CEWE レビュヌ 

1,141
•
TrustScore 5段階評䟡の4

4.2

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Photo book was as good or better than expected. Photos were alomost identical to what the online visualiser showed. Simple and seamless transaction. Would suggest charging only for 1 extra piece of pa... もっず芋る

5぀星のうち1の評䟡

I uploaded a few JPEGs for printing on September 7. Received my prints on September 25. There must have been less than an hour’s work involved and I feel an 18 day turnaround is a abysmal service by... もっず芋る

5぀星のうち5の評䟡

Extremely easy software to design your book - whether you design it yourself or use suggested templates. Very intuitive. Amazing paper options (the photograpic paper choice is lovely and thick and oo... もっず芋る


䌁業情報

  1. 写真珟像サヌビス

CEWE に぀いお

圓該䌁業による蚘述

As Europe's leading photo printing company, we're passionate about turning your most precious photographs into beautiful, high-quality printed pieces.

Our lab utilises the most advanced techniques, combining years of in-house experience with photographer-approved print processes and materials to create the premium CEWE PHOTOBOOK, Wall Art, Calendars and more.

Home to the award-winning CEWE PHOTOBOOK, which transforms your images into a stunning storybook of memories.


連絡先

4.2

ほが満足

TrustScore 5段階評䟡の4

1141件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

Trustpilot では、本物の人間によるコンテンツに重きを眮いおいたす。ただし、この䌁業は返信原皿の䜜成に圹立぀ AI 支揎ツヌルにもアクセスするこずができたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.2

すべおのレビュヌ

(1,141)

過去12か月のレビュヌ数: 128ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち2の評䟡

Fast delivery Failure

I could choose 2 possible dates, standard shipping and fast shipping. I trusted fast shipping, paid extra, and parcel arrived after the standard shipping date.
Disappointing

2025幎7月25日
CEWE ロゎ

CEWE からの回答

Josip Peic,

Please accept our apologies that your order was delayed. I have reviewed this and as an apology for the delay we have processed a refund of your express fees and postage charge. Please allow up to 5 to 7 working days for the refund to appear in your account.

I understand how inconvenient and frustrating this delay must have been, particularly if you were relying on the order arriving on time, and I am very sorry that we fell short on this occasion.

We are reviewing our processes to help reduce the likelihood of this happening again and to improve our service going forward. Thank you for your patience and for bringing this to our attention.

Kind Regards,
Mya
Customer Service Support.

5぀星のうち5の評䟡

Excellent Wedding Album

I recently created a boxed Wedding Album gift for my niece. CEWE album was top class, the quality, service & price was beyond my expectations. I loved all the choices of design, colour, print etc which allows for great creativity. I could not recommend them enough. Thank you for an excellent album.

2025幎7月21日
5぀星のうち1の評䟡

Late

The photo album turned out well but the album even though I paid for swift posting didn’t arrive in time. It was to be a present. I never had the present on the day. They said they would refund me the fee that I paid for the express post when I complained about the service. I’m sure the company are informed when the item is delivered particularly express post. The refund never happened. There is no point getting a photo album done by this company if you need it on time. Be sure to give yourself at least four weeks extra for their said date in order to feel comfortable regarding delivery.

2025幎7月8日
CEWE ロゎ

CEWE からの回答

M S,

We are sorry to hear that you are not satisfied with our service.

I have reviewed your correspondence with our team, and I can see that we asked you to let us know if your order arrived late. If it did, we would refund your express delivery charge. That email was sent on 10.07.2025, and as we did not receive a response from you, we were not aware that your order had arrived late and the refund was not processed at that time.

Now that we are aware of the delay, we will process the express delivery refund for you and it should be with you in the next few working days. I apologise for any inconvenience this has caused and appreciate your feedback.

Kind Regards,
Mya
Customer Service Support.

5぀星のうち3の評䟡

First of all,I really like CEWE Photo.

First of all,I really like CEWE Photo.

I have ordered 4 photobooks so far and all of them are as good as I expected them to be,even people whose I am showing it to are surprised how nice and good quality the photobook is/are.

Only issue which I am having is with my last photobook which I create it CEWE App. I tried to order it and has 2 unsuccessful attempts. 2 times the payment went through and both times the order didn't,so I am still struggling to get my 5th photobook.
I was in touch with your team via emails,they were helpful but at the end no one could really tell me or help me to order it as they said it might be the software issue ir credit card issue.But I had ordered my all photobooks in the same way just for some reason the 5th one doesn't wanna go through.

2025幎6月27日
CEWE ロゎ

CEWE からの回答

Marianna Coufalova,

Thank you for your feedback.

We are sorry to hear that you have been experiencing issues while trying to place your order. I can see that our team has been trying to help, but it has been difficult to determine the cause of the problem. Our last email to you was sent on 22/07/25, asking you some follow-up questions, but we have not yet received a response.

I apologise for how long this has been going on. If you would like to continue, please feel free to reply to our email so we can keep investigating and help resolve this for you.

Thank you for your patience and for bringing this to our attention.

Kind Regards,
Mya
Customer Service Support.

5぀星のうち1の評䟡

Not delivered on time

I ordered a photo book and I paid extra to have anexpress delivery so as to ensure that my photo book arrived in time for a special occasion. The book is still being processed today ( the delivery date). I received an email stating that the book is delayed and is estimated to take up to another four days. The event is at the weekend and I won’t have my present in time. If I had been told this from the beginning I could have organised something else.
My order number is 9220828856
I also emailed you prior to posting this review.

2025幎7月10日
自発的なレビュヌ
CEWE ロゎ

CEWE からの回答

MeMe,

We are very sorry to hear that you were not satisfied with our service.

We apologise for any upset this situation has caused and want to investigate this further for you. We always strive to resolve any issues in your favour.

Unfortunately, it appears that you have not provided any contact details or your order number, so we are currently unable to look into this matter further for you.

Please reach out to us with your contact information and order number at your earliest convenience so we can begin working on a resolution for you.

Thank you for bringing this to our attention, and we look forward to resolving this for you.

If you wish to discuss this further, please contact our customer care team using one of the following methods –

Telephone: 00 44 330 912 2113

Email: info@cewe.ie

Or

Live Chat

Kind Regards,
Mya
Customer Service Support

5぀星のうち4の評䟡

All good with the quality of the print


All good with the quality of the print and the timing of the order.
The only problem was finding 2 additional photos that were not part of my order in the mix. Photos were family pictures with kids etc.. nothing serious but the idea that our photos could get mixed up and someone else around the world could receive by accident one of my photos is a bit disturbing.

2025幎6月1日
5぀星のうち1の評䟡

This company is a joke

This company is a joke. Ordered 2 framed prints in different dates. None of them arrived. Called the day the first delivery date was due and they told me they were both produced and they’d be dispatched next morning.
Called the morning after and they told me they wouldn’t arrive for Father’s Day.
Called in the afternoon to request a refund and they told me it was a mistake from the person who took the call in the morning and they’d be here on time.
Asked for a cancellation and refund cause at this point I had arranged an alternative present.
They charged me but successfully managed to intercept the parcels. So here I’m having paid them £150 for nothing
As of June 23rd I haven’t received my money back.

2025幎6月13日
自発的なレビュヌ
CEWE ロゎ

CEWE からの回答

Lolo McCaw,

I am very sorry about the miscommunication you experienced during this process. I understand how frustrating it must have been to receive conflicting information about the status of your orders and the delivery dates, especially when you were relying on them for a special occasion like Father’s Day.

As soon as you let us know you no longer needed the prints, we took action to intercept the parcels before they were dispatched. I can also confirm that a full refund was processed for both of your orders, as you requested.

If you have not yet received these refunds, or if there is any outstanding issue, please reach out to us directly so we can investigate this further for you and ensure it is resolved as quickly as possible.

Thank you for your feedback. We appreciate you bringing these concerns to our attention and will use them to help improve our communication and service going forward. Sincere apologies again for the inconvenience caused.

Kind Regards,
Mya
Customer Service Support.

5぀星のうち5の評䟡

⭐⭐⭐⭐⭐ best printing company

⭐⭐⭐⭐⭐
I recently printed several of our wedding pictures with CEWE, and I’m honestly amazed by the quality. The resolution is incredible—each photo came out so clear and detailed, much better than I expected! They truly brought our special memories to life.

I did have a small issue using the app to find the right sizes for my frames, but overall, it was a fantastic experience. I’m really happy with the results and can’t wait to print more photos soon. Thank you, CEWE!

2025幎5月20日

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