Ordered three 'small' vinyl storage boxes in oak. Price was very good so my expectations were not great but... the product was excellent - good, high density materials, high production standards with... もっと見る
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We are SO pleased with our new chair. It is bright, attractive and comfortable. It took less than 5 minutes to assemble and was delivered quickly. Hesitant to buy as considerably cheaper than most so... もっと見る
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Excellent service, ordered 3 x vinyl shelf units Sunday eve, Tuesday midday arrived. Packed very well for transit, simple assembly. Very strong, sturdy units, perfect for storing vinyl. A big plus to... もっと見る
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Delivery was quick and the quality of the LP storage unit is very good. It is strong and sturdy and holds all our vinyl. The only reason for not giving 5* is the incomprehensible instructions - I can... もっと見る
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企業情報
Charles Jacobs について
当該企業による記述
連絡先
1 - 1a Rash's Green, NR19 1JG, Dereham, 英国
- contact@charlesjacobs.co.uk
- charlesjacobs.co.uk
4.7
優良
834件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I've bought from you in the past
I've bought from you in the past, and always found your products of excellent quality, and easy to follow assembly instructions. Excellent service as well. Thanks.
2025年9月3日
Charles Jacobs からの回答
Hello Martin,
Thank you for being a repeat customer and leaving us feedback, we appreciate it.
We are pleased to hear you have such a high opinion of our products and of our service!
Kind regards,
Charles Jacobs Customer Care Team
Very quick delivery
Very quick delivery, easy to put together, reasonably priced, and decent quality for the price
2025年9月1日
Charles Jacobs からの回答
Hello Jennie,
Thank you for your positive feedback.
We are glad to know you found our item to be good value for money with quick delivery.
Kind regards,
Charles Jacobs Customer Care Team
Charles Jacobs からの回答
Hello,
Thank you for taking the time to leave us positive feedback.
We're pleased to hear you received your order quickly and are happy with the quality of the product.
Kind regards,
Charles Jacobs Customer Care Team
The record shelving arrived quickly
The record shelving arrived quickly, it was easy to assemble, no missing parts. They are decent value and would buy again.
2025年8月25日
Charles Jacobs からの回答
Hello Robert,
Thank you for taking the time to share your feedback with us.
We are happy to hear you would buy these items again, and was impressed with the delivery speed.
Kind regards,
Charles Jacobs Customer Care Team
Charles Jacobs からの回答
Hello Fay,
We appreciate you taking the time to leave us feedback, thank you.
We are glad to hear you had a quick delivery and your items are in perfect condition.
Kind regards,
Charles Jacobs Customer Care Team
Excellent product
Unit was despatched and delivered quickly. Easy to assemble, feels really sturdy and looks good
2025年8月29日
Charles Jacobs からの回答
Hello Al,
Thank you for leaving us a review, we appreciate it.
We are happy to hear you received your item quickly and you are happy with the quality.
Kind regards,
Charles Jacobs Customer Care Team
Ordered and delivered all within 24…
Ordered and delivered all within 24 hours. First class service and great purchase
2025年8月28日
Charles Jacobs からの回答
Hello,
Thank you for taking the time to leave us some feedback.
We’re delighted to hear your order reached you so quickly and that you’re happy with your purchase.
Kind regards,
Charles Jacobs Customer Care Team
Charles Jacobs からの回答
Hello,
Thank you for taking the time to leave us positive feedback.
We're pleased to hear you received your order promptly and are happy with the sturdiness of the unit.
Kind regards,
Charles Jacobs Customer Care Team
Great value chair and easy to assemble
Purchased a chair to go with my daughter’s vanity table. Really pleased with it; good quality, easy to assemble and great price. Item was dispatched and delivered next day. I liked it so much I bought an office chair for my son’s room too. Recommend this company.
2025年8月26日
Charles Jacobs からの回答
Hello Josephine,
Thank you for your positive feedback.
We are thrilled to hear you are pleased with the quailty of your chairs, and found them easy to assemble.
We really appreciate your recommendation!
Kind regards,
Charles Jacobs Customer Care Team
Item is excellent quality and arrived…office chair
Item is excellent quality and arrived very quickly.
2025年8月18日
Charles Jacobs からの回答
Hi Rachel,
Thank you for your positive feedback.
We are thrilled to hear you are happy with the quality of your purchase, and received your order promptly.
Kind regards,
Charles Jacobs Customer Care Team
Oak LP Storage unit XL
Bought these items before. Easy to assemble, nice quality for the price and very sturdy. Smooth delivery. Would use again.
2025年8月18日
Charles Jacobs からの回答
Hello Chris,
Thank you for taking the time to leave positive feedback.
We are thrilled to hear you are happy with the product as well as the delivery service you received. We are happy to hear you would be a returning customer.
Kind regards,
Charles Jacobs Customer Care Team
Charles Jacobs からの回答
Hi Dean,
Thank you for taking the time to leave us positive feedback.
We are glad to hear our website was easy to use and the item arrived to you well wrapped.
Kind regards,
Charles Jacobs Customer Care Team
Charles Jacobs からの回答
Hello Josephine,
Thank you for your positive feedback.
We are happy to hear this product is solid and was easy to assemble.
Kind regards,
Charles Jacobs Customer Care Team
Incredibly low quality
Incredibly low quality. The item broke while I was assembling it. The fake wood isn't strong enough to hold the screws. The design and the materials need to be totally rethought.
2025年8月6日
Charles Jacobs からの回答
Hello,
Thank you for your review.
We have not heard from you prior to this review regarding this issue. Please can you contact us at Contact@CharlesJacobs.com with some clear photos so that we can help resolve this for you.
We have not had issues like this reported about your item before and so we would like to investigate this. We have sold thousands of this unit with overwhelmingly positive reviews.
Kind regards,
Charles Jacobs Customer Care Team
Charles Jacobs からの回答
Hello Sanjiv,
Thank you for your positive feedback.
We are glad to hear our website was easy to use and you received your order promptly.
Kind regards,
Charles Jacobs Customer Care Team
Quality service
This item I purchased came prepacked in a self explanatory box, I put together the items with ease and the item came next day on a standard delivery, this company have invested well for their customer needs.
2025年8月8日
Charles Jacobs からの回答
Hello Manni,
Thank you for taking the time to leave us positive feedback.
We are thrilled to hear you promptly received your order, and found the product easy to assemble.
Kind regards
Charles Jacobs Customer Care Team
Charles Jacobs からの回答
Hello,
Thank you for taking the time to leave positive feedback.
We are thrilled to hear you promptly received your order. We hope you enjoy your new purchase!
Kind regards,
Charles Jacobs Customer Care Team
Ordered in the early evening & received…
Ordered in the early evening & received in next morning 🙌
2025年8月6日
Charles Jacobs からの回答
Hello,
We appreciate you taking the time to leave us feedback, thank you.
We are glad to hear that you recevied your item quickly!
Kind regards
Charles Jacobs Customer Care Team
It was a great service from start to…
It was a great service from start to finish, came on schedule, the courier was lovely , and the glass table is beautiful, the same one in wayfair was double the price great experience, 😊
2025年8月6日
Charles Jacobs からの回答
Hello Rosalia,
Thank you for taking the time to leave feedback, we really appreciate this!
We’re delighted to hear that everything went smoothly from start to finish, and that your glass table arrived right on schedule.
Kind regards,
Charles Jacobs Customer Care Team
Good quality product
Good quality product, easy to fix, sturdy table set and looks just like in the picture.I don’t regret my purchase.
2025年8月4日
Charles Jacobs からの回答
Hi Chijoke,
Thank you for taking the time to leave us positive feedback.
We are pleased you are happy with your order and that the tables are sturdy.
Kind regards,
Charles Jacobs Customer Care Team
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