Zinff Optical レビュー 179

I ordered glasses while in Canada visiting my daughter. I live in the Caribbean and cannot get goods so easily there. I ordered them a month in advance to be shipped to my friend who I was going to visit in Northern California. Well, they did not arrive even though the ship time was in correspondence to when I ordered them to be there unbeknownst to me. I contacted the company. They literally refused to do anything about it but offer me a $60 Canadian refund on 180 dollar purchase. I said no, but I’m going to tell you if they don’t give a shit there are a Chinese company who’s only out to make a profit so buyer beware my glasses have rotated around the US and it’s next to impossible to get a hold of USPS. They are a terrible company. I don’t recommend anybody using them or buying from them because you might or might not get your goods. I’m going to make a formal complaint with my bank to try and get my money back but lesson learned don’t trust Chinese companies. It’s their personality. They just don’t give a shit about customer service.

The price is very reasonable for how cute these frames are! I knew immediately that I would be buying my first pair of prescription glasses from Zniff after seeing them on tiktok years ago. I'm now on my 3rd, and planning to purchase more in the near future. The quality is always amazing, and processing and shipping times are very fast!

I have been ordering since several years there
The website is very easy and pleasant to navigate, lots of choices and promotions

Five star customer service, replying fast and compensate fairly when needed,thanks!

I have been buying my prescription glasses from Zinff since 2023 and I will keep coming back because of the quality, prices, and style of the frames. 100% in love

I heard about zinff through an influencer I follow a couple years ago. Zinff has been my go to place to buy glasses, they are great quality, cute designs and affordable prices. Love that they constantly give out promo codes for discounts. I have bought some for myself and also my mother who needs bifocals which at a regular store can be super expensive but with zinff affordable. Just bought 2 pairs a couple days ago and can’t wait to get them!

I have been ordering glasses form zinff for a few years now, always great quality and affordable prices! I can get a pair for less than $50! My daughter just recently needed glasses and I went straight to zinff!

Fabulous Glasses and Fabulous Service! I Love these frames.

Love the eyeglasses, love the service

My glasses are always what I ask for .. prescription correct and shipping is right on time as they say . Love it .

Love love love all the pair of glasses I have gotten from this company! I will continue purchasing!!! Thank you so much for all the cute styles!! Sometimes it’s hard to pick which ones want cause really want them all lol 🥰🩷🥹

Love zinff they have the best affordable glasses 🤓

ich bin seit Jahren zufriedene Zinff-Kundin. Heute bekam ich meine sechste Brille. Es ist garantiert nicht die Letzte ! Absolut empfehlenswert sind die selbsttönenden Gläser.

I've been using Zinff for years and it's changed my life, as far as glasses go!

Many options and styles! More affordable than than purchasing from eye glass stores.

I placed an order for glasses on 19 January 2025, with a production time of 5-7 days, for a total of $129. I reached out via LiveChat on 24 January requesting an update. I receive a response from Tina within a couple of hours saying I would have a tracking number within 48hrs.

On 28 January, I followed up with a request for an update on my glasses. No response. On 29 January, I sent another request for update. No response via LiveChat. I sent an email to the service@zinff email address. I received an out of office message saying they would return on 3 February. On 3 February, I sent another request both via LiveChat and via email. No response. I sent another message on 4 February requesting cancellation with full refund due to their lack of response. I have yet to receive a response. If I have no response by 5 February, I will be contacting my bank for a chargeback due to suspicion of fraud and lack of communication.

Feb 16, 2025 Update: glasses received and are just fantastic. The company was extremely responsive after the apparent holiday. Lesson learned: if you need new glasses in a “short” timeframe - do not order during the Chinese Public Holiday.

Customer service was great. My glasses are perfect. I was helped with correcting my Rx at no extra charge.

I received my glasses. They're beautiful! Thank you! I love the grey frames. They're beautiful and very nice quality. The lenses are perfect! The purple pair with the purple lenses are gorgeous! There was a little hickup. I received the grey glasses in light pink frames by mistake. But thank you for correcting the error so quickly. I wasn't expecting to receive the grey glasses yesterday and it was a happy surprise. Thank you so much!

My experience was great. I have purchased now (technically) 6 pairs from Zinff. I made a mistake in my last order and they took care of me. Love this company and the customer service is superb. Love being able to see and be comfortable in what I wear.

I had experienced a lot of issues one was 100% my mistake yet they still helped and resolved the issue. I then had another issue pertaining to delivery, another problem that wasn’t their fault once again and they still resolved my problem and gave me my order TWICE! This is rare to find these days!!