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Canopy レビュヌ 2,942

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TrustScore 5段階評䟡の4

4.1

家財保険代理店
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5぀星のうち5の評䟡

My partner and I have gone through such a difficult time dealing with guarantors, estate agents, the lot of it. But thanks to LEAH we have successfully had all of our references go through. She was an... もっず芋る

䌁業が回答したした

5぀星のうち2の評䟡

soo many integrations, does not link into your bank account well unless its uk based it seems, alot of the application seems to have bug like you would input the data save it then it would revert back... もっず芋る

5぀星のうち5の評䟡

This is my first time to do everything online with rental application process. Staff Edward is my lifesaver! He's very professional, knows his stuff, very knowledgeable in his field, very understandin... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Leah was absolutely fantastic in helping with my daughter’s checks before moving into her new apartment. Nothing was too much trouble and she dealt with it efficiently and professionally.

䌁業が回答したした

䌁業情報

  1. 家財保険代理店
  2. 信甚調査機関

圓該䌁業による蚘述

We’re on a mission to revolutionise renting and help people grow, both financially and towards a better life. That means making things faster, easier and fairer for everyone – renters, agents and landlords alike.

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4.1

ほが満足

TrustScore 5段階評䟡の4

2942件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

phone for help


i struggled with some aspects of the site so phoned the helpline, the lady was amazing, helpful, polite,

2026幎2月10日
自発的なレビュヌ
Canopy ロゎ

Canopy からの回答

Hi Maxine! Glad to hear our team could help you out. Thank you for leaving a review!

5぀星のうち3の評䟡

Some parts easy, some not so easy

It wasn't easy to show my income as I'm self-employed and it's different every month although I always receive a certain amount a month which adequately pays for my needs. In addition I have six bank accounts with the NatWest four of which show my savings ... one account shows savings of more than £20,000 which I couldn't share with Canopy or if I could it wasn't easy to see that I could.

2026幎2月9日
自発的なレビュヌ
5぀星のうち1の評䟡

I couldn't change a missed rental


I couldn't change a missed rental payment after the 14 day window.

I logged into the system and reconnected my bank account, but when I tried to link the payment the system told me:

"Not quite
Uh oh! Too late to resolve this months missing rent. Please reach out to support for assistance in resolving this issue."

I contacted contact customer care to assist. They got back to me 2 days later I was told there was nothing they could do.

I phoned customer care and was told the same thing by two agents - they couldn't do anything.

What is the point of asking me to contact customer care; I wasted 20 minutes speaking to people that couldn't help me?
What is the point if I can't correct an error?
So this goes on my credit score, I can't correct it, even though the payment was made?

Seriously frustrated.

2026幎2月2日
自発的なレビュヌ
5぀星のうち5の評䟡

Good process with excellent customer service (Erin)

It's a very good system and relatively easy to use. The customer service is excellent. I spoke with Erin and she was very helpful. If you are self-employed (like me), I highly recommend that you get an accountants letter to support the SA302. This will save you time. All in all, a good service.

2026幎1月28日
自発的なレビュヌ
Canopy ロゎ

Canopy からの回答

Hi Alan! This is amazing to hear, Erin will be delighted to read this. Thank you for the review!

5぀星のうち1の評䟡

Utterly humiliating.

Utterly humiliating.

Why can't I see the rent seekers' bank statements? Or their tax returns?

What if they are about to default on their mortgage? What if HMRC are about to confiscate their assets?

Perhaps, so we can all pretend that I am not aware of how thoroughly I am being shafted.

Or maybe, so we can all pretend like I am the one likely to inflict financial hardship in this relationship.

2026幎1月24日
自発的なレビュヌ
5぀星のうち5の評䟡

Edward was friendly

Edward was friendly, effective and efficient. He turned what I was dreading to be a lengthy painful process to fix an issue with my account into a pleasant and short phone call. Brilliant customer service!

2026幎1月22日
自発的なレビュヌ
Canopy ロゎ

Canopy からの回答

Hi Benjamin! Amazing to hear you had a pleasant phone call with Edward. Thank you for the review!

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