Well I invest in CITRA's so for that Charity Bank is the best - I believe that the FSCS protection should be raised to at least £250,000 for this type of charitable investment tollway people to invest... もっと見る
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I have been with this bank for a while. I love the idea that it is ethical and helps charities. The easy access account is a great addition. I can't wait for the App to come out, as writing a paper le... もっと見る
企業が回答しました
We are a charity and was recommended to Charity bank. We opened a 40-day notice saving account intending to deposit about £45k with them. However, due one of or trustees having to be be away unexp... もっと見る
企業が回答しました
Love I can get through to someone to speak to about my account promptly. Always friendly and supportive service. Really excited about the Mobile App launch so can have visibility of my savings! Keep u... もっと見る
企業が回答しました
企業情報
当該企業による記述
Charity Bank is the loans and savings bank for charities, social enterprises and people who want to make the world a better place. It uses its savers’ money to provide much needed loans to UK organisations working to drive positive social change – bringing benefits for people, communities and the environment. Charity Bank is owned by social purpose organisations and aims to use its expertise, commitment and flexible approach to lending, to help charities and social enterprises get the support and funding they need.
連絡先
High Street 182, TN9 1BE, Tonbridge, 英国
- +44 (0)1732 441900
- enquiries@charitybank.org
- charitybank.org
4.4
優良
22件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Well I invest in CITRA's so for that…
Well I invest in CITRA's so for that Charity Bank is the best - I believe that the FSCS protection should be raised to at least £250,000 for this type of charitable investment tollway people to invest more safely
2026年5月30日
自発的なレビュー
Charity Bank からの回答
Thank you for leaving a review and for choosing Charity Bank.
Best wishes,
Charity Bank
Great customer service
Love I can get through to someone to speak to about my account promptly. Always friendly and supportive service. Really excited about the Mobile App launch so can have visibility of my savings! Keep up the good work.
2026年5月12日
自発的なレビュー
Charity Bank からの回答
Thank you for leaving a review.
It’s great to hear that you’ve had a positive experience.
Best wishes,
Charity Bank
Ethical and good service
I have been with this bank for a while. I love the idea that it is ethical and helps charities. The easy access account is a great addition. I can't wait for the App to come out, as writing a paper letter for transfers is a bit tedious. But email responses are prompt and helpful.
2026年5月6日
自発的なレビュー
Charity Bank からの回答
Thank you for leaving a review, we really appreciate it. We're proud to be investing in technology to make our savers experience even better. Best wishes, Charity Bank
Early days but so far so good
2026年4月23日
自発的なレビュー
Charity Bank からの回答
Thank you for leaving a review.
It’s great to hear that you’ve had a positive experience.
Best wishes,
Charity Bank
Pleased to be able to Open an Account…
Pleased to be able to Open an Account that also Benefits Good Causes etc.
2025年12月10日
自発的なレビュー
Charity Bank からの回答
Thank you for leaving a review and for your kind words about our impact.
Thank you for supporting a bank for good.
Best wishes,
Charity Bank
Wanted to save with a bank with…
Wanted to save with a bank with positive social purpose. Setting up an account was straightforward and staff were friendly and helpful. Very happy with my decision.
2026年4月8日
自発的なレビュー
Charity Bank からの回答
Thank you for leaving a review and for your kind words.
Thank you for supporting a bank for good.
Best wishes,
Charity Bank
Ethical v Greed
Great to think that your savings are having a positive social impact rather than adding to the coffers of oligarchs and unethical corporations
2025年10月21日
Charity Bank からの回答
Thank you for leaving a review and for your kind words about our social impact.
Thank you for supporting a bank for good.
Best wishes,
Charity Bank
Charity Bank からの回答
Thank you for leaving a review.
It’s great to hear that you’ve had a positive experience.
Thank you for supporting a bank for good.
Best wishes,
Charity Bank
Telephone support excellent
Telephone support excellent. Helpful, polite staff.
Online access to the Charity Bank account would be useful as the parish council has to provide monthly bank reconciliations and it is difficult to quickly obtain a bank balance.
2025年7月12日
Charity Bank からの回答
Thank you for leaving a review. It’s great to hear that you’ve had a positive experience.
Charity Bank is committed to improving our services, and your comments help us shape future developments.
We recognise the importance of digital access and are actively implementing a mobile banking app which will be launched in 2026.
Thank you for choosing to save with us and for helping your money do good. We look forward to sharing updates on our technology transformation soon.
Best wishes,
Charity Bank
Charity Bank からの回答
Thank you for leaving a review.
It’s great to hear that you’ve had a positive experience.
Thank you for supporting a bank for good.
Best wishes,
Charity Bank
Very happy with our deposit in the Charity Bank
Easy to set up the account and communicate with the Charity Bank.
2025年8月20日
Charity Bank からの回答
Thank you for leaving a review.
It’s great to hear that you’ve had a positive experience.
Thank you for supporting a bank for good.
Best wishes,
Charity Bank
Would recommend!
Everything went smoothly in opening our account and customer service was always quick and helpful.
2025年8月1日
Charity Bank からの回答
Thank you for leaving a review.
It's great to hear that you would recommend Charity Bank. We're glad that you've had a positive experience, we'll be sure to share your lovely feedback with our team.
Thank you for supporting a bank for good.
Best wishes,
Charity Bank
A great way to save and help others
I have had several interactions with the Charity Bank and I have found them to be both friendly and professional. Unlike the high street banks there is an extra feel good bonus when you are depositing with the Charity in knowing you are helping others.
2025年7月31日
Charity Bank からの回答
Thank you for leaving a review.
It's great to hear that you've had a positive experience, we'll be sure to share your lovely feedback with our team.
Thank you for supporting a bank for good.
Best wishes,
Charity Bank
Charity Bank からの回答
Thank you for leaving a review.
It’s great to hear that you’ve had a positive experience.
Thank you for supporting a bank for good.
Best wishes,
Charity Bank
Get On Line
I hadnt realised when I opened the account that it ONLY by post/email not on line.
This needs to change soonest
2025年8月19日
Charity Bank からの回答
Hi Richard,
Thank you for taking the time to share your feedback. Charity Bank is committed to improving our services, and your comments help us shape future developments.
While we currently operate via post and email and inform of this in our Summary Box information and FAQs, we recognise the importance of digital access and are actively implementing a mobile banking app which will be launched in 2026.
If you have any further suggestions or would like to discuss your experience in more detail, please don’t hesitate to reach out to our Savings team.
Thank you for choosing to save with us and for helping your money do good. We look forward to sharing updates on our technology transformation soon.
Best wishes,
Charity Bank
“Easy, Friendly, and Trustworthy Banking
Really easy to open my account and everything was explained clearly. My funds were acknowledged quickly, and the team have been friendly and reassuring throughout. It feels good to bank somewhere ethical and trustworthy
2025年7月28日
Charity Bank からの回答
Thank you for leaving a review.
It’s great to hear that you’ve had a positive experience.
Thank you for supporting a bank for good.
Best wishes,
Charity Bank
Easy and straightforward process
Easy and straightforward process. Friendly and helpful staff.
Date is not exact as I can’t remember the date.
2025年6月1日
Charity Bank からの回答
Thank you for leaving a review.
It’s great to hear that you’ve had a positive experience.
Thank you for supporting a bank for good.
Best wishes,
Charity Bank
So far so good
So far so good. Prompt replies and when I needed to take money out it was done swiftly without issues. Chosen for their ethics and not investing in weapons and other unethical stuff
2025年7月21日
自発的なレビュー
Charity Bank からの回答
Thank you for leaving a review.
It’s great to hear that you’ve had a positive experience.
Thank you for supporting a bank for good.
Best wishes,
Charity Bank
Poor Service from Charity Savings Administrator
We are a charity and was recommended to Charity bank. We opened a 40-day notice saving account intending to deposit about £45k with them. However, due one of or trustees having to be be away unexpectedly, we couldn't deposit the full amount. They sent a email with just 2 days notice to deposit the remaining amount to a minimum £1000 by the time I picked up the email they had closed the account.
Update: The Head of Savings called and had a productive discussion with us and have re-opened the account. Thank you Jus for your assistance and understanding.
2025年6月3日
自発的なレビュー
Charity Bank からの回答
Hi Stanley,
We’re sorry to hear that you didn’t have a positive experience.
Thank you for taking our call this morning. It was a pleasure to speak with you and be able to resolve this issue by reinstating your account.
We look forward to a long relationship with you and your Charity.
Thank you for savings for good with us.
Best wishes,
Charity Bank
Charity Bank really understand what charities need
We set up a Charity Bank savings account to get interest on some large grants that our small charity received. Although the process for managing the account via email is a little unusual, the Charity Bank account was super-easy to set up compared to charity accounts from more conveniental banks which are an absolute nightmare.
Because it's a savings account we don't have a lot of transactions, but the system works really well and has dual signature authorisation to keep our account safe. Requests to transfer funds out of our savings account are processed within hours. Staff are really friendly and helpful and respond to questions quickly. You actually get to deal with real people!
And an attractive rate of interest, which means more money for our charitable work. What's not to like?
2024年11月22日
自発的なレビュー
Charity Bank からの回答
Hi Dr Moxley,
Thank you for leaving a review.
It’s great to hear that you’ve had a positive experience.
Thank you for supporting a bank for good.
Best wishes,
Charity Bank
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