Colorcinch レビュー 

93
TrustScore 5段階評価の4.5

4.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Had a billing mix-up with my subscription, and Colorcinch handled it perfectly. They were super flexible and gave me exactly the solution I needed, quick and very fair. Highly recommend.

5つ星のうち5の評価

Had a great tech support exchange- the images weren’t generating, and were stalling out without ever creating. Since I use colorcinch in my art process to create templates for fabric portraits I was s... もっと見る

企業が回答しました

5つ星のうち5の評価

I had a glitch occuring when I tried to cartoonize a photo I had copied from the web. Colorcinch would not process that image correctly at all; in fact, the app created a ghost-like effect of the imag... もっと見る

5つ星のうち5の評価

Great customer service! Had the chance of using the app for a little bit to try it and it works really well. I tried searching galaxy and app store to turn a few pictures into cartoons to no avail unt... もっと見る

企業情報

  1. グラフィック デザイナー

当該企業による記述

Instantly create, edit and turn your photos into personalized artwork with Colorcinch – the #1 photo editor & cartoonizer designed to be simple, beautiful, and free.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

93件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(93)

過去12か月のレビュー数: 3

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Peter was fabulous

Peter was fabulous! Helped answer all my questions and was very prompt in response.

2023年9月12日
自発的なレビュー
Colorcinch ロゴ

Colorcinch からの回答

Hi Sara, thank you for your kind words! We're always here if you need anything :)

5つ星のうち5の評価

Incredibly useful and fast tool

Incredibly useful and fast tool. It nailed what I needed to do in half the time using Photoshop. Support were brilliant too - thanks guys.

2023年9月6日
自発的なレビュー
Colorcinch ロゴ

Colorcinch からの回答

We greatly appreciate your feedback. As always, we are happy to help! :)

5つ星のうち5の評価

The team was helpful

The team was helpful. there were some technical issues that prevents me from using the Cartoonize.net service, but the team was putting so much effort trying to solve this problem for me. the communication was easy and and the team was helpful.

2023年8月14日
自発的なレビュー
Colorcinch ロゴ

Colorcinch からの回答

We appreciate your kind words! Here if there's anything :)

5つ星のうち5の評価

Brilliant application

Brilliant application and first class customer service. Would highly recommend

2023年8月14日
自発的なレビュー
Colorcinch ロゴ

Colorcinch からの回答

We greatly appreciate your feedback. As always, we are happy to help! :)

5つ星のうち1の評価

Not working for more than 2 days

I have been using Colorcinch for more than 6 months now and it is very important for my business. Now I am not able to login to my account for more than 2 days. I have submitted multiple help requests and haven't received an answer. Basically, I am paying for services that I am not able to use or cancel.

I will edit this review as soon as the Colorcinch resolves this issue, because it is important to me.

2023年8月12日
自発的なレビュー
Colorcinch ロゴ

Colorcinch からの回答

Hello Ricky, I'm sorry for the inconvenience. We experienced a momentary outage, however, the issue has now been resolved. We apologize for any trouble this may have caused. Please reach out to us via https://www.cartoonize.net/contact/ and we'll do our best to put things right. Would you kindly reconsider your review and give us another chance?

5つ星のうち5の評価

Had a great tech support exchange- the…

Had a great tech support exchange- the images weren’t generating, and were stalling out without ever creating. Since I use colorcinch in my art process to create templates for fabric portraits I was super frustrated since I had paid the annual subscription and now it wasn’t working. I sent a help request and was impressed at how quickly I got a response. The solution that was suggested worked and I am back in business. (It was as simple as doing the software update on my iPhone and trying chrome on my Mac). Thanks Peter!

2023年8月8日
自発的なレビュー
Colorcinch ロゴ

Colorcinch からの回答

Hi Natalie, we're thrilled to know that the issue you've encountered was handled properly. Here if there's anything :)

5つ星のうち5の評価

Great app

Friendly and helpful service and a great app which helps me imagine my art in a new way. Highly recommended!

2023年6月13日
自発的なレビュー
Colorcinch ロゴ

Colorcinch からの回答

We greatly appreciate your feedback. As always, we are happy to help! :)

5つ星のうち5の評価

Great apps and customer service

Great apps! Love the Colorcinch's free cartoon avatar maker. The avatars can be downloaded in multiple formats. I contacted the company with a question and got a prompt, helpful response. A+++

2023年5月31日
自発的なレビュー
Colorcinch ロゴ

Colorcinch からの回答

Thank you so much for the 5-star! We're here if you ever need anything :)

5つ星のうち5の評価

The customer service team

The customer service team, techs & Peter are rock stars! Timely communication and skillful techs helped resolve my platform issue in a matter of a few hours!

Thank-you guys!

2023年5月25日
自発的なレビュー
Colorcinch ロゴ

Colorcinch からの回答

We appreciate your kind words! Here if there's anything :)

5つ星のうち2の評価

It just didn't work...and no response

one star...why? It is complicated ) Here is the scenario :
I've looked at functionality/effects and liked some of them. Wanted to save on my pc - need premium. ok - went for it. Saved.
BLACK PICTURE. Tried another filter - same. Tried another computer - guess what...Same...
Tell me I've requested some sophisticated feature...Photo->effect->save-> Black picture. That's my experience.
I've opened a service request - provided all the details(wanted to help troubleshoot) and requested refund - zero response since then.
Waste of time...
Ok - bye, color cinch.

Update: after this review was published
- got response from support - I missed the "Apply" button...So - adding one star...
- and - yes - I decided not to receive a refund (as was "suddenly" suggested by colorcinch) and leave this review here ).
In My opinion I performed beta testing for them - if changes are not applied - there shouldn't be an ability to save it as a black picture. Pretty straightforward...

2023年5月11日
自発的なレビュー
Colorcinch ロゴ

Colorcinch からの回答

Hello Viktor, my apologies if you weren't completely satisfied with our service, however, I do wish to clarify that the effects weren't being applied because you didn't click the "Apply" button, so it is unfair to fault our product. As for our customer support, we did initially respond within 24hrs, but then needed an extra day to further troubleshoot your request, which is not unreasonable. All in all, we're disappointed in your rating, and do hope that we'll see you back again soon.

5つ星のうち5の評価

I just subscribed and it seems like a…

I just subscribed and it seems like a quality app, but something worth noting is when there was a glitch in one of their features their response to fix it and to respond to my support ticket was incredibly fast!

2023年3月11日
自発的なレビュー
Colorcinch ロゴ

Colorcinch からの回答

Thank you so much for giving us a 5-star! We're always happy to help! :)

5つ星のうち5の評価

Great Customer Service

I submitted a help request, and they were very prompt in not only answering, but also helping me with my problem.

2023年3月9日
自発的なレビュー
Colorcinch ロゴ

Colorcinch からの回答

Hey Rachele, we're thrilled to know that the issue you've encountered was handled properly. Here if there's anything :)

5つ星のうち5の評価

Billing

My card was billed annually by mistaken, yet I wanted it monthly. Peter rectified it and a refund was possible.

2023年2月26日
自発的なレビュー
Colorcinch ロゴ

Colorcinch からの回答

Hey Ivan, thank you for your feedback. We appreciate it! :)

5つ星のうち5の評価

Good service

Accidentally bought annual instead of monthly plan, they refunded the amount difference instantly

2022年12月28日
自発的なレビュー
Colorcinch ロゴ

Colorcinch からの回答

Thank you so much! We're always happy to help :)

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