Carpé Crystals  レビュー 

154
•
TrustScore 5段階評価の5

4.8

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Prompt delivery and very well packaged items, managing to get an extremely fragile gypsum I to my hands. This is achieved without the billions of layers of cellotape that reflect the collective c... もっと見る

5つ星のうち5の評価

I think it’s safe to say that trips with Carpé are some of the best things that have ever happened to me!! I’ve found lifelong friends and made some absolutely incredible memories on the three trips I... もっと見る

5つ星のうち5の評価

Lovely couple that run this shop, highly recommend following their instagram for a proper insight into what they do, ethics and sourcing etc. I would only really buy from them now and other accounts... もっと見る

5つ星のうち5の評価

Honestly most amazing people glad I experienced this journey with you all. Didn't know anyone and was made to feel so welcome Ricky is a legend Didn't disappoint. From start to finish it wa... もっと見る

企業情報

  1. メタフィジカル用品店

当該企業による記述

Premium, hand selected, ethically sourced crystals from around the world. Weekly live sales on instagram, follow us to find out more .


連絡先

4.8

優良

TrustScore 5段階評価の5

154件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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ネガティブなレビューの 100%に回答しています

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(154)

過去12か月のレビュー数: 37件

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5つ星のうち5の評価

Great shop ran by great people


Great shop ran by great people. What they dont know about crystals and fossils isnt worth knowing! The trips they organise and run are easily the best weeks of my life. Cant recommend these lovely people high enough!

2026年4月1日
自発的なレビュー
5つ星のうち5の評価

amazing company and people

I’ve been a customer of carpe for over 5 years , and in this time learnt so much about minerals , crystals and the ethics of the industry.
I always find both Maz and Ricky very approachable and accommodating especially with delivery requests or budgets.
Most recently I have been on a few of their rockhounding trips both in the UK and abroad including Morocco.
I had an amazing time and felt safe and looked after at all times.
I personally feel like these trips have been life changing for me as a neurodiverse person , and the support to achieve new personal challenges and goals on these trips have been amazing. I originally started on these trips without knowing anyone personally and that felt a little scary , but everyone is so lovely and the sense of community was amazing - I’ve since made some of the best friendships from these trips that I’ve ever had which is incredible. They aren’t your usual holidays by any means and give you a real sense of adventure ( and the occasional bit of unplanned chaos which is always a good laugh!) but I throughly recommend them if you are interested in understanding where your minerals come from and having the amazing satisfaction of finding your own specimens.
I’m personally looking forward to the next trips in the future and hope they are just as good as the previous ones.

2026年4月8日
自発的なレビュー
5つ星のうち5の評価

The only place I trust

I’ve used Carpe Crystals for 6 years now. It is the ONLY place I buy them from. Maz was utterly fantastic at the start and the duo with Ricky is just the best. They are professional, funny, lovely, but most of all so knowledgable with the best customer service. Even when I’ve had a few challenges which have been no fault of Carpe themselves, they have always gone above and beyond to fix the issues for me. I love that I’ve found top quality crystals, mined ethically, and by such a lovely team.

2026年1月26日
5つ星のうち5の評価

I can’t recommend this Maz & Ricky…

I can’t recommend Maz & Ricky highly enough. From the very first interaction, their service has been absolutely outstanding. They’re incredibly knowledgeable, honest, and genuinely passionate about what they do, which really shines through in their shop and live sales.

The crystals themselves are always beautiful and high quality, carefully selected according to their ethical values and clearly labeled from the source, with real care and respect. You can tell there’s a lot of integrity behind their work, and that they truly want their customers to have meaningful, positive experiences rather than just making a sale by the way they have built a community around their shop.

One of the most amazing parts of being part of their community has been the arranged trips they organise. I’ve been lucky enough to join a couple of them, and honestly, I had the time of my life. They were incredibly well organised, full of great people, and such a unique way to connect with crystals, nature, and like-minded souls. Those trips created memories I’ll never forget and changed my life.

I’m so grateful to have found them and their little community.

2026年3月16日
自発的なレビュー
5つ星のうち1の評価

I bought some crystals on the 22.2.26…

I bought some crystals on the 22.2.26 and the items were sent to another address by the seller. With the seller never admitting fault and not being honest about the situation. And when asked for a refund they said l had to wait 2 days for it. In the end l got my refund from PayPal on the 16th March nearly a month after the original payment for the crystals. Really disappointed by the lack of transparency by the seller and lack of communication when asking what had happened. I thought people should know how these people
treat their customers. I have edited this due to the sellers response on Trustpilot. I want to be crystal clear here. When l contacted the seller they didn’t respond after my initial the parcel didn’t turn up 3 days after it was suppose to. I was then asked to cancel the PayPal dispute so they could give me a refund. Clearly the seller is blaming Royal Mail but they had already confirmed the seller sent the parcel to the wrong address at this point. So this was an opportunity for the seller to be transparent but they choose not to be. When l asked again once they received the parcel l was sent a picture of someone looking at a label on a parcel and the seller clearing stating they couldn’t confirm where the parcel was to sent to because their label had been covered. So l want people to be aware of the actual circumstances of this situation and not the sellers response on TrustPilot. I don’t appreciate having to wait because someone else doesn’t want to take responsibility for their mistake. And also the implication of waiting nearly a month to get my initial
money back and then reading this response by the seller. People who purchase look for transparency not perfection but when someone isn’t it raises clearly an obvious issue. I hope this clears up the issue in its entirety.

2026年2月23日
Carpé Crystals  ロゴ

Carpé Crystals からの回答

Hi Jonathan,

We are sorry that this experience was frustrating for you, however some important details have been omitted from your review and we feel it is important to clarify the full situation for transparency.
Your parcel was unexpectedly routed to an incorrect address by the courier. As soon as we became aware of the issue we spent considerable time on the phone with Royal Mail arranging for the parcel to be intercepted and returned to us. Unfortunately this process is entirely controlled by Royal Mail and it can take several weeks for a redirected parcel to be returned to the sender.
During this period we kept you updated whenever we received new information.
When you requested a refund we offered to refund you immediately via bank transfer so you would not have to wait for the Royal Mail process. This option was declined and you instead chose to open a PayPal dispute. We advised that PayPal’s dispute process typically takes a minimum of around 12 days to resolve.
When the parcel eventually arrived back with us we offered to resend the order to you via guaranteed next-day delivery at our expense. This option was also declined. We again offered an immediate bank transfer refund, which was again declined.

PayPal ultimately processed the refund through the dispute system.

We always try to resolve issues quickly and fairly for our customers and in this case multiple faster solutions were offered. Unfortunately these options were not accepted.

We are sorry the situation occurred and wish you all the best going forward.

5つ星のうち5の評価

Excellent quality

Fast delivery, very well packaged, gorgeous quality amethyst crystal, and lovely quality info card. Really appreciate that they are ethical retailers too - the original is clearly indicated. Will definitely buy from here again.

2025年12月30日
5つ星のうち5の評価

Fantastic company

Fantastic company , very helpful,delivered on time and packaged well . Exceptional crystals sourced from all over the world . Very happy

2025年12月4日
5つ星のうち5の評価

Love buying from here

Love buying from here. Packages arrive quickly, the quality of items sold is much higher yet more fairly priced (in my opinion). Great company with great ethics and all interactions feel like a genuine human experience as supposed to pushy sales people.

2025年11月10日
5つ星のうち5の評価

Excellent service and quality crystals! 👌

Had a small delay, but all was swiftly resolved with excellent service, also had an extra mini Lemurian added as apology. You also receive a page of information about your crystal of purchase with an identity card. I absolutely loved this! ♥️

2025年10月30日
Carpé Crystals  ロゴ

Carpé Crystals からの回答

Thank you so much for taking the time to leave us a review, we are so pleased you're happy with your pieces!

5つ星のうち5の評価

Fantastic knowledge and stunning…

Fantastic knowledge and stunning crystals. The crystal companion is fantastic too, I have got both the information and spiritual cards, there is plenty of space for me to make notes on crystals I have from years ago too, so everything is not catalogued in one place. Ricky and Maz are both fantastic people too.

2025年10月2日

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