1st time using cards2cash as my normal cardyard site didn't have any gifts cards I needed. Well I've brought a £50 amazon gift card only for it to already been redeemed by another account. Still... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
1st time using cards2cash as my normal cardyard site didn't have any gifts cards I needed. Well I've brought a £50 amazon gift card only for it to already been redeemed by another account. Still... もっと見る
企業が回答しました
RESOLVED WITHIN 24 HOURS! Therefore rating adjusted. I signed up after watching on Dragon's Den. I purchased my first gift card - a £1000 IKEA gift card for a purchase I need to make. I then... もっと見る
企業が回答しました
I have bought many cards from cards to cash without any issue however recently I had an issue that I reported to customer services . Although the issue arose after the 14-day guarantee period they loo... もっと見る
企業が回答しました
This company is a scam. do not believe the dragons den BS. I bought an apple gift card and it was used. Do not trust them, Believe the reviews. everything is documented and they will be reported t... もっと見る
企業が回答しました
Cards2Cash is the easy way to buy and sell unwanted gift cards without any fuss. Want to save money with genuine discounts? Or have a gift card you’d rather turn into cash? We make it quick, clear and reliable. Whatever you’re after - saving or earning - we’re here to help. Head over to our website for an instant quote in seconds.
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 87%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Being in touch with someone at all times excellent service thanks to you all Mr crane

Cards2Cash からの回答
It was easy and every detail of the transaction was spelt out well

Cards2Cash からの回答
Easy to follow website, everything they said was easy to follow and updated on the progress at each stage,will definitely use again

Cards2Cash からの回答

Cards2Cash からの回答
Great customer service, when things don't go to plan as a buyer and your purchase is compromised, you can rest assured that the 14 day guarantee will protect you. I have had two separate rare occasions where the balance on the gift card as been spent by a third party and I have been reimbursed in full. Highly recommended!

Cards2Cash からの回答
I purchased a £250 Amazon gift card from Cards2Cash, only to find out it was locked and unusable. When I reached out for a refund, I was told an "investigation" would be launched. Six days later, the seller finally unlocked the card, long after I had already placed my Amazon order. So at that point, I no longer needed the card.
Rather than accepting responsibility for listing a non-functioning card, Cards2Cash refused to issue a refund. Instead, they offered a so-called "goodwill gesture" of allowing me to relist the card on their website meaning I'd have to wait for a potential sale to maybe get my money back.
Customer service was unhelpful and dismissive. No apology, no accountability, just a shrug and a slow process that puts all the risk on the buyer, despite the fact they don't actually pay the seller for 2 weeks.
Also this is not even the first time I had an issue with a gift card on their site. Luckily I noticed this within the first 14 days and at that time I was issued a refund, so I continued to use the site.
Cards2cash will not investigate any issue reported after 14 days. This timeframe is extremely short considering the they do not vet the gift card/sellers thoroughly. They continuously list used or invalid cards as posted by other reviewrs and on reddit. The seller can use the balance of the gift card anytime and after 14 days you have no recourse. Even within 14 days you are at the mercy of cards2cash if they are willing to give you a refund or a replacement. This is also insulting considering they give themselves 3 weeks to investigate any issue. In comparison cardyard gives buyers 42 days to report an issue.
Be warned: If the card you buy doesn’t work, they can keep your money for 3 weeks, drag out their investigation, and still avoid giving you a refund stating 'We have followed our processes very closely in this situation.'
This entire experience was deeply frustrating and unprofessional. I won't be using Cards2Cash again and I suggest others think twice before trusting them with their money.
As you can see from their reply, they have confirmed these are their terms and conditions. The card was unlocked and usable 6 days later, not an instant delivery which is also in their terms and conditions.
They also flagged my review to trustpilot to be taken down, despite this being a genuine experience which they are aware of and I have all evidence of same. Luckily trustpilot confirmed this and they reposted the review.

Cards2Cash からの回答
My five stars go to Conner (customer service), who listened, understood, and resolved an issue I had with two cards.

Cards2Cash からの回答
The website is a tad tricky to navigate and use, really needs a bit of a revamp but in terms of being able to reliably get vouchers at reduced cost you cannot go wrong here. Customer support is good and the process to pay by bank transfer and save even more is great too. I have both bought and sold using the site - when I sold it took a while but eventually went and payment was quick. For buying I love how you can buy Amazon vouchers and use them straight away, money off for very little effort.

Cards2Cash からの回答
What a great service! I had no idea it existing until I found them online. I listed a gift card I knew I'd never use and very quickly afterwards I was offered a decent price for it. The money was paid within a fortnight.
Fabulous, thank you, will use again!

Cards2Cash からの回答

Cards2Cash からの回答
Ordered a £1000 gift card for £890 and it was in my emails in seconds. I was abit sceptical but took the risk and it paid off. No complaints from me! Gift card has been redeemed for an item I was going to pay full price for! Thanks.

Cards2Cash からの回答
I've had a consistently excellent customer services experience with Carfd2Cash. You can make significant savings using gift cards for purchases. C2C offer the best rates (to my knowledge), but you have to be quick to get the cards when they are advertised (via email).
It would be helpful if you could determine the card expiries, however it's quite rare to have short dated cards.

Cards2Cash からの回答
All the eGift rewards I earned (from Surveys) and routed though your website for clearance and payment, was not paid me. You sited that my ID was fraud. An ID I am presently using to earn from other sites.
I felt robbed. My rewards are my rewards and I should be given my rewards.
This is fraudulent on your part.
I'm saddened by this your action.
Fradis

Cards2Cash からの回答
I had an amazing experience Cars2Cash.The process of buying and selling gift cards was seamless and super easy. The website is user-friendly, and the customer service team is incredibly responsive and helpful. I was able to get great value for my gift cards, and the transaction was completed quickly without any issues. I really appreciate how secure and reliable the service is. I’ll definitely be using them again in the future and highly recommend Cards2Cash to anyone looking to buy or sell gift cards!

Cards2Cash からの回答
Hassle free to be honest, soon as quarantine past about 2 weeks the funds was in my account straight away!
I will be using the service again in the future for any unwanted vouchers
Customer service was fast and friendly too !

Cards2Cash からの回答
A lie that I requested closure of account, they closed account as I left a review on TrustPilot. Now they are blackmailing me to remove the review before they will think about reopening my account. This is a reply from them. Thank you for your message.
As per our company policy, we reserve the right to disable accounts for any reason. In this case, we ask that the reviews from your account be removed before we proceed with reactivating your account.
Please let us know how you’d like to proceed.
Kind Regards,
Cards2Cash Customer Services

Cards2Cash からの回答
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