Moh was brilliant, he was friendly and provided useful information. Came to test drive a car which was overall a very good experience. Would definitely buy from here should the right car come up.
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Rang to see if a car was still for sale and paid to reserve but on arrival wasn't allowed to view as stated it had been damaged and required repairing and painting and stated head office hadn't told t... もっと見る
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Was made to feel very welcome by Oman & it was a pleasure to deal with him. Everything was gone through in an easy to follow way & felt comfortable with the way the sale was conducted. Would recomm... もっと見る
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I was looked after by Moh. He was incredibly helpful the whole time and explained everything is a clear and informative way. Also came across as a great guy who actually wanted to help and understan... もっと見る
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企業情報
当該企業による記述
Welcome to Carsa – car buying, made refreshingly simple. At Carsa, we’re all about taking the hassle out of finding your next car. With over 2,000 quality used vehicles in stock - each priced to be competitive (typically around £700 below market), you can browse with confidence, knowing you’re getting real value without the back-and-forth. From everyday runarounds to premium favourites like Mercedes, Audi, BMW, Land Rover and Volkswagen, there’s something here for every lifestyle and budget. We know buying a car can feel like a big step, so we’ve made it as straightforward as possible. You can buy online, in-store, or over the phone—whatever works best for you. Plus, with flexible finance options, part exchange available, and a 90-day warranty included as standard, you’re fully supported from the start. Every car is carefully prepared through thorough mechanical and cosmetic checks, so it looks great and drives exactly as it should. No shortcuts, no surprises—just cars you can rely on.  And when it comes to trust, our customers say it best. With an Excellent Trustpilot rating, we’re proud to deliver an experience that feels transparent, helpful, and genuinely customer-first. Got a car to sell? We’ll give you a competitive price and make upgrading simple and stress-free. With locations across the UK and our nationwide Reserve & Collect service, you can secure your car online and pick it up at a store that suits you. Prefer delivery? We can bring it straight to your door. Carsa isn’t just about selling cars—it’s about doing things differently. No pressure. No jargon. Just a better way to buy.
Free 90 day warranty
当該企業による記述
- We’ve got you covered, every step of the way.
- Drive away with confidence thanks to our 90-day warranty, included with every car - plus the option to upgrade to extended your warranty for extra peace of mind. We believe in keeping things clear and honest. That’s why every car comes with full details you can trust, including an HPI certificate and verified mileage, all available to view online before you buy. Behind the scenes, every vehicle goes through a thorough mechanical and cosmetic inspection in our dedicated preparation centre. So when you choose Carsa, you’re choosing a car that’s been carefully checked, properly prepared, and ready for the road. No pressure. No surprises. Just a better way to buy your next car
連絡先
King's Road, BD2 1FA, Bradford, England, 英国
- 02046402205
Summer price drops
4.3
優良
64件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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Great experience from start to finish
Great experience from start to finish, Moh from bradford branch very helpful and helped me through everything. Definitely would come back in the future.
2026年8月26日
Carsa - Bradford からの回答
Dear Mick,
Thank you for taking the time to share your experience. We're delighted to hear that you had a great experience from start to finish and that our team member was very helpful. We appreciate your positive feedback and look forward to welcoming you back.
Best Regards,
The Carsa Team
Mercedes
Staff friendly helpful and courteous called my dad sir like he was important thank you
2026年8月23日
Carsa - Bradford からの回答
Dear Mrs Adams,
Thank you for taking the time to share your positive experience. We're delighted to hear that our staff were friendly, helpful, and courteous, and made your dad feel important.
Best Regards,
The Carsa Team
Amazing customer service by Oman at the…
Amazing customer service by Oman at the Bradford branch
2026年8月25日
自発的なレビュー
Carsa - Bradford からの回答
Dear Eitvydas,
We're so pleased to hear you received amazing customer service at our Bradford branch. Your positive feedback is greatly appreciated!
Best Regards,
The Carsa Team
Carsa - Bradford からの回答
Dear Stewart,
We are so happy to hear that you had a great experience and found our team to be very helpful. We appreciate your positive feedback.
Best Regards,
The Carsa Team
Adam has been amazing very smooth…
Adam has been amazing very smooth process and very knowledgable and help buying a car very easy and made us feel welcomed great personality
2026年8月24日
Carsa - Bradford からの回答
Dear Sb,
We're delighted to hear that our team member made your car buying process smooth and easy. We appreciate your kind words about their knowledge, helpfulness, and great personality.
Best Regards,
The Carsa Team
Customer service was perfect
Customer service was perfect ! Omar was exceptional in the process
2026年8月23日
Carsa - Bradford からの回答
Dear Harris,
Thank you for taking the time to share your experience. We're delighted to hear that our customer service was perfect and that you found our team member exceptional in the process. Your positive feedback is greatly appreciated.
Best Regards,
The Carsa Team
Carsa Bradford - Highly recommended!
We had a great experience with Carsa, Moh from Bradford and the whole team were really welcoming and friendly. We really appreciated being able to test drive the car unaccompanied and under no pressure. There are a range of sales support available including extended warranties, interior protection and alloy insurance. Moh was really transparent about the inspection report and car health checks. We would definitely consider purchasing from Carsa in the future!
2026年8月21日
Carsa - Bradford からの回答
Dear M.T.,
We're delighted to hear about your positive experience with our team. It's wonderful that you felt welcomed and appreciated the unaccompanied test drive and transparent information. We look forward to assisting you again in the future!
Best Regards,
The Carsa Team
10/10 service
Jack was so helpful and clear, really put me at ease and explained everything really well. All round positive experience with getting a vehicle and really attentive staff.
2026年8月21日
Carsa - Bradford からの回答
Dear Neve,
Thank you for taking the time to share your experience. We're delighted to hear that our team member was so helpful and clear, making you feel at ease and explaining everything thoroughly. It's wonderful to know you had an all-around positive experience with our attentive staff.
Best Regards,
The Carsa Team
Brilliant service and lots of support - Moh at Bradford store
Brilliant service and lots of support and information provided from Moh at the Bradford branch of Carsa, we have purchased our son's first car at a fantastic price and condition. I would highly recommend a visit to any store but if you have the opportunity to visit this branch you would be well looked after. Thank you for all your help and assistance, we have a very happy 17 year old!
2026年8月21日
Carsa - Bradford からの回答
Dear Kim,
We're delighted to hear about your brilliant experience at our Bradford branch and that you received excellent support and information. It's wonderful to know you found a fantastic car for your son and that he's very happy!
Best Regards,
The Carsa Team
Moh from Bradford
I was looked after by Moh. He was incredibly helpful the whole time and explained everything is a clear and informative way. Also came across as a great guy who actually wanted to help and understand my needs. Would recommend him to anyone else.
Very happy with the car and deal I got, including negative equity clearance.
2026年8月20日
Carsa - Bradford からの回答
Dear Joe,
We're delighted to hear about your positive experience and that our team member was incredibly helpful, clear, and informative. It's wonderful to know you're very happy with your car and the deal.
Best Regards,
The Carsa Team
Carsa - Bradford からの回答
Dear Ella,
Thank you for taking the time to share your experience. We're delighted to hear you had a great experience and that our team member was so helpful. Your positive feedback is much appreciated.
Best Regards,
The Carsa Team
Bought a car from carsa and the staff…
Bought a car from carsa and the staff was super friendly never had a better buying experience Adam H my salesman was very knowledgeable and always ready to help made my buying experience super easy
2026年8月16日
自発的なレビュー
Carsa - Bradford からの回答
Dear Mehvish,
Thank you for taking the time to share your experience. We're delighted to hear that our staff was friendly and that your buying experience was so positive. It's great to know that our team member was knowledgeable and helpful, making the process easy for you.
Best Regards,
The Carsa Team
Mushy was excellent with us and Rob…
Mushy was excellent with us and Rob supported the sales process which helped us over the line. We love the car we got.
2026年8月14日
Carsa - Bradford からの回答
Dear Peter,
Thank you for taking the time to share your experience. We're delighted to hear that our team members were excellent and supported the sales process. We're so happy you love the car you got.
Best Regards,
The Carsa Team
Carsa - Bradford からの回答
Dear Mag x,
We're so glad to hear you had a great experience with our helpful staff when collecting your car!
Best Regards,
The Carsa Team
Friendly sales man .
Friendly sales man who after i'd declind aftersevice extras did't push it too much. Disapointed that there wasn't a car jack and foam for spare wheel.
2026年8月12日
Carsa - Bradford からの回答
Dear Michael,
We appreciate your feedback and are glad to hear about your positive interaction with our salesperson. We understand your disappointment regarding the missing car jack and foam, and we will certainly look into this matter.
Best Regards,
The Carsa Team
Positive experience!
Excellent service when I went to purchase a used car. Very happy with the result. Mo was very good and friendly!
2026年8月14日
自発的なレビュー
Carsa - Bradford からの回答
Dear Jon,
Thank you for taking the time to share your experience. We're delighted to hear that you received excellent service during your used car purchase and that you are very happy with the outcome. It's great to know that our team member was very good and friendly.
Best Regards,
The Carsa Team
The first visit was a little chaotic
The first visit was a little chaotic, I had an appointment to test drive a vehicle but the staff were that busy I didn't get to drive the car and left.
Second visit was better the salesman was courteous and very helpful and couldn't do enough for me. The collection of the car was also a good experience.
2026年8月13日
Carsa - Bradford からの回答
Dear Andy,
Thank you for your feedback. We sincerely apologise for the chaotic experience during your first visit and appreciate your understanding. We are delighted to hear that your subsequent visits were positive and that you had a good experience collecting your car.
Best Regards,
The Carsa Team
Carsa - Bradford からの回答
Dear Rachel,
Thank you for taking the time to share your experience. We're delighted to hear you found our team helpful and not pushy, and that you're pleased with your beautiful car.
Best Regards,
The Carsa Team
Waste of time
I arranged a viewing of a vehicle in Bradford, When I got there the vehicle had damage that was not highlighted in the images prior to viewing it, The manager said it is strictly sold as seen, before i made my mind up to take the vehicle or not I asked the salesman to confirm they would honour the value I was offered online , he said no we never offer the price you get online as it is AI. without even looking at my car he said it would probably be about £1500 less than i had been quoted, safe to say I walked away and bought somewhere else. I would say don't bother using Carsa if you want to trade your current vehicle in
2026年8月10日
自発的なレビュー
Carsa - Bradford からの回答
Dear Dean,
Thank you for taking the time to share your feedback and for considering Carsa Bradford. We’re sorry to hear that your visit left you disappointed, particularly regarding the condition of the vehicle and the part-exchange valuation.
We appreciate how frustrating it must have been to travel to view a vehicle and then feel that the information provided about your part exchange did not meet your expectations.
We will look into the concerns you have raised internally, including the vehicle presentation and how the part-exchange valuation was communicated.
Thank you again for considering Carsa and for bringing this to our attention.
Best Regards,
The Carsa Team
Following on from my recent complaint…
Following on from my recent complaint about how they ruined my car by applying ceramic paint protection to a matte car (stupid, I know) I want to expand on the story. Following the complaint and bad review the company ‘attempted’ to solve the issue. However, they weren’t willing to provide me with an adequate loan car whilst the car was going to be ‘attempted’ to be repaired. This would have been a respray and they wouldn’t provide me with a timeframe that was without the car. Following on from this and after weeks of back and forth, they had decided to settle the issue by unwinding my finance. I had received my money back in due course. However, the customer service was the worst I have ever experienced.
I write this email to warn you that they are selling the car again, with evidently the same issues on the paint work as you can see on the pictures. Avoid this company and do not buy a car from them ever. Bad service, poor understanding of their own cars and products, lastly just all round typical tyre kickers!
2026年7月12日
自発的なレビュー
Carsa - Bradford からの回答
Dear Jake,
Thank you for taking the time to provide this further update and for sharing your experience with Carsa. We’re sorry to hear that, despite the efforts made to resolve the concerns you raised, you remained disappointed with the process and the level of communication you received.
We appreciate that being without your vehicle while a resolution was being considered would have been frustrating, particularly where there were uncertainties around the proposed repair and timescales. We’re pleased to hear that the finance was ultimately unwound and the funds returned to you, although we’re sorry that you feel the process leading to that outcome was not handled as you would have expected.
We will look into the concerns you have raised internally, including the points regarding the vehicle’s paintwork and its subsequent sale, as well as the communication and arrangements surrounding the proposed resolution.
Thank you again for being a Carsa customer and for bringing this further feedback to our attention. We’re sorry that your overall experience has left you with such a negative impression of Carsa.
Best Regards,
The Carsa Team
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