Charmoo ロゎ
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Charmoo レビュヌ 

51
•
TrustScore 5段階評䟡の4.5

4.3

県鏡卞業者
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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I’m really impressed with these glasses. The design is stylish, modern, and comfortable enough to wear all day. The frame feels durable and high quality, and the lenses are crystal clear. You can tell... もっず芋る

5぀星のうち5の評䟡

The quality of service and the product were both terrific. The turnaround time from order to delivery was something rarely seen these days. The product was exactly what I had ordered and I am extreme... もっず芋る

5぀星のうち5の評䟡

The glasses I purchased were not quite correct and the Charmoo team quickly answered my question and solved the issue! The team answered promptly and this is rare in today’s market. I will be ordering... もっず芋る

䌁業情報

  1. 県鏡卞業者

圓該䌁業による蚘述

Charmoo delivers premium prescription and reading glasses with timeless style, crafted for comfort, quality, and everyday confidence.

連絡先

4.3

優良

TrustScore 5段階評䟡の4.5

51件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌの 100に回答しおいたす

通垞24時間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.3

すべおのレビュヌ

(51)

過去12か月のレビュヌ数: 42件

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5぀星のうち5の評䟡

I'm a very happy customer.

Charmoo customer service worked with me to resolve an issue I had with my glasses. They were more than fair in how the situation was resolved. Their concern that I was satisfied was really made clear in our communication, which was prompt and very friendly in nature. I most certainly
will continue to purchase my glasses from Charmoo.

2025幎10月21日
自発的なレビュヌ
5぀星のうち5の評䟡

Stylish and comfortable

My experience got even better, not only are this the most stylish glasses I have in my collection. Love the blue lens for the computer, comfortable and light weight . The customer service went above and beyond when I reached out to send me a new pair of glasses to replace my broken one. Thank you! Sincerely, Oscar USA

2025幎10月19日
自発的なレビュヌ
5぀星のうち5の評䟡

Charmoo.com has excellent products

This company has VERY reasonable rates. I had them make the vintage frames with progressive RX. They came today and the product looks high quality and the progressive RX with add on readers were perfect. Cost was less than 1/2 what lenscrafters wanted. Manufacturing and shipping takes about 3 weeks but if you want a selection not offered by other then Carmoo.com is the place to go. Thanks for a good job.

2025幎10月18日
自発的なレビュヌ
5぀星のうち5の評䟡

Professional Support

I just wanted to take a moment to sincerely thank you for your incredibly quick response and the way you handled the issue with my glasses. Your prompt attention and professionalism made all the difference, and I truly appreciate how smoothly everything was resolved.

2025幎9月30日
自発的なレビュヌ
5぀星のうち1の評䟡

Do not order from Charmoo unless you


Do not order from Charmoo unless you know you will absolutely love the frames. I ordered non prescription lenses and 2 frames. I did not like the fit or quality and reached out to get a return label to send them back. They sent me a mailing address and said that the return postage was my responsibility. I went to UPS and they want $256 for shipping 2 frames back to them in China. I am in Iowa btw.

2025幎9月10日
自発的なレビュヌ
Charmoo ロゎ

Charmoo からの回答

Hi Lyn, thank you for sharing your experience. We’re truly sorry to hear the frames didn’t meet your expectations.

Just to clarify for transparency: our return policy, which is published on our website before checkout, states that non-quality-related returns (such as style, fit, or personal preference) require the customer to cover return shipping costs. This is a common practice for international retailers, as shipping fees are set by carriers (UPS, DHL, FedEx, etc.) and are unfortunately outside our control.

That said, we completely understand your frustration with the high quote you received from UPS. Many of our customers use alternative couriers or consolidated shipping services to reduce costs, and we’re always happy to share suggestions where possible.

We do our best to be upfront and transparent, and we hope this explanation helps others understand the context.

5぀星のうち5の評䟡

These glasses are a game changer

These glasses are a game changer. I bought them because I’ve seen a lot of advertisements for these very special glasses and a few that I bought didn’t do anything they promised. The Charmoo does everything it promised. I can see both for reading and distance, and the glasses change color inside and outdoors. Moreover, I needed to speak with customer service and every time they responded immediately with fabulous advice. Thank you so much Charmoo for your wonderful service and the product. I highly recommend this to anyone looking for new glasses at a reasonable price. I almost forgot to mention these glasses are very fashionable. So on a scale of one to 10 these glasses as far as I’m concerned are 100.

Steven J Eichberg, Esquire

2025幎8月26日
自発的なレビュヌ
5぀星のうち5の評䟡

Great stylish frames with even better customer service.

I am very happy with my Sinjin glasses purchased through Charmoo. They have great stylish high quality frames not seen on other sites. They were the only ones who could manufacture a > -10.00 lenses with 1.74 high index. I had a small issue when they arrived. I took a few pictures and sent an email to customer service. They replied almost instantly and offered to simply replace with a new pair. The replacements are perfect. The glasses have excellent optics. The shipping times are accurate on the website and a little long since they are from overseas but worth the wait. There is excellent tracking information. I would high recommend Charmoo and plan to purchase from them in the future.

2025幎8月21日
自発的なレビュヌ
5぀星のうち3の評䟡

They worked with me to expedite the


They worked with me to expedite the shipping.

Edit: I made this review as they said if I do, I'd get expedited service for no extra cost. Now, I'm not sure if this order was actually expedited, but I informed them I needed them by Sept 5th and it is now Sept 9th and I've not received my glasses. As such, I've downgraded my rated from 5 stars to 3 but it could go lower as I've still not received them.

2025幎8月20日
自発的なレビュヌ
Charmoo ロゎ

Charmoo からの回答

Hi Steve, thank you for your feedback. We want to assure you that we fulfilled our commitment and upgraded the shipping for your order as promised. Normally, the expedited service delivers within 5–7 business days.

However, your package was randomly selected for a customs check, which is a rare event but caused the delay. While this is beyond our control, we have been actively monitoring and communicating with the carrier throughout the process.

We’re happy to confirm that your package was delivered on September 11. We fully understand how frustrating shipping delays can be and sincerely apologize for the inconvenience.

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