They have serious financial probelms
Save yourself the grief, go straight to a dealer, this company has some serious financial problems.
Ive been a customer for years and have brought several company and personal vehicles through CarConnect all without issue - but that has changed significantly.
CarConnect is holding our money and not passing it onto the dealership.
The dealership will not process our order for our car as CarConnect is on stop credit with them.
The CarConnect team cannot provide any information at all about what is going on other than "we will look into it".
Calls are not being returned, and they are actively making every attempt to avoid me.
The General Manager and CEO are taking absolutely no responsibility at all which is the most concerning as this demonstrates a known problem at senior levels in the business.
It seems on face value that they are in serious financial trouble and are not sure how to fix it.
I am making repayments on a car that I don't have, don't know when I'm going to receive, and can't get any answers on.







