Response times to issues is abysmal or non existent. Auto apply credits do not load daily as stated. You're supposed to get 20 per day and I've gotten 20 total in the last 12 days. They make no attemp... ãã£ãšèŠã
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Resume I.o is such into an easy platform to use you simply enter you information, section by section select your template and itâs all done for you. And you can reuse your information and try out dif... ãã£ãšèŠã
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I have been using TopResume (Career.io) for a couple of years now for creating multiple resumes and cover letters. Of the various AI resume platforms, this is the one that I keep coming back to for it... ãã£ãšèŠã
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Easy to use, intuitive and helpful tool to help create CVs that are tailored to organsations' job descriptions. For me, the best thing is that you can edit AI generated key words and phrases so that y... ãã£ãšèŠã
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Awful support and refund policy
They make you jump through hoops to cancel your subscription, and are incredibly misleading in locking anything you create behind a paywall.
My trial moved into the monthly subscription with no email reminder, and I was billed £19.95.
I immediately contacted their support team on day 1 of the renewal, told them I had not used or accessed the product in over a week, and wanted a refund for the full month ahead. I was polite and they could clearly see I hadnât used the product.
As other reviewers have stated, their support team is awful, unforgiving and unhelpful. They just point you at the small print and make no acknowledgement that their cancellation and refund policy is awful.
Have a good look at the 5* reviews, they are incredibly vague and clearly paid or written by some AI tool.
Donât use this company.
2025幎4æ24æ¥
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Career.io ããã®åç
Hello Harry,
Weâre extremely sorry to hear about your experience and understand how frustrating this must be. Weâd really like to help, but weâre unable to locate your account from the review alone.
Please send us an email at support@career.io so we can look into this further and address your concerns.
Regards,
Team Helpdesk
Good service
2025幎4æ25æ¥
Career.io ããã®åç
Hi Noamen,
Thank you for your feedback! We're happy to know you had a good experience with our service.
Your support means a lot to us.
Regards,
Team Helpdesk
Awesome
Awesome, I can chose among so many templates and get a great looking resume in minutes.
2025幎4æ23æ¥
Career.io ããã®åç
Hi Harish,
Thank you for sharing your 5 stars!
Our team is working hard to deliver the best templates to our customers and therefore we really appreciate your review!
Good luck with the job search!
Regards,
Team Helpdesk
Career.io ããã®åç
Hi Diana,
Thank you for your lovely feedback!
Weâre glad to hear you found the tool easy to use and that it helped you create a professional result.
Regards,
Team Helpdesk
What an amazing platform for makingâŠ
What an amazing platform for making resumes and cover letters
2025幎4æ17æ¥
Career.io ããã®åç
Hi Arafat,
Thank you for sharing your 5 stars!
It is really great to see that you had such a positive experience using our tool!
Good luck with the job search!
Regards,
Team Helpdesk
Straight awesome and very helpful forâŠ
Straight awesome and very helpful for ppl like me who weren't in this type of business before
2025幎4æ1æ¥
Career.io ããã®åç
Hi,
Thank you for sharing your positive feedback!
Hopefully, you will find a job soon with your new resume!
Regards,
Team Helpdesk
Professional
Professional, timely, accurate and engage with you throughout the process.
2025幎4æ16æ¥
Career.io ããã®åç
Hi Clifton,
We appreciate you taking the time to give us a 5-star rating!
We're delighted to hear that you had a positive experience with our tool.
Best of luck in your job search!
Regards,
Team Helpdesk
Great website for creating resumes
Great website for creating resumes. Elegant templates and very legible resumes. I also had a very positive experience with the customer service. Definitely recommend
2025幎4æ14æ¥
èªçºçãªã¬ãã¥ãŒ
Career.io ããã®åç
Hi Rishika,
Thank you so much for sharing your positive feedback! We're thrilled to hear that you had a great experience with both the templates and customer service.
If you ever need further assistance, don't hesitate to reach out.
Regards,
Team Helpdesk
Simple and easy to use!
2025幎4æ1æ¥
Career.io ããã®åç
Hi Sandeep,
Thank you for your feedback! We're glad to hear that you found the platform simple and easy to use.
If you need any assistance or have further suggestions, feel free to reach out to us at support@resume.io.
Regards,
Team Helpdesk
Actually good and easy to use.
The service is very simple, which makes it easy to use. You just type in your information and the templates adapt it to a style in the PDF instantly with no intervention needed. Would be nice to be able to manually arrange some more details about the templates.
2025幎4æ13æ¥
Career.io ããã®åç
Hi Yan,
Thank you for sharing your feedback! Weâre glad to hear that you found the service easy to use. Your suggestion about manual arrangement of details has been noted, and we will be happy to explore how we can improve in this area.
Please feel free to reach out to us anytime at support@resume.io if you have any further suggestions or need assistance.
Regards,
Team Helpdesk
user friendly
its easy to use and have free templets but only few are free, plz add few more free templets that's only my suggestion. over all it was good to use the website to create resume for free ,thank you .
2025幎4æ13æ¥
Career.io ããã®åç
Hi Roohi,
Thank you for your feedback! We're glad you had a good experience using the website.
We truly appreciate your suggestion about adding more free templates, and we'll be sure to pass it along to the team.
If you need any further assistance, feel free to reach out!
Regards,
Team Helpdesk
Resume.io was extremely user friendlyâŠ
Resume.io was extremely user friendly and gave you a lot of template choices.
I will definitely use them again in the future!
Also, their customer support and help was very prompt and helpful.
2025幎4æ9æ¥
èªçºçãªã¬ãã¥ãŒ
Career.io ããã®åç
Hi Tracy,
Thank you for the wonderful feedback! We're so glad you enjoyed the templates and found the platform easy to use.
It's also great to hear our support team was able to assist you promptly.
Regards,
Team Helpdesk
Amazing I must say
2025幎3æ10æ¥
Career.io ããã®åç
Hi Abdulmumeen,
Thank you so much! We're thrilled to hear you had an amazing experience.
Your kind words mean a lot to us.
Regards,
Team Helpdesk
Ease of use
Easy to create a resume mentioning few key parameters. Nice customization options .
thumbs up from me.
2025幎4æ9æ¥
Career.io ããã®åç
Hi Dashrath,
Thank you for the great feedback! We're glad to hear you found the resume creation process easy and enjoyed the customization options.
A big thumbs up right back at you!
Regards,
Team Helpdesk
I thought autoapply was something else
I thought autoapply was something else, that I could find jobs on other websites, copy and paste the link and career.io would automatically apply for me ((
2025幎4æ4æ¥
Career.io ããã®åç
Hi Oscar,
Thank you for your feedback, and weâre sorry for the confusion around the AutoApply feature.
Could you please email us at autoapply@career.io so we can guide you further and ensure youâre fully supported?
Regards,
Team Helpdesk
Editable format or pattern can be evenâŠ
Editable format or pattern can be even more user friendly.
2025幎4æ9æ¥
Career.io ããã®åç
Hi Pratheep,
Thank you for your feedback! We're happy to hear you found the platform helpful, and we truly appreciate your suggestion about improving the editable format.
We'll be sure to share it with our team.
Regards,
Team Helpdesk
Easy to use. Great designs for resumes.
Easy to use and work on this platform. Generating a great CV format was very helpful.
2025幎4æ8æ¥
Career.io ããã®åç
Hi Franklin,
Thanks for your kind words! We're thrilled to hear you found the platform easy to use and that it helped you create a great CV.
Wishing you all the best in your job search!
Best regards,
Team Helpdesk
This helps you get hired
2025幎4æ6æ¥
Career.io ããã®åç
Hi Jason,
Thank you for your feedback! We're so glad to hear that you found our service helpful in your job search.
Wishing you all the best in landing the role you're aiming for!
Regards,
Team Helpdesk
Awesome experience
2025幎4æ5æ¥
Career.io ããã®åç
Hi Isha,
Thank you for your awesome feedback! We're thrilled to hear you had a great experience with us.
If there's anything more we can help with, feel free to reach out.
Regards,
Team Helpdesk
i liked this platform
i liked this platform, you can create your resume easily and for free.
2025幎4æ5æ¥
Career.io ããã®åç
Hi Aryan,
Thanks for the kind words! We're glad you enjoyed using the platform and found it easy and free to create your resume.
Wishing you all the best in your job search!
Regards,
Team Helpdesk
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