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CheckVIN からの回答

2026年3月26日 に更新

Dear Cicek Eray,

Thank you for reaching out. We have thoroughly checked our system and could not find any order associated with your details.

Please note that CheckVIN.eu exclusively provides history reports for BMW, MINI, and Rolls-Royce vehicles. Since your concern is regarding a Volkswagen Polo, it appears your order was placed with a different service provider.

We kindly advise you to check your bank statement or email confirmation to identify the correct company and contact their support team to resolve this issue.

Best regards,
The CheckVIN Team

CheckVIN からの回答

2026年3月26日 に更新

Dear Geert,

Thank you for your feedback. We understand you were hoping to see more recent service records for this vehicle.

However, our reports extract data strictly from the official manufacturer's network. As our system correctly identified and clearly highlighted in your report, this specific vehicle has not visited an authorized dealership since March 2011.

If a car is serviced at independent, unauthorized garages, those records will not appear in the official database. The fact that a vehicle has a massive gap in authorized service history is, in itself, a crucial piece of information for any potential buyer to consider before making a purchase.

We are glad our report could provide you with this essential transparency regarding the odometer and service gap. If you need any further assistance interpreting the data, please reach out to our support team.

Best regards,
The CheckVIN Team

CheckVIN からの回答

2026年3月26日

Hi Razec,

Thank you for the awesome review! We're thrilled we could help you get the complete dealership history for your BMW before the auction. Enjoy the new ride!

Best regards,
The CheckVIN Team

CheckVIN からの回答

2026年3月26日

Hi Ionut,

Thank you for being a returning customer! It’s fantastic to hear that our prompt deliveries and useful data have consistently helped you check several cars. Let us know when you're ready to check the next one!

Best regards,
The CheckVIN Team

CheckVIN からの回答

2026年3月26日

Hi Alessia,

Thank you for the wonderful recommendation! We are so glad our quick and detailed report helped you spot those hidden issues before making a decision. We're always here when you need to check the next car!

Best regards,
The CheckVIN Team

CheckVIN からの回答

2026年3月26日

Hi Marius-Gabriel,

Thanks for the awesome feedback! Delivering fast and accurate history reports for your future Bimmer in just a couple of minutes is exactly what we do best. Good luck with the purchase!

Best regards,
The CheckVIN Team

CheckVIN からの回答

2026年3月26日

Hi Cristian,

Thank you for the stellar review! We are thrilled that our detailed report helped you verify your BMW and avoid any costly mistakes. Enjoy the new ride and stay safe on the road!

Best regards,
The CheckVIN Team

CheckVIN からの回答

2026年3月26日 に更新

Dear Pascal,

Thank you for your feedback. We are sorry to hear about your frustration, but there seems to be a significant misunderstanding.

You mentioned paying 19.99 for a report. Please note that CheckVIN.eu does not have any services or reports at this price point. It is highly likely that you purchased a history report from an entirely different website and mistakenly left your review on our profile.

We kindly advise you to double-check your email receipt or bank statement to identify the correct company you transacted with so they can assist you properly.

If you believe this is a mistake and you do have an order number from CheckVIN.eu, please share it with us so we can investigate immediately.

Best regards,
The CheckVIN Team