Banner for Carsa - Durham

Carsa - Durham レビュー 

46
TrustScore 5段階評価の4

4.1

West Auckland Road, Tindale Crescent, DL14 9TW Bishop Auckland, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Never bought a car online before only by going into stores. This was really easy the updates via WhatsApp were really good. Also called in to do the finance they were good too. When I got to br... もっと見る

企業が回答しました

5つ星のうち5の評価

Great service with knowledgeable sales men: Dannish dealt with my purchase from start to finish and was extremely helpful & professional throughout the entire process. Scott, the manager of Carsa Dur... もっと見る

企業が回答しました

5つ星のうち3の評価

Arrangements with Josh was fine. Details of the car advertised was not detailed enough. The hand-over process of the car was undesirable. A lot of improvements needed there!

企業が回答しました

5つ星のうち5の評価

Went to Durham branch today, few issues with the car, the branch we’re accommodating eventually.. The branch manager didn’t authorise any fuel with the vehicle so left the branch with 27 miles in the... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 自動車販売店
  3. 中古車ディーラー

当該企業による記述

Welcome to Carsa – car buying, made refreshingly simple. At Carsa, we’re all about taking the hassle out of finding your next car. With over 2,000 quality used vehicles in stock - each priced to be competitive (typically around £700 below market), you can browse with confidence, knowing you’re getting real value without the back-and-forth. From everyday runarounds to premium favourites like Mercedes, Audi, BMW, Land Rover and Volkswagen, there’s something here for every lifestyle and budget. We know buying a car can feel like a big step, so we’ve made it as straightforward as possible. You can buy online, in-store, or over the phone—whatever works best for you. Plus, with flexible finance options, part exchange available, and a 90-day warranty included as standard, you’re fully supported from the start. Every car is carefully prepared through thorough mechanical and cosmetic checks, so it looks great and drives exactly as it should. No shortcuts, no surprises—just cars you can rely on.  And when it comes to trust, our customers say it best. With an Excellent Trustpilot rating, we’re proud to deliver an experience that feels transparent, helpful, and genuinely customer-first. Got a car to sell? We’ll give you a competitive price and make upgrading simple and stress-free. With locations across the UK and our nationwide Reserve & Collect service, you can secure your car online and pick it up at a store that suits you. Prefer delivery? We can bring it straight to your door. Carsa isn’t just about selling cars—it’s about doing things differently. No pressure. No jargon. Just a better way to buy.

Free 90 day warranty

当該企業による記述

We’ve got you covered, every step of the way.
Drive away with confidence thanks to our 90-day warranty, included with every car - plus the option to upgrade to extended your warranty for extra peace of mind. We believe in keeping things clear and honest. That’s why every car comes with full details you can trust, including an HPI certificate and verified mileage, all available to view online before you buy. Behind the scenes, every vehicle goes through a thorough mechanical and cosmetic inspection in our dedicated preparation centre. So when you choose Carsa, you’re choosing a car that’s been carefully checked, properly prepared, and ready for the road. No pressure. No surprises. Just a better way to buy your next car

連絡先

  • West Auckland Road, Tindale Crescent, DL14 9TW, Bishop Auckland, 英国

  • 02046402208

Summer price drops

Price drops from £200 to £1500 on selected cars

4.1

ほぼ満足

TrustScore 5段階評価の4

46件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.1

すべてのレビュー

(46)

過去12か月のレビュー数: 5,113

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち3の評価

Travelled down from Scotland to pick…

Travelled down from Scotland to pick the car up, spent 3hrs in the showroom dealing with paperwork, felt most of that could have been done beforehand leaving just final documents to be signed. Also Carsa main office is in Southampton, trying to ask questions just felt distanced.

2026年7月22日
Carsa - Durham ロゴ

Carsa - Durham からの回答

Dear Alec,

Thank you for taking the time to share your experience. We’re pleased you chose to travel such a long way to collect your car, and we’re sorry the time spent in the showroom and the distance from our main office left you feeling frustrated. We will review our processes to see where we can complete more paperwork in advance and improve how we support customers who are not local to Southampton.

Best Regards,
The Carsa Team

5つ星のうち5の評価

Great part exchange price!

Great part exchange price and very smooth and well managed purchase process.

2026年7月21日
自発的なレビュー
Carsa - Durham ロゴ

Carsa - Durham からの回答

Dear Peter,

Thank you for taking the time to share your experience. We're pleased to hear you were happy with your part exchange price and found the purchase process smooth and well managed. Your feedback is greatly appreciated.

Best Regards,
The Carsa Team

5つ星のうち5の評価

Went to Durham branch today

Went to Durham branch today, few issues with the car, the branch we’re accommodating eventually.. The branch manager didn’t authorise any fuel with the vehicle so left the branch with 27 miles in the tank.. that being said the sales executive was trying to get it filled up for me. Her name was ruby and she was excellent and would recommend dealing with her.

2026年7月20日
Carsa - Durham ロゴ

Carsa - Durham からの回答

Dear Steven,

Thank you for taking the time to share your experience. We're pleased to hear that Ruby looked after you so well and that you would recommend dealing with her. We're sorry about the issues with the car and the low fuel level when you left the Durham branch, and we will review this with the team to help prevent a repeat.

Best Regards,
The Carsa Team

5つ星のうち5の評価

Very personable sales lady who took the…

Very personable sales lady who took the time to talk me through the whole process. I didn’t feel rushed and felt very happy about my experience. Would highly recommend!!!

2026年7月19日
Carsa - Durham ロゴ

Carsa - Durham からの回答

Dear Sue,

Thank you for taking the time to share your experience. We're delighted to hear you felt supported throughout the process and never rushed, and that you are happy with your purchase. Your recommendation means a great deal to us.

Best Regards,
The Carsa Team

5つ星のうち5の評価

Good all the way through

Good all the way through, and im really happy with the car

2026年7月17日
Carsa - Durham ロゴ

Carsa - Durham からの回答

Dear MRSROXANNEWALLACE,

Thank you for taking the time to share your experience. We're delighted to hear everything went well throughout and that you are really happy with your car.

Best Regards,
The Carsa Team

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報