buy coffee filters at a supermarket, but since they are only sold in packs of 100, we had to throw the remaining filters away at the end of our trip because we had no use for them back home. It would be great if the number of coffee filters provided at least matched the number of days the RV is rented.
3. The broom in our RV was already quite worn out. Sometimes it shed more bristles while sweeping than it actually picked up dirt.
These were only minor issues, though. Overall, we were extremely satisfied with our experience and would happily recommend CanaDream to anyone planning an RV trip through Canada.

CanaDream RV - Vancouver からの回答
Everything worked perfectly!
Everything worked perfectly. The car was new, the „camptop“ an old one.
The crew was very friendly.

CanaDream RV - Vancouver からの回答
Perfect holiday
Everything was nicely organized. The team was very flexible and we got our RV early before the scheduled pickup time. RV was very clean and almost brand new. Features of the RV were explained very well by the CanaDream-team.
All in all a very pleasent experience.

CanaDream RV - Vancouver からの回答
Alles Super
Wir hatten vom 9. - 20. Juli 2026 einen Camper von CanaDream und waren äusserst zufrieden. Die Qualität und die Sauberkeit des RVs waren spitzenklasse. Wir fuhren damit von Calgary über Banff, Jasper nach Peachland und haben den RV dann in Vancouver abgegeben. Erwähnen möchte ich ebenfalls die Freundlichkeit des Personals, besonders in Vancouver (Tony und ihr Team). Wir werden sicher bald wieder einen RV bei CanaDream buchen.

CanaDream RV - Vancouver からの回答
Issues for Canadream to improve on.
1. The Vancouver pickup in Delta is too far from public transport and it is not straight forward to get to and from the airport to Delta.
2. The loyalty discount card was not valid, and we had to pay the full amount for petrol everywhere.
3. The van did not come with blackout curtains for the rear windows, so anyone could see in if the interior lights were on. OK if the lights are off, but changing clothes in the van, well, there is no privacy unless the van was backed up against a wall or hedge or the like.
4. Not being able to use the awning was a real let down as in some areas it was really hot and the van really heated up to the point where the AC unit did not cool the van down sufficiently.
5. In the places that it was cold, the heater didn't work. At best it blew cool air.

CanaDream RV - Vancouver からの回答
Everything was fine.
All the service staff were very friendly. The handover and return went smoothly. The RV was in good, clean condition upon pickup. Any defects were conscientiously documented. We would rent an RV from Canadream again anytime. Many thanks for the wonderful and positive experience with Canadream.

CanaDream RV - Vancouver からの回答
Hired a 31 foot RV with a king sized…
Hired a 31 foot RV with a king sized rear bed only supplied with double sized bedding. Also could not use the on board shower due to leaking across the habitation floor in front of the kitchen. Several other minor issues not expected with a RV that only had 6000 miles on the clock. Canadream response, buy extra bedding and claim back! Didn’t report shower leak until our return along with other minor issues, as we wanted to enjoy our trip shore and minor issues fell on deaf ears, our experience with Canadream was disappointing to say the least.

CanaDream RV - Vancouver からの回答
Our 12th rental throughout the world
Good, clean, modern, full of amenities vehicle, but I would have even had paid extra insurance for the ability to be able to use the included but disabled awning. Also would have been better to have included a folding table to go with rented chairs and a small bbq to cook outside.

CanaDream RV - Vancouver からの回答
Fantastic experience
Fantastic experience! Punctuality, cleanliness, and ease of booking and use. Recommended.

CanaDream RV - Vancouver からの回答
Confortable camper and excellent…
Confortable camper and excellent service from houtsoort during pick-up and arrival: comfort for three weeks Vancouver Island

CanaDream RV - Vancouver からの回答
Everything was great
Everything was great. The handover was very smooth. The mattresses were not great I did suggest they should replace more regularly. The kitchen kit is great but you could provide more kitchen equipment like proper washing up liquid and an antibacterial cleaning spray. We bought it to leave for the next guests but doubt it was passed on. But it was immaculate and we had the best time ever

CanaDream RV - Vancouver からの回答

CanaDream RV - Vancouver からの回答
Pickup and drop-off fees need to go.
As a repeat customer I would like to say that I loved almost everything about the rental experience. The website is easy to navigate, the staff at pickup/drop-off were wonderful, the RV unit was new and fantastic. But why am I charged extra fees for pickup and drop off? How can the “free” times be completely reserved? It’s a complete money grab and absolutely ridiculous that I have to pay to pickup and drop-off the thing I’m already paying to rent.

CanaDream RV - Vancouver からの回答
See above
The communication with the company was good. The RV operated satisfactorily.
Good on the road support.
Not enough Flexibility around drop off time.
Did not agree with having to pay for hand-over demonstration. Should be mandatory and included.
Agent didn’t want talk about Engine? Oil. Water
Agent didn’t know solar generation capacity.
Didn’t point out fire extinguisher.
Didn’t point out circuit breakers.
Didn’t know Black/Grey water capacity?
Didn’t know Gas capacity?
We don’t agree with having to Pay for generator. We pay for the petrol that runs it.
Shouldn’t have to pay for blocks and chairs.
Should just take any damage/loss out of the bond we pay.

CanaDream RV - Vancouver からの回答
Everything works as it should
Everything works as it should, and pick up and drop off were seamless and we'll organized.
However the unit we were given was not what we needed or ordered. The upgrade given was not what we needed! We needed a walk-around bed for me because of mobility limitations for my unit were given was really difficult for me to to crawl into from the end of the bed. There were no only 2 of us so we didn't need your upgrade for sleeping for 6.

CanaDream RV - Vancouver からの回答
Zuverlässig
Zuverlässig, termin- und Vertragstreu. Unkomplizierte Abwicklung. Im Befarfsfall schnell erreichbar bei zügiger Reaktion.
Personal kompetent und hilfsbereit.

CanaDream RV - Vancouver からの回答
Excellent overall service
Booking process easy, collection and drop off really simple and great service.

CanaDream RV - Vancouver からの回答
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