CAYP Psychology レビュー 

CAYP Psychology からの回答

2024年3月20日

Hi Matt,

Thank you for taking the time to share your experience with CAYP Psychology and leaving such a wonderful review. We are absolutely thrilled to hear that your journey with us exceeded your expectations, particularly in such a sensitive and significant matter as an ADHD assessment for your daughter.

It's so nice to know that our transparency and commitment to providing an outstanding service shone through from your initial enquiry to the completion of the assessment. We firmly believe in the importance of clear communication and ensuring that every step of the process is understood and comfortable for our families.

We're especially grateful for your kind words regarding Dr Sherell Calame, our dedicated psychologist. Knowing that she approached her work with genuine care and dedication, going above and beyond to support both you and your daughter, fills us with immense pride. At CAYP Psychology, we strive to cultivate an environment where our families feel heard, understood, and supported throughout their journey with us, and it's truly gratifying to hear that this was your experience.

Your mention of feeling like we went the extra mile without expecting additional payment truly resonates with our ethos. Our ultimate priority is the wellbeing and satisfaction of our families, and we firmly believe that providing exceptional service should never come with hidden costs or ulterior motives. Your trust in us to prioritise your daughter's needs means the world to us.

We understand the financial aspect of seeking professional assessments and support, and we're glad that our flexible payment options helped alleviate some of the burden. Your feedback regarding the installment plan is invaluable to us as we continuously strive to make our services accessible to all who need them.

Receiving a confirmed diagnosis can be a pivotal moment, providing clarity and a roadmap for accessing the necessary support and resources. We're delighted to have played a part in this journey and are confident that the comprehensive report provided will empower you to advocate effectively for your daughter's needs in various settings.

Once again, thank you for entrusting us at CAYP Psychology with such an important aspect of your daughter's wellbeing. Your glowing recommendation means the world to us, and we're grateful for the opportunity to have been of service to your family. Please don't hesitate to reach out if there's anything further we can assist you with along the way.

With best wishes,
- CAYP Psychology

CAYP Psychology からの回答

2024年3月18日

Hi Angie,


Thank you so much for your glowing review!

We're thrilled to hear that you had such a positive experience with Karen Tinsley.

It's wonderful to know that her personable nature made you feel comfortable and supported during a challenging time.

We truly appreciate your recommendation and are grateful for the opportunity to assist you.

If you ever need anything else, please don't hesitate to reach out.

With best wishes,
- CAYP Psychology

CAYP Psychology からの回答

2024年3月8日 に更新

Hi Lynsey,

Thank you so much for your incredibly kind words and for taking the time to share your experience with us. We're absolutely thrilled to hear that Karen has made such a positive impact on your family's journey.

Karen has always been dedicated to providing the highest level of support, and it's heartwarming to know that her knowledge, professionalism, and kindness have shone through during your time together. Creating a compassionate and comfortable environment for your daughter is always a top priority, and we're delighted to hear that she felt at ease under Karen's care.

It's wonderful to hear that Karen provided you with the time and space you needed, along with addressing any questions or concerns you had along the way. Empowering families like yours with the tools to understand, support, and advocate for their loved ones is truly at the core of what we do, and we're honored to have been a part of your journey.

Thank you again for your kind words and for entrusting us with your family's support. Please don't hesitate to reach out if there's anything else we can assist you with in the future.

With best wishes,
- CAYP Psychology

CAYP Psychology からの回答

2024年3月5日

Hi Richard,

Thank you so much for sharing your experience with us. We're deeply sorry for your loss and commend you for your strength in supporting both yourself and your children through such a challenging time.

We're glad to hear that Serena has been able to make a positive impact, particularly with your daughter. It's heartening to know that she formed a strong bond with Serena and experienced significant improvements in her behaviour as a result.

We understand that every child copes with grief differently, and we appreciate your openness in sharing your son's struggles during the sessions. Serena's dedication to not only supporting your children but also coaching you on ways to help your son adjust to the sessions is truly admirable.

Please know that we are here to support you and your family throughout this journey. We're grateful for your trust in Serena and our team, and we're committed to continuing to provide the patience, knowledge, and support you need as you navigate through this process. Thank you once again for choosing us to be a part of your journey.

With best wishes,
- CAYP Psychology

CAYP Psychology からの回答

2024年2月26日

Hi Bex,

Thank you so much for taking the time to share your experience with us. We are incredibly grateful for your kind words and for entrusting us with the care of your daughter.

It means a great deal to us that you felt happy and reassured to reconnect with Tania through CAYP Psychology. We are thrilled to hear that Tania's thoroughness, knowledge, and expertise shone through during your daughter's assessment process. Your acknowledgment of Tania's ability to notice less obvious signs and ask relevant questions speaks volumes about her dedication to understanding your daughter's unique profile.

We are pleased to hear that you found Tania to be kind, empathic, and personable throughout your interactions. Providing comprehensive support and ensuring clear communication is a top priority for us, and we are delighted to hear that your questions were addressed promptly and thoroughly.

Thank you for recommending our service to others. Your recommendation is the highest compliment we could receive, and it reaffirms our commitment to providing exceptional care to every individual and family we serve.

Please know that we are here to support you and your family every step of the way. If you ever need anything, please don't hesitate to reach out.

With best wishes,
- CAYP Psychology

CAYP Psychology からの回答

2024年2月26日

Hi DT,

Thank you so much for taking the time to share your experience with us! We are delighted to hear that Dr. Daniel Weisberg was able to assist your 10-year-old son in overcoming his mobility and anxiety challenges after his illness. It's amazing know that Dr. Weisberg's approach, starting from building a strong rapport and understanding your son's feelings, had such a positive impact.

We are thrilled to hear of your son's complete recovery, and we truly appreciate your kind words regarding the role Dr. Weisberg played in this journey. Your recommendation means a lot to us, and we are grateful for your trust in our services.

If you ever need any further assistance or support, please don't hesitate to reach out. Wishing your son continued health and happiness.

With best wishes,
- CAYP Psychology

CAYP Psychology からの回答

2024年2月19日

Hi Ruth,

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Murewa provided you and your family with such a positive and supportive experience.

Its amazing to know that Murewa's patience and gentleness resonated with both you and your son. Helping families tell their stories and find meaning in them is at the core of what we strive for, and we're delighted to hear that Murewa was able to guide you through this process with such care and understanding.

Flexibility is indeed one of our key values at CAYP, and we're glad to hear that it added value to your experience. We believe in adapting our approach to best meet the needs of our families, and we're thrilled that you found this aspect of our service beneficial.

Thank you once again for choosing CAYP Psychology to help navigate your family journey. We appreciate your feedback and look forward to continuing to support you and your family if necessary in the future.

With best wishes,
- CAYP Psychology

CAYP Psychology からの回答

2024年2月12日

Hi NJC,

Thank you for sharing your wonderful review with us. It's wonderful to know that Karen's clear and concise information about the assessment steps helped you navigate through the process with clarity and confidence. We pride ourselves on providing knowledgeable and personable support to our clients, and we're delighted to hear that Karen exceeded your expectations in this regard.

Creating a comfortable and supportive environment for your daughter during the assessments is incredibly important to us, and we're delighted to hear that Karen's approach put her at ease. It's amazing to know that your daughter enjoyed working with Karen, and that Karen's support extended to both of you throughout the entire process.

Communication is key, and we understand how important it is to keep our clients informed every step of the way. We're glad to hear that Karen kept you updated and was readily available to address any questions or concerns you had during the process.

On behalf of Karen and the entire team, thank you for entrusting us with this important journey. We truly appreciate your kind words and are honored to have been a part of your experience. Please don't hesitate to reach out if you need any further assistance or support in the future.

With best wishes,
- CAYP Psychology

CAYP Psychology からの回答

2024年2月5日

Hi Alison,

Thank you so much for sharing your experience with us! We're thrilled to hear that Dr. Hasan Waheed was able to provide excellent care for your highly anxious grandson. Putting families at ease, especially in moments of anxiety, is incredibly important to us, and we're delighted that Dr. Waheed was able to do just that.

His expert knowledge and professionalism shine through, and we're grateful for the trust you've placed in our team. If there's anything else we can assist you with, please don't hesitate to reach out. Your feedback means the world to us!

With best wishes,
- CAYP Psychology

CAYP Psychology からの回答

2024年2月5日

Hi Hope,

Thank you so much for taking the time to share your experience with us. We are delighted to hear that both Dr. Jenni and Dr. Heidi were able to provide your son with the care and support he needed during his assessment process.

It's heartening to know that despite the challenging time your son faced at school, the thorough assessment process and personalised care provided by our team have made a significant difference in his life. We understand the importance of timely and comprehensive support, especially when it comes to the well-being of your loved ones.

Your kind words mean a lot to us, and we are truly grateful for the opportunity to be a part of your son's journey toward thriving and success. If there's anything more we can do to assist you and your family, please don't hesitate to reach out.

Wishing your son continued progress and success ahead.

With best wishes,
- CAYP Psychology

CAYP Psychology からの回答

2024年1月24日

Hi K Sellers,

Thank you for sharing your sincere feedback with us. We are so happy to hear the positive impact Dr Brendan Dunlop has made on your daughter's life during such a challenging period.

It's truly uplifting to learn that the CBT therapy facilitated by Brendan not only assisted your daughter in navigating her difficulties but also provided valuable support to your family. Brendan's commitment to listening, understanding, and offering effective strategies for managing anxiety reflects his dedication to the well-being of those under his care.

Your recommendation is genuinely valued, and please know that we are here for you should you ever require further assistance or guidance.

Wishing your daughter continued progress and brighter days ahead.

With best wishes,
- CAYP Psychology

CAYP Psychology からの回答

2024年1月24日

Hi SS,

We greatly appreciate you taking the time to share your positive experience with us! It brings us immense joy to learn that the ADHD assessment for your daughter, led by Anne at our Manchester office, was excellent. Ensuring our families feel at ease and well-informed throughout the entire process is a top priority, and we're pleased to have achieved that for you.

Your recommendation holds significant value for us, and we sincerely thank you for placing your trust in CAYP Psychology. Should you have any further questions or require additional support, please feel free to contact us without hesitation.

Thank you once more, and we extend our best wishes to your family.

With best wishes,
- CAYP Psychology

CAYP Psychology からの回答

2024年1月24日

Hi Ruth,

Thank you so much for taking the time to share your experience with us! We are delighted to hear that Sherrell's calm and approachable manner made the assessment process more comfortable for your child. Our team at CAYP Psychology strives to provide a supportive and professional environment, and we're thrilled to know that the final report met your expectations in terms of thoroughness and helpfulness.

Your kind words are truly appreciated, and we are grateful for the opportunity to assist you and your child. If you ever have any further questions or need additional support, please don't hesitate to reach out.

Thank you again for choosing CAYP Psychology, and we wish you and your child all the best.

With best wishes,
- CAYP Psychology

CAYP Psychology からの回答

2024年1月17日

Hi Claire,

We sincerely appreciate you taking the time to share your positive experience with both CAYP Psychology and Karen. We are delighted to discover that Karen's expertise and support throughout the ADHD assessment for your 13-year-old had such a positive impact on you and your family.

Karen's dedication to her profession is evident, and your kind words underscore her exceptional knowledge in ADHD and autism.Its amazing to hear that she went the extra mile to provide the support your family needed during this crucial process. Recognising the significance of such assessments, especially for young individuals, we are pleased to have been a valuable source of assistance for your family.

Your recommendation holds great significance for us, and we genuinely value the trust you've placed in CAYP Psychology. If there's anything more we can assist you with or if you have any additional questions, please feel free to reach out. Wishing you and your family continued success, and please know that we're here for you whenever you may need our support.

With best wishes,
- CAYP Psychology

CAYP Psychology からの回答

2024年1月16日

Hi Mrs Watson,

It is entirely inappropriate for you to leave a second malicious review under a different account. Your comments are filled with misinformation and nasty words, all because you did not agree with our assessment of autism for you son, paid for by the local authority, not you.

I am extremely proud to be leading an exceptional team, who offer exceptional assessments. I am confident that this is what you received. When you share with me the names and details of these "companies who you have spoken with", I can find out where we can improve. I am, of course, willing to make changes. But in the real world, this is all part of your malicious and nasty reaction, because you disagreed with our opinion. Your malicious approach also included threatening my team until you get what you want. It is not acceptable.

I would rather have a page full of negative reviews and I have the knowledge we completed professional, thorough and accurate assessments, than you shout, complain, threaten and intimidate and we just give you what you want, contrary to the evidence presented.

I will only ask Trustpilot / Google to remove reviews if they are defamatory, harmful, illegal or fake. We do not have the power to remove reviews we simply do not like.

We will not be responding to any further correspondence from you or offering any form of support for you or your family.

Daniel Weisberg
(Managing Director at CAYP Psychology)

CAYP Psychology からの回答

2024年1月15日

Hi,

Thank you so much for your 5-star review! We're truly touched by your kind words and thrilled to have played a part in your journey.

We understand the significance of the assessment process, and we're delighted that Karen could guide you with the time and quality service you deserve. Going above and beyond is our commitment, and we're grateful for the opportunity to make a positive impact on your experience.

It warms our hearts to know that, even after a wait of several years, the decision to go private with CAYP Psychology brought you the comfort and ease you were seeking. Communication is key, and we're glad that our efforts in this area contributed to your overall satisfaction.

Karen is truly exceptional, and the knowledge that she was available to support you whenever necessary brings us great joy. We appreciate your choice of CAYP Psychology and the trust you placed in us for this crucial step in your journey.

If there's anything more we can assist you with or if you have further questions, please don't hesitate to reach out. Wishing you all the best on the next steps ahead!

With best wishes,
- CAYP Psychology

CAYP Psychology からの回答

2024年1月15日

Dear Lisa,

Thank you so much for taking the time to share your positive experience with us at CAYP Psychology. We are delighted to hear that your 12-year-old child's autism assessment journey with Barbara and her colleagues was a positive one.

It warms our hearts to know that Barbara's sensitivity and professionalism made a difference in your son's comfort throughout the assessment process. We understand that these assessments can be challenging, and we strive to create an environment that is not only thorough but also supportive.

We appreciate you highlighting Barbara's attention to detail, especially in allowing your son some time to decompress before the interview. It's crucial for us to consider the individual needs of each child, and we are glad to hear that this thoughtful approach was noticed and valued by your family.

Communication is key, and we are thrilled to learn that our efforts in this regard were well-received. Going the extra mile is something we are committed to, and knowing that you felt our genuine care means a lot to us.

Thank you for trusting us with your child's assessment, and please don't hesitate to reach out if you have any further questions or if there's anything else we can assist you with.

With best wishes,
- CAYP Psychology

CAYP Psychology からの回答

2024年1月18日 に更新

Hi Mr Watson,

Unfortunately, your comments are filled with wild accusations and outrageous conspiracy theories, and I cannot accept such accusations.

Your son received an autism assessment, paid for by the local authority. After your assessment was completed, with your involvement, you got in touch with me to share your concerns about the content of the assessment. I have spent a lot of time reviewing the assessment that my colleagues completed, and I have been in contact with most parties involved. It was clear to me that the assessment my colleagues completed was very thorough, professional and completed based on the evidence that was presented to them. The result of the assessment was that they did not make a diagnosis of autism for your son. We are proud of our ethical approach and integrity of our assessments: We do not make life-long diagnoses for children, unless we have sufficient evidence.

Your concerns with our assessment since evolved into wild conspiracies about coercion and conspiring against you and your son. Your claims of "imprisonment" of your son are obscene. He is under the care of the local authority. Your comments about refusing an ADHD assessment for your child being against his human rights is ridiculous: We did not complete an ADHD assessment because we felt that we would not be able to come to an outcome because of all the other challenges in his life. We do not put children through assessments unless we are confident that we can reach an outcome.

You then tried to intimidate my colleagues by making threats of leaving negative reviews and making formal complaints (even though you were already complaining to me, the right person who could help you come to a resolution), and I cannot accept such threats and intimidation. We are not a company where you shout and threaten, and we simply give you what you want.

I would rather you leave negative reviews and I have the knowledge we completed professional, thorough and accurate assessments, than you shout, complain, threaten and intimidate and we just give you what you want, contrary to the evidence presented.

I stand by my colleagues and the values-led, thorough and professional assessment that they completed, and I completely reject the nonsensical and misinformed comments that you have left about us.

Daniel Weisberg
(Managing Director at CAYP Psychology)

CAYP Psychology からの回答

2024年1月12日

Hi Nicola,

Thank you so much for your glowing review! We are truly honoured to have had the opportunity to support you and your daughter through the assessment process.

It's wonderful to hear that our team, particularly Heidi and Jenni, provided excellent support. At CAYP Psychology, we are deeply committed to the well-being of every child and their family, and your words affirm that our dedication is making a positive impact.

We are delighted that you found the entire process, from referral to diagnosis, to be quick and seamless. Efficiency is a key focus for us, and we're thrilled to have met your expectations.

Your recommendation means the world to us, and we're grateful for the trust you placed in CAYP Psychology. If there's anything more we can do for you or if you have any further feedback, please don't hesitate to reach out.

Wishing you and your daughter all the best on this journey, and thank you once again for choosing CAYP Psychology.

With best wishes,
- CAYP Psychology

CAYP Psychology からの回答

2024年1月5日

Dear Tony,

Thank you so much for taking the time to share your experience with us! We are delighted to hear that your journey with CAYP Psychology and our team, particularly with Karen Tinsley, was nothing short of fantastic.

We greatly appreciate your kind words about Karen's qualities - her kindness, compassion, and brilliance. It's so lovely to know that she made a positive impact not only on your experience but also on your son's. We understand that the process could have been stressful, and we're thrilled to hear that Karen's expertise and support turned it into a smooth and reassuring journey for you.

Your feedback means a lot to us, and we're grateful for the opportunity to be a part of your positive experience. If you ever need further assistance or have any more feedback to share, please don't hesitate to reach out. We look forward to serving you and your family again in the future.

Thank you once again for choosing CAYP Psychology and for the wonderful review!

With best wishes,
- CAYP Psychology