Cars 4 Less レビュー 

226
•
TrustScore 5段階評価の5

4.8

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5つ星のうち5の評価

I recommend highly and rate them 5* all the way. I received great customer care from a great, very polite and professional, gentleman named Dwight. Every step of the way he was courteous and nothi... もっと見る

5つ星のうち5の評価

great car dwight took me on a test drive went through everything lovely chap and knows what hes doing many many thanks dwight will recommend this company (TONY)

5つ星のうち5の評価

Our first purchase from this long established business, so we brought a Nissan Juke and the quality of these cars are “outstanding “ ex mobilty so low mileage and mint condition probables never see... もっと見る

企業が回答しました

5つ星のうち4の評価

As a fairly local I popped round to check if my tuba would fit in the boot of a Leon Estate. Eddie was very helpful in explaining the pros and cons of petrol v diesel options so when I made the decisi... もっと見る

企業情報


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4.8

優良

TrustScore 5段階評価の5

226件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.8

すべてのレビュー

(226)

過去12か月のレビュー数: 5件

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5つ星のうち1の評価

If you’re looking for a part exchange. Wouldn’t bother.

I went here to view a car and part exchange mine. I told them before hand ect. On arrival I test drove the car whilst the lady was dealing with another costumer. We were shown the paper work ect and how much I would want for my car in part exchange. She went out and came back a few moment later (only switched the car on) and said the clutch is on its way out and it makes a “boy racer” noise. So they could only offer me a fraction of the cost. Disappointed and sad that I thought my perfectly good working car had all these issues. I took it to a garage to get it checked out. It was all in perfect working order. This is frustrating because if they didn’t want my car in part exchange this should have been said before hand. Not make out my car is on its way out when it wasn’t. I won’t be looking here again in the future.
On response to your reply I did make an appointment and confirmed by telephone the day before. My car was never moved from where I parked it only turned on, there wasn’t a blow out and the engine and exhaust was in perfect working order as I took it to a reputable garage the next day to confirm. I understand this is a small business and wouldn’t want to damage the reputation I’m just expressing my experience which wasn’t very good as it caused me more hassle than needed.

2023年10月7日
自発的なレビュー
Cars 4 Less ロゴ

Cars 4 Less からの回答

Good evening Rebecca, I’m sorry you felt this way. As a family run business our reputation means a lot to us, and I think a 1* review is unfair when we never discussed a price for your car before your arrival - I was busy with other customers because you did not make an appointment & I actually had a mechanic inspect the car while you were out on test drive, who determined the vehicle had a blow on the exhaust ; this was quite apparent when the car was started the car up. I’m pleased to hear someone else took the car off your hands but saddened that this review felt necessary.

5つ星のうち5の評価

Amazing experience and brilliant staff!

Amazing experience and brilliant staff! As advertised this was an extremely smooth and easy process and the staff at Car4 less are absolutely helpful, friendly and very efficient! I genuinely can say I highly recommend this company for a great buying experience!

2023年10月18日
自発的なレビュー
Cars 4 Less ロゴ

Cars 4 Less からの回答

Thank You so much for your lovely review! Being a family business it means a lot to us, Hope you continue to love your new car :)

5つ星のうち5の評価

Nice, family run place

Brilliant service. I was driving our new Kia Sportage home, 1 hour after the test drive.
Everyone was friendly and helpful.

2023年10月9日
自発的なレビュー
Cars 4 Less ロゴ

Cars 4 Less からの回答

Thank You Lozan for your lovely review! We aim to offer the highest level of customer service so very pleased you had a good experience! All the Best, The team at Cars 4 Less

5つ星のうち5の評価

Brilliant service

Staff were exceptionally friendly and lovely, did everything that could to make the experience easy. Very time efficient.

2023年9月22日
自発的なレビュー
Cars 4 Less ロゴ

Cars 4 Less からの回答

Thank You so much for your lovely review Jaime. So glad you had a good experience, Enjoy your new car!

5つ星のうち5の評価

Fantastic business. 5*

Fantastic business. Nicole was incredible. She was very friendly, patient, professional and knowledgeable. The car I bought was in fantastic condition and I'm so happy with the service I was given. I felt supported from the first contact right through until I drove away in my new car yet never felt pressured towards making a decision. It's also the first time I've been able to view a car and drive away the same day. Very fast and efficient in everything they do! I'll happily look to Cars 4 Less for help in future.

2023年10月7日
自発的なレビュー
Cars 4 Less ロゴ

Cars 4 Less からの回答

Thank You Ric, it was a pleasure doing business with you and meeting your family this weekend. Hope you continue to enjoy your new car, just give us a shout if you need us. Best Wishes - Nicole

5つ星のうち5の評価

5* service

Excellent service. Quick, reliable and easy going. The sales woman (Nicole) is an absolute star. 5 star service from start to finish. Thank you so much Cars4Less.
Also special mention to Eddie the owner. Fantastic bloke and a great experience. Cheers

2023年9月26日
自発的なレビュー
Cars 4 Less ロゴ

Cars 4 Less からの回答

Thank You for your lovely review Matthew! Means a lot to us as a small family run business. We wish you all the best with your new car - Nicole

5つ星のうち5の評価

Nice family business

Nice family business. Very helpful and communicative. Car was as sold described.

2023年9月27日
自発的なレビュー
Cars 4 Less ロゴ

Cars 4 Less からの回答

Thank You so much Laurence for your kind review, we hope you continue to enjoy your lovely new car.
Kind regards, Nicole

5つ星のうち1の評価

Awful customer service

I purchased a Zafira in May 2023, & part ex my previous car. Nicole was aware that the V5C for my vehicle had my previous details on and therefore required a replacement. She was made aware there may be a delay due to issues with new owner of previous property. She said it wasn’t a problem. 5 hours after purchasing the car, I was stranded on a car park as I had returned to the car after shopping and the battery was dead. Cars4Less was closed as was the warranty company. A member of the public had to jump start me to get home. The following day, I came to use the car and the battery was dead. Called Cars 4 Less but the man who answered the phone said he couldn’t help as he only stood in for someone on a Sunday and I would have to call back on Tuesday. I needed the car working obviously so the AA were called and after a 6 hour wait for them, I had to pay £159.99 for a new battery. The warranty company were still not open. Spoke to Nicole on the Tuesday who agreed to refund me if I sent the invoice in which I did via email (took 4 weeks to get a refund) A few days later, I went to use the air con only to realise that wasn’t working either and neither were the heaters. So I called warranty who advised I go to a garage of my choice to get it looked at. I was without my car for half a day while this was being looked into. Was told I needed a new heater system, approx £450, and another day without my car to fit it. Between Nicole and the warranty company, it took over 4 weeks to agree what would be paid and how, 4 weeks that I was without air con during the summer. The car went to have the part fitted so I was without the car again. In this time, the new V5C was sent to my previous address where the owner had destroyed it and so I had to request another via DVLA. Unfortunately there was a very lengthy delay with the DVLA on producing this and while waiting, I was told by Nicole that if they didn’t receive the V5C by a certain date, then they would be sending the car to auction with my personalised reg on it, which caused me upset as that reg was a gift from my late grandfather. This delay was caused by DVLA not me. I chased and chased the DVLA over 6-8 weeks and eventually, they issued a new logbook and advised that as soon as I received it, to contact them and inform them that I had traded my old vehicle in to Cars 4 Less. I was concerned that this would add another owner to the car and didn’t want to cause any further inconvenience to Cars 4 Less, but I was also paying tax on both the new car and the previous car so I wanted to make sure this would stop. So I emailed Nicole and asked what she would rather I do. She responded advising that if I sent it straight to her rather than informing DVLA myself, she would put the vehicle as sold and I would no longer have to pay for the tax on it. I did as she asked. I emailed her to confirm receipt of the V5C and she confirmed she had received it on 29th Aug. So I cancelled my car tax direct debit as she said she would stop this. On 12th Sept, I received a ‘Failure to insure’ penalty notice for my previous vehicle, a fine of £100, reduced to £50 if paid by 9th Oct, for the fact that on 7th Sept, that car was not taxed or insured but still showing in my name and no one has yet logged it as sold/ part ex. I emailed Nicole to ask what she was prepared to do to resolve this as I was being fined because she had obviously not done what she said she would, and she responded saying that the V5C’s for part ex vehicles are not dealt with by her, and that it is the car owners responsibility to inform DVLA of exchange of vehicle! That wasn’t what she said when she asked me to send the document directly to her and she would sort it. She is now saying that a loss was made on the vehicle I part ex’d because of the delay in getting the V5C and she is not prepared to cover any cost of this fine. A fine I wouldn’t have got had I informed DVLA myself which is what Nicole told me not to do. All in emails that I have forwarded to her showing what she said. Disgusting customer service. Avoid this company.

2023年9月12日
自発的なレビュー
Cars 4 Less ロゴ

Cars 4 Less からの回答

Hi Emma, I feel the general public reading this essay of a review, will understand what kind of challenging customer you have been. Everything you have asked for we have complied with and all money for claims regarding your purchased vehicle have been met. A personal plate is TOTALLY your issue and responsibility not ours. AGAIN, the person living at your old house ripping up your V5 is your problem and not ours. Of course, after 2 months we are going to want to send your car to auction, at the end of the day we are a business and have to turn over cars and cash. However we held on to this car for over 3 months, causing depreciation of over £400. Once the V5 arrived for the car, as you can imagine the trader collected it straight away as he had anxiously waited long enough - the V5 was then put to trade thereafter. The fees you have incurred from this long wait are a DVLA issue and not with us. It seems to me, the more you do for certain people, the less you are thought of.

5つ星のうち5の評価

Our first purchase from this long established company

Our first purchase from this long established business, so we brought a Nissan Juke and the quality of these cars are “outstanding “ ex mobilty so low mileage and mint condition probables never seen a motorway
We went to Bristol street and Available cars….do you self a favour Don’t bother buy one from these guys!
Nicole was a pleasure to deal with and no BS 10 out of 10 for the experience.
Paul and Jo Woolley

2023年7月14日
自発的なレビュー
Cars 4 Less ロゴ

Cars 4 Less からの回答

Thank You so much for your lovely review guys! Hope you enjoy your new car :)

5つ星のうち5の評価

great friendly car sales family cars 4 less

i have never bought on line before without seeing and test driving a car before so i was a bit nervous to part with my money after i put a deposit on the car to reserve it i had a call next day from cars 4 less they where very helpful and reassuring that they had a good reputation and if i was not sure about buying the car unseen i could arrange to go down and view it i felt comfortable to pay the whole amount for the car unseen as i couldn't get down there the car arrived and to my surprise it was in mint condition like it had come out of a showroom this family run business at cars 4 less are worth taking a look at absolutely amazing service will buy a car any time from them xx

2023年7月13日
自発的なレビュー
Cars 4 Less ロゴ

Cars 4 Less からの回答

Thank You so much Paul, really means a lot to receive such fantastic feedback from one of our customers. It was a pleasure to deal with you from start to finish, so pleased you are happy with your new car :) xx

5つ星のうち5の評価

5 star+ experience

Picked up our Nissan Qashqai yesterday from Cars 4 Less and we had nothing but a positive experience with Nicole.
Smooth, relaxed process from start to finish with absolutely zero pressure. Nicole was supportive of us and respected our wants and needs, even with our millions of daily questions.
We would 1000% recommend Cars 4 Less for anyone on the hunt for a decent car with low mileage at a great price. Family run and just decent people!
Thanks Nicole - we can't wait to make lots of memories as a family in our new car.

2022年11月4日
自発的なレビュー
5つ星のうち5の評価

Ford Kuga experience

I looked on line for a Ford Kuga and cars4less came up. I did a bit of research on the company was pleased to see a family run business.
I rang to make an appointment with Nicole to view 2 cars on Saturday morning. On arrival both cars were in the showroom and ready for viewing. Nicole was excellent, very knowledgeable and left me to look around at my leisure. No hard selling, very impressed.
I took a car out on test drive, again, no pressure.
Arrived back at the showroom, asked a few questions and said I would be in touch.
I called later that afternoon and left a deposit.
Tuesday afternoon I called, paid and collected. All was ready.
I have to say that buying from Nicole was a very easy and enjoyable experience and I will recommend them to my family and friends.

2022年10月11日
自発的なレビュー
Cars 4 Less ロゴ

Cars 4 Less からの回答

Thank You Steve for your very kind review! You were a pleasure to deal with and was lovely having a chat with you, I'm so pleased that you're happy with your new car. All the Best - Nicole and the team

5つ星のうち5の評価

Purchased my Skoda SUV from Cars 4 less…

Purchased my Skoda SUV from Cars 4 less and the service was exceptional.
Friendly, stress free and kindly extended the warranty to a full year with MOT.
The car was kept on hold while I drove from Edinburgh without me leaving a deposit.
The car was also dropped off at my work place with no extra charge.
I’m so happy with my car, after studying the market for a while the price here was great value compared to other garages.
Highly recommend

2022年8月13日
自発的なレビュー
5つ星のうち5の評価

Excellent service

Excellent service. No hard sell and bought a really low mileage Qashqai at a great price. Nicole even arranged for me to be picked up from the train station when I travelled from Manchester to collect.
Highly recommend. Thanks very much Nicole

2022年7月30日
自発的なレビュー
5つ星のうち5の評価

Great service and prices

We have recently purchased a car from Cars 4 less. The service was brilliant. Friendly and professional. The car is great. The car is perfect for us and was a great price.
We would definitely recommend and when purchasing our next car we would definitely contact cars 4 less first.

2022年6月14日
自発的なレビュー
5つ星のうち5の評価

We have had a really positive…

We have had a really positive experience buying a car here. Friendly and very helpful. Great attention to detail in preparing the car for sale. We felt looked after. Plus the price of the car compared really well with other garages for same model, mileage and condition.

2022年6月2日
自発的なレビュー
5つ星のうち5の評価

Brilliant service

I bought a car from cars 4 less 6 years ago and recieved exceptional service, it was a no brainer to then go back to cars 4 less to purchase my next vehicle. They made it such an easy process and kept me updated throughout. Would definitely recommend and will be going back to cars 4 less if/when I need my next vehicle.

2022年5月22日
自発的なレビュー
5つ星のうち4の評価

Knowledgeable traders selling well priced cars

As a fairly local I popped round to check if my tuba would fit in the boot of a Leon Estate. Eddie was very helpful in explaining the pros and cons of petrol v diesel options so when I made the decision later to purchase a Leon they were the obvious choice for a car I'd seen, especially as the price had just dropped. Nicole arranged a test drive for me and then took the buying process through to drive away same day.

2022年5月16日
自発的なレビュー

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