Lots of choice and reviews, easy to book and no money taken until near the time

Roxy was the absolute star she usually is and did her best to cheer up my cat who was feeling so sorry for himself after having several teeth out. She sent lots of photos and videos to put my mind at rest. Ernie and I love Roxy!

Easy to use and lots of choices in my area. I've found a great cat sitter for my boys through the site.

All the sitters on cat in a flat are excellent.
Always friendly, understand our cat's needs, and reasonable in price.
I don't know what we would have done without them

I have found Catinaflat very reliable and trustworthy. I have always been able to find a reliable person to visit my cat, and they have always been lovely and helpful. They have all stayed in touch with me while I was away, sending me regular pics of my moggie.

Both sitters we have used posted detailed profiles so you can match the service to your cats needs. I like that you know how far they live from you to assess if you want multiple visits. Easy to contact and message your sitter. We met them before we booked too. Excellent service I highly recommend this service.

Super pratique et rapide, je recommande

Meine Catsitterin war freundlich, hilfsbereit und einfühlsam. Sie hat hervorragend meine Katze versorgt und sich rührend um sie gekümmert.

Das Suchen und Buchen eines Sitters war unkompliziert.
Das Sitting selbst hat auch sehr gut geklappt.

Alles perfekt gelaufen - sogar wenn und unterwegs etwas passiert wäre, hätte unsere katzensitterin unsere Katzen weiter betreut - gutes Gefühl

Gute Organisation, zuverlässige und freundliche Katzensitter. Man kann entspannt verreisen

Cat in a flat alsVvermittlungsplattform ist seriös, transparent, kundenorientiert, einfach super!
Ich hatte zuerst Probleme, mich mit dem Bezahlmodus zu orientieren - die Plattform löst das unkompliziert. Auch das Procedere des Buchens möcht erstmal verstanden sein, aber dann passt es gut.
Die Sitterin war einfach ideal - besser ging es nicht.
Jederzeit wieder!

Alles war super! Ich bin sehr dankbar, dass meine Katzensitterin sehr kommunikativ und aufmerksam war. Meine Katzen waren glücklich und gesund.

Es war so unkompliziert, einen guten, verlässlichen Katzensitter zu finden und zu engagieren. Sehr leicht kann man jemand Zuverlässigen erreichen, der einem aus der Patsche hilft.

Super App und Organisation. Einfache Suche nach einem/r passenden Katzensitter/in und auch sehr gute Erfahrungen mit unserer Katzensitterin gemacht!

Soweit alles gut, doch offensichtlich scheint es nicht möglich zu sein, von meinem Konto abzubuchen, daher nutze ich seit längerer Zeit die Kreditkarte meiner Tochter. Das ist nicht gerade toll, denn dann kann ich es steuerlich nicht absetzen.

We booked a cat sitter with a 5 rating who turned out to have major mental health issues. More importantly, they also missed feedings and lied to us about it! As you can imagine, this was all extremely stressful for us.

We reported this to Cat in a Flat and nothing has been done about it! The sitter hasn't been removed and we weren't even allowed to give the sitter a review.

I am honestly shocked that this sitter still has a 5 star rating and that they're allowed to look after vulnerable pets! Cat in a Flat doesn't seem to care about the safety of pets at all. I would strongly advise against using them as there aren't any measures in place to ensure that your pet is in safe hands.

Cat owner and pet sitter with 3 years of experience myself, a had a very bad experience where a pet sitter on Cat in a flat has seriously neglected our cats and they won’t even post the bad review I left. Our booking was done under my partner’s name, but I’ve got the right to complain as we live together. Also it’s been a week since we’ve contacted the company and they didn’t even get back to us yet, just an automatic reply saying it can take up to 3 weeks or more to process our claim.
How will other pet owners know who is a good sitter and who isn’t on this app? Our poor cat is not bouncing back from the experience, we’ve tried what we could, and tomorrow we are taking him in for a vet’s appointment purely for symptoms that started after he’s been in the care of a Cat in a flat sitter.

Update 19th Jan: the review left on their website is still not public, even though it wasn’t offensive and it wasn’t in violation of their terms. They have time to try to take down my review that I left on Trustpilot, but they still haven’t replied to our complaint from 3 weeks ago. We are facing high vet bills and they didn’t even make time to say they’re sorry about the situation created.