Centre for Surgery was a delightfulâŠ
Centre for Surgery was a delightful experience, from my initial induction call through to the meeting with my surgeon and the actual surgery.
I had previously contacted Centre for Surgery a year prior to my official Rhinoplasty and had a meeting with Mr. Gilleard to discuss the procedure in detail. After deliberation at the time, I was hesitant to go ahead with the surgery that year - and through transparent conversations with my co-ordinator (Nikesh) I was fully refunded my money for that meeting.
Fast forward a year into now 2021, and I had changed my mind and was ready to finally make the decision and go ahead with my Rhinoplasty - as it was something I was conscious of for years. I looked around and attended a variety of different surgeons in Harley St. but none could match the efforts that Centre for Surgery made to me prior. So, I decided to get in touch with Centre for Surgery again and was immediately transferred to Nikesh - who happened to remember me from the year prior, which made me feel very reassured. He was able to find a relatively quick slot to meet Mr. Gilleard again, and to my surprise, he also remembered me from the previous year. He efficiently discussed his experience, and managed my expectations realistically about what he could achieve with my nose, which instilled a lot of trust as I could tell he wasn't just after the quick money. He took pictures of my nose from all different angles, and sent across an edited image of what he thought he could achieve with my nose, which was truly in line with my vision as it wasn't too drastic of a change.
After deliberation, I was advised to take 2 weeks to really consider going ahead with the operation now that I knew the ins and outs of the procedure. I decided to go ahead officially, and it was a really smooth, trusting process. Payment options were clearly explained to me and things I should be made aware of before my surgery date were promptly explained. Nikesh was great at answering all of my queries on a personal level, allowing me to text/call him directly which was great.
On the surgery day, I was extremely nervous, but the receptionists really helped keep me at ease. I was able to have my Dad drop me off and wait in the reception with me which was helpful, and they explained the process of the day to him thoroughly. They provided excellent services throughout, offering drinks and asking reassuring questions. I met with Mr. Gilleard and the anaesthetists again just before surgery to clarify what I wanted and if I had any pressing questions. The surgery process was extremely smooth. I went to sleep and woke up after 1.5hrs without much pain.
The immediate surgery team were great at ensuring I was comfortable and feeling okay. My Dad was already waiting upstairs as he had been efficiently contacted. Following from my surgery, I received a phone call each day by the support team to check if I were okay, and to schedule my 2 day follow up appt. I visited the Centre to remove the sponges in my nose and again the team were great at making me feel comfortable, and to take as much time as I needed.
It has now been just over 3 months since my Rhinoplasty and I am more than happy with the results. I am kept in regular contact with the support team to have follow-up appt. with Mr Gilleard, and I feel that as a paying customer, I had my money's worth with professional support and professional services.
I would recommend to anyone thinking about such surgery, to do a lot of research on Centre for Surgery and their surgeons, because from my experience - they are a great place to fulfil your needs.
2021幎8æ3æ¥
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