Card Saver レビュー 

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2025年7月24日

Thank you for your wonderful feedback! We’re delighted to hear that Paul was quick to respond and provided clear, easy-to-follow instructions to resolve your issue. We appreciate your kind words and are always here to help.

Card Saver からの回答

2025年7月18日

Thank you so much for your kind feedback! We're really pleased to hear that Paul was excellent, as always. We'll be sure to pass this along to him—he'll really appreciate it. If there's anything more we can do to support you, just let us know!

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2025年7月11日

Thank you for your kind feedback! We're glad to hear that your call was handled professionally and that your issue was resolved swiftly. Providing efficient and courteous service is very important to us, and it’s great to know we met your expectations. If you need anything else, don’t hesitate to get in touch.

Card Saver からの回答

2025年7月11日

Thank you so much for your fantastic feedback! We're thrilled to hear that Paul was able to support you so thoroughly and clearly. It's great to know he explained the new authenticator system in a way that made sense and stayed with you every step of the way to ensure everything was up and running smoothly.

We’re proud to have him on the team, and your kind words about his exceptional customer service skills mean a lot. We’ll be sure to pass on your praise to Paul. So glad to hear everything is sorted now—if you need anything else, we’re always here to help!

Card Saver からの回答

2025年7月10日

Thank you so much for your kind words! We’re glad to hear that you find us helpful and understanding. It’s always our goal to provide the best support possible. If you ever need anything else, don’t hesitate to reach out!

Card Saver からの回答

2025年7月7日

Thank you for your feedback! Glad we could respond quickly and guide you through the reset process. Happy to hear everything is working well now—don’t hesitate to reach out if you need any more help!

Card Saver からの回答

2025年7月7日

Thank you so much for your kind words! We’re thrilled to hear that Paul provided excellent support and guidance throughout your transition. It’s wonderful to know he made the process easier and that you felt well cared for. We’ll be sure to pass on your compliments to Paul—he truly is a great asset to our team. Thanks again for your feedback!

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2025年7月7日

Thank you so much for your great feedback! We’re happy to hear you found our service quick and sufficient. Your recommendation means a lot to us!

Card Saver からの回答

2025年7月7日

Thank you for your wonderful feedback! We’re delighted to hear you were very pleased with our professional and quick service. We appreciate your trust and look forward to assisting you again!

Card Saver からの回答

2025年7月7日

Thank you so much for your kind words! We’re glad you found the service fantastic, helpful, and understanding. We appreciate your support!

Card Saver からの回答

2025年6月30日

Thank you so much for your positive feedback! We’re glad to hear that everything is going well so far. If you have any questions or need assistance as the process continues, please don’t hesitate to reach out. We’re here to help!

Card Saver からの回答

2025年6月27日

Thank you so much for your kind feedback! We're really pleased to hear that Paul was able to respond promptly and fully understand your issue. Providing clear and efficient support is exactly what we aim for, and it's great to know we delivered that for you. If you need anything else, we're always here to help!

Card Saver からの回答

2025年6月26日

Thank you for your feedback! We’re glad to hear you were happy with the service. If there’s ever anything more we can do to support you, just let us know — we’re always here to help!

Card Saver からの回答

2025年6月26日

Thank you so much for your kind words and for taking the time to leave this wonderful review!

We’re delighted to hear that Paul was able to assist you so thoroughly — he’s a valued member of our team, and we’ll be sure to pass on your appreciation. Providing helpful, patient, and knowledgeable support is exactly what we aim for, so it’s great to know your experience reflected that.

If you ever need anything else, please don’t hesitate to get in touch. We truly appreciate your support!

Card Saver からの回答

2025年6月19日

Thank you so much for your fantastic review! We're thrilled to hear that you've found the facility easily accessible and our service consistently brilliant over the past six months.

A special thank you for highlighting Jamie—he’ll be delighted to know his efforts have made a real difference. We’re proud to have him on the team and will be sure to pass on your kind words.

We truly appreciate your support and look forward to continuing to provide you with excellent service!

Card Saver からの回答

2025年6月12日

Thank you so much for your kind words! We’re thrilled to hear you’ve had a great experience with our customer service team. We're always happy to help and here whenever you need us.

Card Saver からの回答

2025年6月4日

We're sorry to hear about your experience and take your concerns very seriously. We would never intentionally cause distress to any of our customers, and we’re committed to handling disputes fairly and in line with all relevant regulations.

While we can’t discuss specific legal matters publicly, we strongly encourage you to contact us directly so we can better understand your situation and hopefully resolve it amicably. Our goal is always to find a constructive solution wherever possible.

You can reach our customer support team at 03442938850 or reply to this message with your preferred contact information, and we will be happy to assist further.

Kind regards,
The Card Saver Team

Card Saver からの回答

2025年6月4日

We're genuinely sorry to hear about your experience and fully understand how frustrating this must have been for you. At Card Saver, we aim to deliver transparent and reliable service, and it's clear from your comments that we have fallen short of your expectations.

We take allegations of mis-selling and incorrect billing very seriously. While we cannot discuss account-specific matters in a public forum, we would like the opportunity to review your case in detail and see how we can address the concerns you’ve raised. We also want to ensure that any communication from third parties on our behalf is appropriate and fair.

Please contact our customer support team directly at 0344 293 8850, quoting your business name and any relevant references, so we can investigate this thoroughly and work toward a resolution. Our goal is to treat all customer feedback as a chance to improve and make things right wherever possible.

Kind regards,
The Card Saver Team

Card Saver からの回答

2025年5月20日

Thank you for your kind words! We're glad to hear that you've found us helpful with your queries. If there's ever anything else you need, we're always here to assist.

Card Saver からの回答

2025年6月4日

Thank you for your feedback, and we’re genuinely sorry to hear about the issues you've experienced with your terminals and the delays in receiving support. We understand how frustrating and disruptive this must have been for your business, and we appreciate you taking the time to share your concerns.

Please accept our apologies if the replacement equipment did not meet expectations or resolve the problem. While technical explanations like overheating can be accurate in some cases, we completely understand that repeated issues across both devices are unacceptable—and it’s clear you’ve not received the service or reliability you rightly expect.

We’d like the opportunity to put this right. If you haven’t already done so, please contact us directly on 0344 293 8850 with your business name and account reference so we can escalate your case and explore the most suitable resolution.

Thank you again for bringing this to our attention. We are committed to resolving this for you.

Kind regards,
The Card Saver Team