Ordered three 'small' vinyl storage boxes in oak. Price was very good so my expectations were not great but... the product was excellent - good, high density materials, high production standards with... もっと見る
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We are SO pleased with our new chair. It is bright, attractive and comfortable. It took less than 5 minutes to assemble and was delivered quickly. Hesitant to buy as considerably cheaper than most so... もっと見る
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Excellent service, ordered 3 x vinyl shelf units Sunday eve, Tuesday midday arrived. Packed very well for transit, simple assembly. Very strong, sturdy units, perfect for storing vinyl. A big plus to... もっと見る
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Delivery was quick and the quality of the LP storage unit is very good. It is strong and sturdy and holds all our vinyl. The only reason for not giving 5* is the incomprehensible instructions - I can... もっと見る
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企業情報
Charles Jacobs について
当該企業による記述
連絡先
1 - 1a Rash's Green, NR19 1JG, Dereham, 英国
- contact@charlesjacobs.co.uk
- charlesjacobs.co.uk
4.7
優良
834件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Happy with my vinyl stand
Happy with my vinyl stand. It’s the second one I order. That’s a sign of my being satisfied with the first one. I still have room for one more if needed.
2025年11月3日
Charles Jacobs からの回答
Hello,
Thank you for taking time to leave feedback, we really appreciate this.
We are pleased to hear that you are satisfied with your vinyl units!
We would be more than happy to assist with future purchases!
Kind regards,
Charles Jacobs Customer Care Team
Record storage
Excellent product,good communication,competitive pricing and quick delivery too.
2025年10月31日
Charles Jacobs からの回答
Hello Greg,
Thank you for your review.
We are delighted to hear that you are pleased with the service we provide!
We hope you enjoy your new record storage!
Kind regards,
Charles Jacobs Customer Care Team
Charles Jacobs からの回答
Hello Emma,
Thank you for leaving a positive review, we really appreciate this!
We are delighted to hear that you are happy with the service we provide!
We hope you enjoy your order!
Kind regards,
Charles Jacobs Customer Care Team
Nice Unit
Delivery was quick and the quality of the LP storage unit is very good. It is strong and sturdy and holds all our vinyl. The only reason for not giving 5* is the incomprehensible instructions - I can follow written instructions but a sheet of pictures is just confusing! As a 70 year old woman with arthritis I was able to put the unit together with just a screwdriver - once I figured out what I was supposed to do.
2025年10月27日
Charles Jacobs からの回答
Hello Pauline,
Thank you for your thoughtful review!
We're delighted to hear that you're pleased with the quality and strength of your LP storage unit, and that it’s doing a great job holding your vinyl collection.
We appreciate your comments about the instructions.
Kind regards,
Charles Jacobs Customer Care Team
Delighted with these shelves
Delighted with these shelves! The quality for the price is excellent. A little complicated to make up but we got thee and they look great.
2025年10月27日
Charles Jacobs からの回答
Hello Karen,
Thank you for leaving us feedback, we really appreciate it.
We’re thrilled to hear you’re delighted with your shelves and that they look great in your space.
Kind regards,
Charles Jacobs Customer Care Team
Excellent quality flat pack
Excellent quality flat pack - fitted together no issues, spare screws etc. Looks perfect, opted for concrete finish XL lp storage, ended up buying an extra one, stacked nicely & secured with supplied brackets.Fast delivery would absolutely recommend this over other brands of furniture.
2025年10月27日
Charles Jacobs からの回答
Hello,
Thank you for taking time to leave positive feedback, we really appreciate this!
We are pleased to hear that you are happy with your new LP storage units!
We are delighted to hear that you would recommend us!
Kind regards,
Charles Jacobs Customer Care Team
Much better than Ikea
Easy ordering, great quality for the price, easy assembly and super quick delivery! Top notch much better than IKEA.
2025年10月20日
Charles Jacobs からの回答
Hello Allan,
We are pleased to hear that you are satisfied with your order as well as the service we provide!
Kind regards
Charles Jacobs Customer Care Team
Excellent prompt service and well made…
Excellent prompt service and well made nest of tables. Customer service arranged a replacement part quickly and efficiently
2025年10月20日
Charles Jacobs からの回答
Hello,
Thank you for taking time to leave a positive review!
We are thrilled to hear that we could resolve your issue promptly.
We hope you enjoy your order!
Kind regards,
Charles Jacobs Customer Care Team
All delivered on time on the right date…
All delivered on time on the right date by efficient delivery men.
2025年10月20日
Charles Jacobs からの回答
Hello Jane,
We appreciate your positive review.
We are pleased to hear you received your order promptly!
Kind regards,
Charles Jacobs Customer Care Team
I ordered a silver sofa bed but when it…
I ordered a silver sofa bed but when it arrived the box said skate and it was bluish didn’t match other furniture but I was having guests to stay so had to keep it but not happy at all
2025年10月20日
Charles Jacobs からの回答
Hello,
I can confirm that we do not sell Sofa beds - it looks like this review is intended for a different business? If that is true then please could you update your review to reflect the product you ordered from us?
If there is a problem with your Charles Jacobs order then please do not hesitate to contact us. Our contact details are contact@charlesjacobs.co.uk or alternatively you can contact us on 01362697700. Our lines are open Monday-Friday, 8:30am - 5:00pm.
Kind regards,
Charles Jacobs Customer Care Team
Charles Jacobs からの回答
Hello Michael,
Thank you for the positive review.
We are pleased to hear you are happy with the service we provide!
Kind regards,
Charles Jacobs Customer Care Team
Impressive quality.
Easy ordering.
Good price.
Rapid dispatch.
Solid materials.
Impressive quality.
2025年10月17日
Charles Jacobs からの回答
Hello William,
Thank you for taking time to leave a review.
We are pleased to hear you had a positive experience with us!
We hope you enjoy your order!
Kind regards,
Charles Jacobs Customer Care Team
Charles Jacobs からの回答
Hello Paul,
We appreciate your positive feedback!
We are pleased to hear you were happy with our service!
Kind regards,
Charles Jacobs Customer Care Team.
Great quality, great service
We've ordered lots of the twin monitor raisers for our office, the quality is great, they transform the desk, aren't expensive and the delivery has been great. One was sent with the wrong bolt but a day after sending an email I received the replacement. Outstanding
2025年10月15日
Charles Jacobs からの回答
Hello Chris,
Thank you so much for the positive review!
We are thrilled to hear that we resolved your issue promptly and that you are happy with your twin monitor raisers.
We appreciate your repeat custom!
Kind regards,
Charles Jacobs Customer Care Team
Charles Jacobs からの回答
Hello,
Thank you for taking time to leave a positive review, this is much appreciated.
We are thrilled to hear that you are satisfied with the service we provide!
Kind regards,
Charles Jacobs Customer Care Team
Product was exactly as advertised
Product was exactly as advertised, easy to assemble and great value for money.
2025年10月14日
Charles Jacobs からの回答
Hello,
Thank you for the positive feedback!
We are happy to hear that you found our products to be true to our listings as well as good value for money.
We hope you enjoy your order!
Kind regards,
Charles Jacobs Customer Care Team.
Charles Jacobs からの回答
Hello,
Thank you for taking time to leave a positive review, this is much appreciated!
We are pleased to hear you found our chairs to be good value for money, and you received your order promptly.
We hope you enjoy your chair!
Kind regards,
Charles Jacobs Customer Care Team
Package arrived on time
Package arrived on time, nothing missing and to the correct address.
2025年9月30日
Charles Jacobs からの回答
Hello Christine,
Thank you for your feedback.
We are glad to hear your order arrived to you with nothing missing and the delivery was on time.
Kind regards,
Charles Jacobs Customer Care Team
Charles Jacobs からの回答
Hello Tom,
Many thanks for your positive review.
We are glad to hear the delivery was punctual and you received your product well packaged.
We hope you enjoy your new order!
Kind regards,
Charles Jacobs Customer Care Team
Fantastic company
Wow this company is is seriously great ordered a Replacement Chair Gas Lift Piston perfect fit this save me a fortune delivery was super fast as well
All the best
2025年10月9日
自発的なレビュー
Charles Jacobs からの回答
Hello,
Thank you for your positive feedback. We really appreciate this.
We are thrilled to hear you think our company is great! We are happy you were able to save money by purchasing the replacement gas lift from us and received this promptly.
Kind regards
Charles Jacobs Customer Care Team
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