Celmade レビュー 388

Celmade からの回答

2025年12月2日

Thank you so much for your positive feedback. We truly appreciate your trust in Celmade. We are glad to know you had a great experience, and we look forward to serving you again. If you ever need product recommendations or support, feel free to reach out anytime.

For faster assistance you can also contact us through our social media platforms
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Instagram: celmade_global

Celmade Support Team

Celmade からの回答

2025年12月2日

Thank you so much for your positive feedback. We truly appreciate your trust in Celmade. We are glad to know you had a overall great experience, and we look forward to serving you again. We will do our best to make shipments more faster, If you ever need product recommendations or support, feel free to reach out anytime.

For faster assistance you can also contact us through our social media platforms
TikTok: celmade
Instagram: celmade_global

Celmade Support Team

Celmade からの回答

2025年12月2日

Thank you so much for your positive feedback. We truly appreciate your trust in Celmade. We are glad to know you had a great experience, and we look forward to serving you again. If you ever need product recommendations or support, feel free to reach out anytime.

For faster assistance you can also contact us through our social media platforms
TikTok: celmade
Instagram: celmade_global

Celmade Support Team

Celmade からの回答

2025年12月2日

Thank you so much for your positive feedback. We truly appreciate your trust in Celmade. We are glad to know you had a great experience, and we look forward to serving you again. If you ever need product recommendations or support, feel free to reach out anytime.

For faster assistance you can also contact us through our social media platforms
TikTok: celmade
Instagram: celmade_global

Celmade Support Team

Celmade からの回答

2025年12月2日

Thank you so much for your positive feedback. We truly appreciate your trust in Celmade. We are glad to know you had a great experience, and we look forward to serving you again. If you ever need product recommendations or support, feel free to reach out anytime.

For faster assistance you can also contact us through our social media platforms
TikTok: celmade
Instagram: celmade_global

Celmade Support Team

Celmade からの回答

2025年12月2日

Thank you for sharing your feedback. We sincerely apologize for the delays and the inconvenience you experienced. This is not the level of service we aim to provide.

The payment verification issue should not have happened twice, and we are reviewing this internally to ensure it does not repeat. Shipping delays and melted ice packs can occur due to USPS handling times, but damaged boxes are unacceptable and we take this seriously.

We would like to resolve this properly. Please contact us with your order number so we can review the shipment details and provide a suitable solution for you.

Celmade からの回答

2025年12月2日

Thank you so much for your positive feedback. We truly appreciate your trust in Celmade. We are glad to know you had a great experience, and we look forward to serving you again. If you ever need product recommendations or support, feel free to reach out anytime.

For faster assistance you can also contact us through our social media platforms
TikTok: celmade
Instagram: celmade_global

Celmade Support Team

Celmade からの回答

2025年12月2日

Thank you so much for your positive feedback. We truly appreciate your trust in Celmade. We are glad to know you had a great experience, and we look forward to serving you again. If you ever need product recommendations or support, feel free to reach out anytime.

For faster assistance you can also contact us through our social media platforms
TikTok: celmade
Instagram: celmade_global

Celmade Support Team

Celmade からの回答

2025年12月2日

Thank you so much for your kind feedback and for being a returning customer. We truly appreciate your trust in Celmade. We're glad to hear you enjoy our products and find the payment process easy. We also appreciate your patience regarding shipping times — we are continually working on improving our delivery speed.

We're always happy to prepare your orders, and we look forward to serving you again soon.

For faster assistance you can also contact us through our social media platforms
TikTok: celmade
Instagram: celmade_global

Celmade Support Team

Celmade からの回答

2025年12月2日

Thank you so much for your positive feedback. We truly appreciate your trust in Celmade. We are glad to know you had a great experience, and we look forward to serving you again. If you ever need product recommendations or support, feel free to reach out anytime.

For faster assistance you can also contact us through our social media platforms
TikTok: celmade
Instagram: celmade_global

Celmade Support Team

Celmade からの回答

2025年12月2日

Thank you so much for your positive feedback. We truly appreciate your trust in Celmade. We are glad to know you had a great experience, and we look forward to serving you again. If you ever need product recommendations or support, feel free to reach out anytime.

For faster assistance you can also contact us through our social media platforms
TikTok: celmade
Instagram: celmade_global

Celmade Support Team

Celmade からの回答

2025年12月2日

Thank you so much for your positive feedback. We truly appreciate your trust in Celmade. We are glad to know you had a great experience, and we look forward to serving you again. If you ever need product recommendations or support, feel free to reach out anytime.

For faster assistance you can also contact us through our social media platforms
TikTok: celmade
Instagram: celmade_global

Celmade Support Team

Celmade からの回答

2025年12月2日

Thank you so much for your positive feedback. We truly appreciate your trust in Celmade. We are glad to know you had a great experience, and we look forward to serving you again. If you ever need product recommendations or support, feel free to reach out anytime.

For faster assistance you can also contact us through our social media platforms
TikTok: celmade
Instagram: celmade_global

Celmade Support Team

Celmade からの回答

2025年12月2日

Thank you so much for your positive feedback. We truly appreciate your trust in Celmade. We are glad to know you had a great experience, and we look forward to serving you again. If you ever need product recommendations or support, feel free to reach out anytime.

For faster assistance you can also contact us through our social media platforms
TikTok: celmade
Instagram: celmade_global

Celmade Support Team

Celmade からの回答

2025年12月2日

Thank you so much for your positive feedback. We truly appreciate your trust in Celmade. We are glad to know you had a great experience, and we look forward to serving you again. If you ever need product recommendations or support, feel free to reach out anytime.

For faster assistance you can also contact us through our social media platforms
TikTok: celmade
Instagram: celmade_global

Celmade Support Team

Celmade からの回答

2025年12月2日

Thank you for sharing your concern — we completely understand why proper handling during transit is important to you. We want to reassure you that all neurotoxin products are packed with insulated materials and coolant packs to maintain a stable temperature during the initial phase of shipping.

It is also normal for ice packs to melt by the time the package arrives. This does not indicate product damage. These products remain stable during standard transit conditions, and we follow the same packaging procedures used by major global distributors.

However, we take your feedback seriously and are actively working on improving our packaging to ensure even better temperature control during longer routes.

If you have any questions about your specific order, please contact us with your order number — we’re here to help.

For faster assistance you can also contact us through our social media platforms
TikTok: celmade
Instagram: celmade_global

Celmade Support Team

Celmade からの回答

2025年12月2日

Thank you so much for your positive feedback. We truly appreciate your trust in Celmade. We are glad to know you had a great experience, and we look forward to serving you again. If you ever need product recommendations or support, feel free to reach out anytime.

For faster assistance you can also contact us through our social media platforms
TikTok: celmade
Instagram: celmade_global

Celmade Support Team

Celmade からの回答

2025年12月2日

Thank you so much for your positive feedback. We truly appreciate your trust in Celmade. We are glad to know you had a great experience, and we look forward to serving you again. If you ever need product recommendations or support, feel free to reach out anytime.

For faster assistance you can also contact us through our social media platforms
TikTok: celmade
Instagram: celmade_global

Celmade Support Team

Celmade からの回答

2025年12月2日

Thank you for bringing this to our attention. We are very sorry to hear about your experience, and your feedback is important to us.

Ice packs often melt during transit, but the product should not cause discomfort or irritation. Since you are experiencing itching and needed hydrocortisone and Benadryl, we strongly recommend stopping use immediately and consulting a licensed medical professional to ensure your safety.

Please contact us with your order number so we can review the shipment details and assist you further. We want to make sure the issue is properly investigated and resolved.

For faster assistance you can also contact us through our social media platforms
TikTok: celmade
Instagram: celmade_global

Celmade Support Team