Cards2Cash レビュー 

274
•
TrustScore 5段階評価の4

3.9

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レビュアーのコメントを見てみましょう

5つ星のうち4の評価

1st time using cards2cash as my normal cardyard site didn't have any gifts cards I needed. Well I've brought a £50 amazon gift card only for it to already been redeemed by another account. Still... もっと見る

企業が回答しました

5つ星のうち5の評価

RESOLVED WITHIN 24 HOURS! Therefore rating adjusted. I signed up after watching on Dragon's Den. I purchased my first gift card - a £1000 IKEA gift card for a purchase I need to make. I then... もっと見る

企業が回答しました

5つ星のうち5の評価

I have bought many cards from cards to cash without any issue however recently I had an issue that I reported to customer services . Although the issue arose after the 14-day guarantee period they loo... もっと見る

企業が回答しました

5つ星のうち1の評価

This company is a scam. do not believe the dragons den BS. I bought an apple gift card and it was used. Do not trust them, Believe the reviews. everything is documented and they will be reported t... もっと見る

企業が回答しました

企業情報

  1. オンライン市場

当該企業による記述

Cards2Cash is the easy way to buy and sell unwanted gift cards without any fuss. Want to save money with genuine discounts? Or have a gift card you’d rather turn into cash? We make it quick, clear and reliable. Whatever you’re after - saving or earning - we’re here to help. Head over to our website for an instant quote in seconds.


連絡先

3.9

ほぼ満足

TrustScore 5段階評価の4

274件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 87%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.9

すべてのレビュー

(274)

過去12か月のレビュー数: 63件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Reliable

Reliable. I'd recommend everytime

2025年6月3日
Cards2Cash ロゴ

Cards2Cash からの回答

Hi Vincent,

Thank you for the 5 Stars! We appreciate your recommendation.

Kind regards,
The Cards2Cash Team

5つ星のうち5の評価

Being in touch with someone at all…

Being in touch with someone at all times excellent service thanks to you all Mr crane

2025年6月2日
Cards2Cash ロゴ

Cards2Cash からの回答

Hi Mr Crane,

Thank you the 5 Star review.
We are glad you are happy with our service and hope we can assist you again in the future.

Kind regards,
The Cards2Cash Team

5つ星のうち5の評価

It was easy and every detail of the…

It was easy and every detail of the transaction was spelt out well

2025年6月2日
Cards2Cash ロゴ

Cards2Cash からの回答

Hi Bibiana,

Thank you for the 5 stars! We are happy that you found the website easy to follow and hope that you consider using us again in the future.

Kind regards,
The Cards2Cash Team

5つ星のうち5の評価

Easy to follow website

Easy to follow website, everything they said was easy to follow and updated on the progress at each stage,will definitely use again

2025年6月2日
Cards2Cash ロゴ

Cards2Cash からの回答

Hi John,

Thank you for the great review.
Our team are always happy to help, should you require it.

Kind regards,
The Cards2Cash Team

5つ星のうち5の評価

Thanks sold a unwanted gift for someone…

Thanks sold a unwanted gift for someone on here.

2025年6月1日
Cards2Cash ロゴ

Cards2Cash からの回答

Hi Alwyn,

Thank you for the great review! We really appreciate your custom and hope that you will consider us again for buying and selling gift cards!

Kind regards,
The Cards2Cash Team!

5つ星のうち5の評価

Great customer service

Great customer service, when things don't go to plan as a buyer and your purchase is compromised, you can rest assured that the 14 day guarantee will protect you. I have had two separate rare occasions where the balance on the gift card as been spent by a third party and I have been reimbursed in full. Highly recommended!

2025年5月27日
自発的なレビュー
Cards2Cash ロゴ

Cards2Cash からの回答

Hi David,

Thanks for the 5 Star review!
Our team are always on hand and happy to help. We hope you consider using us again in the future.

Kind regards,
The Cards2Cash Team!

5つ星のうち1の評価

1 star is too generous

I purchased a £250 Amazon gift card from Cards2Cash, only to find out it was locked and unusable. When I reached out for a refund, I was told an "investigation" would be launched. Six days later, the seller finally unlocked the card, long after I had already placed my Amazon order. So at that point, I no longer needed the card.

Rather than accepting responsibility for listing a non-functioning card, Cards2Cash refused to issue a refund. Instead, they offered a so-called "goodwill gesture" of allowing me to relist the card on their website meaning I'd have to wait for a potential sale to maybe get my money back.

Customer service was unhelpful and dismissive. No apology, no accountability, just a shrug and a slow process that puts all the risk on the buyer, despite the fact they don't actually pay the seller for 2 weeks.

Also this is not even the first time I had an issue with a gift card on their site. Luckily I noticed this within the first 14 days and at that time I was issued a refund, so I continued to use the site.

Cards2cash will not investigate any issue reported after 14 days. This timeframe is extremely short considering the they do not vet the gift card/sellers thoroughly. They continuously list used or invalid cards as posted by other reviewrs and on reddit. The seller can use the balance of the gift card anytime and after 14 days you have no recourse. Even within 14 days you are at the mercy of cards2cash if they are willing to give you a refund or a replacement. This is also insulting considering they give themselves 3 weeks to investigate any issue. In comparison cardyard gives buyers 42 days to report an issue.

Be warned: If the card you buy doesn’t work, they can keep your money for 3 weeks, drag out their investigation, and still avoid giving you a refund stating 'We have followed our processes very closely in this situation.'

This entire experience was deeply frustrating and unprofessional. I won't be using Cards2Cash again and I suggest others think twice before trusting them with their money.

As you can see from their reply, they have confirmed these are their terms and conditions. The card was unlocked and usable 6 days later, not an instant delivery which is also in their terms and conditions.

They also flagged my review to trustpilot to be taken down, despite this being a genuine experience which they are aware of and I have all evidence of same. Luckily trustpilot confirmed this and they reposted the review.

2025年5月18日
Cards2Cash ロゴ

Cards2Cash からの回答

Hello,

Thank you for your review. We understand your frustration, however, we followed the processes detailed in our terms and conditions throughout, including conducting a full investigation and confirming the card was unlocked and usable.

If you have any further questions, please contact us directly on help@cards2cash.co.uk.

Kind Regards,
The Cards2Cash Team

5つ星のうち5の評価

My five stars go to Conner (customer…

My five stars go to Conner (customer service), who listened, understood, and resolved an issue I had with two cards.

2025年5月2日
Cards2Cash ロゴ

Cards2Cash からの回答

Hi Harry,

Thank you so much for the 5 Stars! We are pleased that Conner was able to resolve the issue for you and we will make sure we provide him with this feedback.
Kind regards,
The Cards2Cash Team!

5つ星のうち4の評価

Overall a good site which does what it says

The website is a tad tricky to navigate and use, really needs a bit of a revamp but in terms of being able to reliably get vouchers at reduced cost you cannot go wrong here. Customer support is good and the process to pay by bank transfer and save even more is great too. I have both bought and sold using the site - when I sold it took a while but eventually went and payment was quick. For buying I love how you can buy Amazon vouchers and use them straight away, money off for very little effort.

2025年5月2日
Cards2Cash ロゴ

Cards2Cash からの回答

Hi Steve,

Thanks for the great review! We are pleased that we can help you save and earn money and thank you for using our site. Our customer service team are always happy to help!
Kind regards,
The Cards2Cash Team

5つ星のうち5の評価

What a great service

What a great service! I had no idea it existing until I found them online. I listed a gift card I knew I'd never use and very quickly afterwards I was offered a decent price for it. The money was paid within a fortnight.
Fabulous, thank you, will use again!

2025年5月1日
Cards2Cash ロゴ

Cards2Cash からの回答

Thanks for the great review Susie!
We are pleased that you are with the service and look forward to helping you again!

Kind regards,
The Cards2Cash Team

5つ星のうち5の評価

Ordered a £1000 gift card for £890 and…

Ordered a £1000 gift card for £890 and it was in my emails in seconds. I was abit sceptical but took the risk and it paid off. No complaints from me! Gift card has been redeemed for an item I was going to pay full price for! Thanks.

2025年4月24日
自発的なレビュー
Cards2Cash ロゴ

Cards2Cash からの回答

Hi Zac,

Thank you for the 5 Stars! We are so pleased that you are happy with the result from using our site, and hope to be able to help you again in the future!

Kind regards,
The Cards2Cash Team!

5つ星のうち5の評価

Excellent Experience with C2C

I've had a consistently excellent customer services experience with Carfd2Cash. You can make significant savings using gift cards for purchases. C2C offer the best rates (to my knowledge), but you have to be quick to get the cards when they are advertised (via email).

It would be helpful if you could determine the card expiries, however it's quite rare to have short dated cards.

2025年4月3日
Cards2Cash ロゴ

Cards2Cash からの回答

Hi Mark,

Thank you so much for the great review!
We value all feedback and will look into finding a way to ensure the expiry date is available where possible.

Kind regards,
The Cards2Cash Team.

5つ星のうち1の評価

All the eGift rewards I earned (from…

All the eGift rewards I earned (from Surveys) and routed though your website for clearance and payment, was not paid me. You sited that my ID was fraud. An ID I am presently using to earn from other sites.
I felt robbed. My rewards are my rewards and I should be given my rewards.
This is fraudulent on your part.
I'm saddened by this your action.

Fradis

2025年4月1日
Cards2Cash ロゴ

Cards2Cash からの回答

Hi Fradis,
If you have any questions regarding your account status and payments, please contact our customer service team so we can assist you further. You can email us on help@cards2cash.co.uk.
Kind Regards,
The Cards2Cash Team

5つ星のうち5の評価

I had an amazing experience…

I had an amazing experience Cars2Cash.The process of buying and selling gift cards was seamless and super easy. The website is user-friendly, and the customer service team is incredibly responsive and helpful. I was able to get great value for my gift cards, and the transaction was completed quickly without any issues. I really appreciate how secure and reliable the service is. I’ll definitely be using them again in the future and highly recommend Cards2Cash to anyone looking to buy or sell gift cards!

2025年4月1日
Cards2Cash ロゴ

Cards2Cash からの回答

Hi Sripathi!

Thank you so much for the great review! We are always happy to help our customers however we can and are very pleased that you are happy with our service.

Kind Regards,
The Cards2Cash Team

5つ星のうち5の評価

Hassle free and friendly service

Hassle free to be honest, soon as quarantine past about 2 weeks the funds was in my account straight away!
I will be using the service again in the future for any unwanted vouchers

Customer service was fast and friendly too !

2025年3月28日
自発的なレビュー
Cards2Cash ロゴ

Cards2Cash からの回答

Hi Kurtis,

Thanks for the great review! We look forward to helping you again in the future!

Kind regards,
The Cards2Cash Team!

5つ星のうち1の評価

Blackmailing customers company AVOID AVOID

A lie that I requested closure of account, they closed account as I left a review on TrustPilot. Now they are blackmailing me to remove the review before they will think about reopening my account. This is a reply from them. Thank you for your message.

As per our company policy, we reserve the right to disable accounts for any reason. In this case, we ask that the reviews from your account be removed before we proceed with reactivating your account.

Please let us know how you’d like to proceed.

Kind Regards,
Cards2Cash Customer Services

2025年3月22日
自発的なレビュー
Cards2Cash ロゴ

Cards2Cash からの回答

Hi Komal,

We’re sorry to hear that you feel this way. To clarify, your account was deactivated based on our company policies, not as a result of a review. As stated in our terms of service, we reserve the right to disable accounts at our discretion.

We aim to maintain a fair and transparent platform for all customers, and in cases where a customer expresses dissatisfaction and states they no longer wish to use our services, we respect that decision. This includes leaving a public review advising other customers not to use our platform.

If you’d like to discuss this further, please feel free to contact our support team directly.

Kind Regards,
The Cards2Cash Team

5つ星のうち5の評価
Cards2Cash ロゴ

Cards2Cash からの回答

Hi Imomoh,

Thank you for the 5 Stars! If there's anything else we can help you with, please do not hesitate to contact us.

Kind regards,
The Cards2Cash Team!

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