Absolutely excellent service - nothing to fault. Giles telephoned me on the same day that he had completed the survey to give us some verbal feedback before he completed a comprehensive report of our... ãã£ãšèŠã
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From start to finish the service from Certus property was excellent. We were having difficulty gaining access to the property due to tenants and Giles went above and beyond to fit us in at short notic... ãã£ãšèŠã
We were very pleased with the excellent personal service provided by Giles and Certus. As first time buyers the whole process of buying a property is a daunting one but people like Giles make it muc... ãã£ãšèŠã
We were thrilled with the our Level 2 survey provided by Giles. His thorough approach, and obvious knowledge of the area and period properties was invaluable to us. He was extremely and friendly throu... ãã£ãšèŠã
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We are a team of passionate individuals with decades of experience across the UK real estate market. Focused on delivering outstanding valuation advisory solutions to you, our relentless attitude to getting it right first time motivates us to achieve and surpass your expectations.ââ We deliver insightful real estate solutions for our clients across the broad spectrum of real estate. Services Pre-purchase residential Surveys & Valuations Consultancy & Solutions Asset management Options analysis Lease consultancy Lender risk assessments Strategic portfolio reviews Acquisition due diligence Disposal advice Asset re-purposing & re-positioning With offices in Edinburgh, Swansea, Oswestry and Cheltenham, our local geographic experience combined with our wealth of expert market knowledge mean that our team are always able to provide reliable advice that your can trust, regardless of the sector, property type or location.
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Excellent property survey service
We were really pleased with the service offered by Certus. Competitively priced, efficient, fast and really good direct feedback on the day of the survey. Couldn't fault them and will definitely recommend.
That was a marvellous experience usingâŠ
That was a marvellous experience using their RICS Level 2 Survey with valuation and drone service. Giles provided professional and efficient service. After completing the survey inspection in the morning, he called me in the afternoon to explain the important findings. He also managed to send the full report the next day.
Regarding the report content, I asked my engineer friend to review the details, and he also gave excellent feedback on the report. I believe Giles and his company offer an outstanding surveying service in the South West of the UK. Thank you so much Giles.
As a first time buyer
As a first time buyer, Giles Cooper from Certus provided excellent customer service. He was very transparent with his findings surrounding the property and open to his thoughts & suggestions. A phone call on the day & a comprehensive review of the survey, brought quality and professionalism to the experience. Would definitely recommend Certus Property Consultants if you are looking for a trusted surveyor.
Giles Cooper from Certus Property Consultants
I recently engaged with Giles Cooper from Certus Property Consultants to carry out a Level 2 Survey on a property I am planning to purchase.
Giles was happy to answer all of my questions, pre and post survey. The survey report was delivered within the promised timeframe and was detailed with helpful photos and recommendations. It has given me more confidence in moving forward with the purchase.
I would highly recommend Giles and Certus Property Consultants.
Personal service from Certus
Personal service from Certus, including a phone call on the day of the survey to give an overall report on the house to be purchased.
An excellent experience
An excellent service was provided. The survey was carried out as booked, with no problems. The feedback process was very detailed. Our surveyor, Giles, took the time to answer our questions, despite us being on another continent! We could not have hoped for a better experience.
We highly recommend Certus Property consultants, and we will definitely use them in the future.
Jon was great with our valuation neededâŠ
Jon was great with our valuation needed on a mixed use property. Valuation report came back very quickly too which was really helpful in getting my bridging loan sorted.
Josh was drafted in last minute to sortâŠ
Josh was drafted in last minute to sort us our survey/valuation on our new home to complete on the 31st march, he came through and sorted everything in a single day for us, excellent service and highly recommend
I was very happy with the Level 2âŠ
I was very happy with the Level 2 survey Giles recommended & carried out. He explained his process of doing the survey, phoning me after on the day to discuss & sending the written report the next day. That was exactly what happened, I would highly recommend his services. He was professional & helpful.
We were thrilled with the our Level 2âŠ
We were thrilled with the our Level 2 survey provided by Giles. His thorough approach, and obvious knowledge of the area and period properties was invaluable to us. He was extremely and friendly throughout and offered further support later down the purchasing process. Overall we would highly recommend his services.
We were incredibly impressed
We were incredibly impressed with the outstanding personal service provided by Giles. Not only was the survey incredibly thorough, but he also took the time to phone us the day of the survey to give a summary of his findings. The report then came to us the next day. The level of communication and attention to detail was invaluable and gave us real peace of mind. He also made himself available for all our follow up questions, which was a real help in prioritising the work identified. We highly him to anyone who values personal and professional service.
Giles Cooper was recommended to us by aâŠ
Giles Cooper was recommended to us by a friend. The services offered was great - friendly people who responded to emails and made an appointment to see the property quickly. The Housebuyers report was thorough and detailed. Customer care great.
I have just recommended Giles Cooper and the firm to my sister and her husband who are buying a house.
Great personal service
Great personal service
Stephanie in the office was really helpful in booking my survey and sending me all the information I required before hand. Giles rang me after the survey with a summary of his findings and then sent a full and very comprehensive report. I then rang him with a barrage of questions which he was more than willing to answer. I would highly recommend.
Excellent service
Excellent service , would highly recommend Giles , very knowledgeable and happy to chat on phone if you have any questions
Giles recently completed a survey forâŠ
Giles recently completed a survey for me on a 1930s house. His report was comprehensive and informative and he was happy to talk me through his findings. Throughout the process Giles and his team were extremely helpful and quick to respond to my many questions. I have no hesitation in highly recommending Giles and will definitely be using his expertise in the future.
Excellent, professional and friendly service.
We had excellent, professional and friendly service throughout.
The written report was thorough and extremely helpful with reassuring conclusions.
We were also able to receive excellent verbal feedback on the survey and given reassurance on any matters of detail. I would gladly recommend this company to anyone needing a detailed property survey.
Very friendly and professional fromâŠ
Very friendly and professional from initial phone call, survey was back to us swiftly and Giles was incredibly helpful. Highly recommended. Thank you for helping us.
Excellent service and super quickâŠ
Excellent service and super quick turnaround for our survey report. Giles is very knowledgeable, always happy to help and always available to answer any queries. Would not hesitate to recommend to family and friends!
Another great experience
Iâve worked with Giles on a number of occasions over the years. Once again, weâve had a great experience. Professional, knowledgeable and really friendly service from him and the rest of the team. We got a call following the survey and a very user friendly report the next day. Really helps to take some of the stress out of buying a house!
Professional, friendly and speedy service
Giles has recently carried out a survey on the house I am hoping to buy. From the first enquiry to the Certus office I knew that this would be a good experience. Both Giles and Steph were professional, patient and friendly. I didnât have to wait long for the survey to be done and I received the very comprehensible report extremely quickly along with the assurance that Giles would be happy to answer any questions I might have. I would definitely recommend Certus, especially perhaps for those of us who might feel a little nervous about the whole process.
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