Shipping issues. Site said you ship on Monday and Wednesday. Ordered early Wednesday before Thanksgiving hoping it would get to destination by Saturday. Received notice that it was shipped on Monday... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Shipping issues. Site said you ship on Monday and Wednesday. Ordered early Wednesday before Thanksgiving hoping it would get to destination by Saturday. Received notice that it was shipped on Monday... もっと見る
企業が回答しました
I love the selection of cheeses and how quickly I get my order. It arrives at my door hot weather, cold weather or any temperature in between totally cold and I know that it has been packed safely. Ex... もっと見る
Cheese is always safely packaged and shipped quickly. I've been ordering from here for a couple of years and order every couple of months and have been completely satisfied (even impressed) with the... もっと見る
I've had trouble finding my favorite cheese at local supermarkets, but the Cheese Lover shop carries it, so I ordered it while the weather was still cool. The cheese came in perfect condition and very... もっと見る
企業が回答しました
Brought to you by people who love cheese, the Cheese Lover Shop is an e-commerce shop that brings you amazing cheese experiences. Our dedicated team is here to answer any questions you may have, while trying to give you the best shopping experience. From board classics, kits, subscription, e-gift cards, virtual classes and more, we have everything for your cheese needs!
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 50%に回答しています
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この企業のTrustpilot 利用方法
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I'm so happy with every order from the Cheese Lover Shop! This time everything arrived super fast and in perfect condition. Their cheeses and crackers are always amazing, and their customer service is just wonderful. Love them!
Cheese is always safely packaged and shipped quickly. I've been ordering from here for a couple of years and order every couple of months and have been completely satisfied (even impressed)
with the freshness and care and quality they take to package things. The cheese is always fresh!
I've ordered from here several times, both for myself and as gifts, and the quality and service is always impeccable!
Surprised my daughter who just came back from Canada with the cheese she fell in love with there. Please come back so we can cherish the wonderful collection of your cheeses and the great service
I have ordered from this company twice. The first time, my order ended up arriving a day late thanks to FedEx not being great. My last order was placed and shipped on Monday, December 22, but wasn't delivered until Friday, December 26 thanks to Christmas delays. The ice packs were completely melted, two items were missing, and even after two hours in the fridge the cheeses were still at 46F. This means they were likely well over 55f on arrival, and for who knows how long before that. None of it is safe to eat anymore.
I've reached out both via email and Facebook multiple times since, and received no response. Since the online shop is closing in less than a week, I was hoping they'd respond soon enough to at least offer to make this right. If I don't hear anything by the end of the business day on Friday, I'm just going to dispute the charge.
Review edit: Only after I filed a dispute with my credit card did they finally respond to my attempts to contact them.

cheeselovershop.com からの回答
I ordered the mystery box for my son in law. The description said 10 cheese items with a few accompaniments, there were 7 cheeses and some accompaniments, so the description was misleading. He will get this for Christmas so I can’t speak on the cheese itself
My experience with cheeseLoverShop.com was fantastic. The cheese were high-quality, flavorful, and arrived fresh. It's a great site for anyone who loves exploring different kinds of cheese.
Shipment was fast, pricing was excellent, and the cheeses, olives, and meats are absolutely delicious!
Great products at a good price!!! Shipping was fast and cheese arrived still cold!!! Packing was best I’ve ever seen!!! Will be ordering again for holidays!!!
The flavors and textures of the cheeses are so good ! Love the individual wrapped bites !!
Overall, I was very satisfied with the perfect delivery and careful packaging. The various types of cheese were delicious. I also enjoyed the fig jam and roseberry jam, though the portions were a bit small — but I guess I can just buy more next time.
However, I was quite disappointed with the jambon. It didn’t taste very good to me. It was a bit tough and oily, and it stuck to my hands. I had to tear off each slice, but they didn’t separate well and just tore apart, losing their shape. The flavor also wasn’t to my liking — it had a bit of a smoky taste, and I wish there had been more variety.
That said, I do intend to repurchase the cheese and jams. Thank you for your service.
Very fast fulfillment. Order was for a wedding. They made sure the products were available and delivered on time. The cheeses themselves were amazing, many compliments and requests for names of cheeses. Thank you Savencia Cheese!
So many things. The final was getting the wrong product even though the packing slip said the correct product. Since August 29 I have tried to get in touch with you 4 separate times. Twice by email and twice by phone. The most recent being yesterday around 4:15 your time. I called and left a message with your customer service department. At this point I’m worn out
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