Cherrydiva レビュヌ 

328
•
TrustScore 5段階評䟡の3

2.9

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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Overpriced, cheap jewellery. Wore once and gem dropped out. Emailed them several times to get replacement/refund, no reply. Do not use, no customer service whatsoever 🀬

5぀星のうち5の評䟡

I couldn't find a piece I really wanted in silver only in gold. I texted at 8.10pm at night and had a instant response which was hugely helpful they was able to give me the option of getting the piece... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

My daughter loves cherry diva jewellery, particularly the belly bars. We have shopped with them several times. We had a slight problem for the first time, where a part was missing. Emailed the custome... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Faulty faulty faulty scammers! Won't reply to my emails, have replied once asking for video evidence & then asking me to PAY to return the quite obviously faulty jewellery. Now ignoring all emails! H... もっず芋る

䌁業が回答したした

䌁業情報

  1. 宝石店

さたざたな倖郚゜ヌスから提䟛された情報

Bohemian treasure trove that ships world wide.


連絡先

2.9

たあたあ

TrustScore 5段階評䟡の3

328件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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ネガティブなレビュヌの 89に回答しおいたす

通垞1カ月以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

2.9

すべおのレビュヌ

(328)

過去12か月のレビュヌ数: 59ä»¶

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5぀星のうち1の評䟡

I was really disappointed with my


I was really disappointed with my order. The nose ring I received was not the same as the product shown on the website. To make matters worse, I had to pay for the return postage myself. Overall, it was a frustrating experience, and I wouldn't recommend ordering from this company.
If the correct items are being sent, why are so many customers returning them, including me? My order clearly wasn't right, and judging by the number of similar complaints, I'm not the only one experiencing this issue. I'm very disappointed with both the product and your response, which doesn't address my concerns or make any sense. I would appreciate a proper explanation and a suitable resolution.
By the way I have sent my item back to you!!

2026幎7月13日
自発的なレビュヌ
Cherrydiva ロゎ

Cherrydiva からの回答

Hello there, the correct item has shipped to you as per the product description and images. We so not provide prepaid returns for unwanted items as per our return policy.

5぀星のうち1の評䟡

Faulty product and poor customer service

I ordered 3 identical replacement posts, of which 2 would not screw onto the earring also purchased (despite all being the correct size). I contacted customer service as obviously 2 were faulty and they wanted me to return at my own costs, after several emails back and forth. The customer service were rude and unhelpful. Definitely would not recommend, please get your jewellery from elsewhere.

2026幎7月1日
自発的なレビュヌ
Cherrydiva ロゎ

Cherrydiva からの回答

Hi Quiana, we’re sorry to read this. We’ve been unable to identify an order or customer-service interaction matching the details in your review. We’d really like to investigate this for you, so please respond to Trustpilot’s request for further information with your order number, or contact our customer service team with your order details.

5぀星のうち1の評䟡

The absolute worst

The absolute worst. I have contacted them twice to say one item didn’t even arrive and one has become discoloured in two days and I haven’t had a response to either message. They say their products are suitable for certain piercings and it’s a complete lie. I bought a conch piercing in the largest size and it didn’t fit at all not even close and I have very normal size ears. Just go to a professional piercer to buy jewellery. This place isn’t worth it. In response to their BS about not finding the order number. I have screenshots. I also find it funny I already provided further info when I first did my review and now there is no link to do that. SCAM

2026幎7月8日
自発的なレビュヌ
Cherrydiva ロゎ

Cherrydiva からの回答

Hi Simrun, we’re sorry to read this. We’ve been unable to identify an order or customer-service interaction matching the details in your review. We’d really like to investigate this for you, so please respond to Trustpilot’s request for further information with your order number, or contact our customer service team with your order details.

5぀星のうち2の評䟡

Customer service is awful

Shipping is fast but customer service is awful. One product has degraded after a week of wear, I've contacted them more than once and had one unsatisfactory response. Very unhappy.

2026幎6月27日
自発的なレビュヌ
Cherrydiva ロゎ

Cherrydiva からの回答

Hello. The jewellery that you ordered is made from brass, which requires a degree of care to keep looking it's best. We provided you with this information alongside a guide to caring for your brass jewellery. It is very important to understand the materials used in your piercing jewellery prior to purchasing.

5぀星のうち1の評䟡

their jewelry EMBEDDED into my skin. horrible quality jewelry, uncomfortable.

PLEASE do not ever buy from this website. this star stud is not. worth the money. the material it is made from is HORRIBLE and is not something you should have in your ear at all. i did not know this as their jewelry came up when i searched IMPLANT GRADE TITANIUM so i got it put into my helix at a professional piercing studio, it genuinely became embedded immediately and my skin began closing over the TINY flatback on the back of the stud and i only noticed a week later as my ear was SO SWOLLEN that i couldn’t see. i am sitting here writing this review after having to go back to the studio, which has resulted in me having a TWELVE millimetre titanium (the material this jewelry SHOULD be made from) stud - the stud i got was 6mm and now i am at 12 due to HOW MUCH swelling i experienced and am still actively experiencing from this cherry diva star stud. the jewelry change took half an hour, two piercers, two clamps and FIVE BLOODY q tips. this has genuinely been the worst experience of my life and has probably set back my healing another 6 months due to how much trauma my piercing channel has gone through. my head is pounding and my ear is THROBBING and just would not stop bleeding earlier. stay away from this website unless you want to feel the worst pain of your life ever. seriously

2026幎5月30日
自発的なレビュヌ
Cherrydiva ロゎ

Cherrydiva からの回答

Hi Hania, we’re sorry to read this. We’ve been unable to identify an order or customer-service interaction matching the details in your review. We’d really like to investigate this for you, so please respond to Trustpilot’s request for further information with your order number, or contact our customer service team with your order details.

5぀星のうち1の評䟡

DO NOT BUY BELLYBUTTON HOOPS i brought


DO NOT BUY BELLYBUTTON HOOPS i brought one and put it on thinking all was fine now it will not come of at all the latch is completely faulty and jammed. I am now going to have to pay to have it professionally removed. Idk about other products but DO NOT BUY BELLYBUTTON HOOPS

2026幎5月26日
自発的なレビュヌ
Cherrydiva ロゎ

Cherrydiva からの回答

Hi Ella, we’re sorry to read this. We’ve been unable to identify an order or customer-service interaction matching the details in your review. We’d really like to investigate this for you, so please respond to Trustpilot’s request for further information with your order number, or contact our customer service team with your order details.

5぀星のうち1の評䟡

Nose stud upside down

Nothing like the picture described. Ordered love heart l bend and the heart is upside down. What use is wearing a love heart nose stud upside down!! Do not recommend. Wouldn't order from here again

2026幎5月23日
自発的なレビュヌ
Cherrydiva ロゎ

Cherrydiva からの回答

Hi Emma, we’re sorry to read this. We’ve been unable to identify an order or customer-service interaction matching the details in your review. We’d really like to investigate this for you, so please respond to Trustpilot’s request for further information with your order number, or contact our customer service team with your order details.

5぀星のうち1の評䟡

Awful cheaply made and cheap looking


Awful cheaply made and cheap looking jewellery. My ear stud was nothing like the glittering piece it was shown as online. Was so badly made it didnt survive the return journey and was shown as broken by the company who then refused to issue a refund. Terrible customer services. Stay away!!

2026幎5月20日
自発的なレビュヌ
Cherrydiva ロゎ

Cherrydiva からの回答

Hello Suzanne.

As we have explained to you via our email conversation, we cannot accept returns on piercing jewellery which has been removed from the packaging. The jewellery has been removed from the sealed packaging it was shipped to you inside and returned inside a Claire’s accessories packet, as we have shown to you via email.

5぀星のうち1の評䟡

I bought jewellery from this


I bought jewellery from this website,within 2 weeks it lost its colour and metal began to smell,when I complained about it and asked for refund,I was informed to read the small print before ordering,so I will not recommend this at all,as its quite expensive jewellery, qaulity is 0,I can also see my messages are filtered with,photos not added on do people can see.

2026幎4月6日
自発的なレビュヌ
Cherrydiva ロゎ

Cherrydiva からの回答

Hello Rukshana.

As we explained to you via email, the hoop that you ordered is made from brass, as is noted in both the product description and title of this hoop. There is no small print, all of the materials used in each piece of jewellery are clearly listed in the product description. Not all types of materials used in jewellery suit all people, some people don’t suit gold, some can’t wear silver, sometimes brass isn’t suitable - this is why we clearly state what each of our products is made from - it is up to you to make a decision on of this is suitable for you, using the information we provide on the topic.

5぀星のうち5の評䟡

Such gorgeous belly button rings.

Such gorgeous belly button rings.. the packaging is is so gorgeous..definitely will buy from this company again....😀

2026幎4月5日
自発的なレビュヌ
Cherrydiva ロゎ

Cherrydiva からの回答

Thank you for your kind words, it means a great deal to us 😊

5぀星のうち1の評䟡

Worst company ever

Worst company ever. I cannot even begin to express my disappointment.
I ordered a nose ring and stud for my helix, months ago. Failed to arrive. Whenever I had emailed in, you get nothing but attitude or you get ignored.
They won’t refund me, and won’t actually send the items. Which makes me wonder after reading some of the reviews, is this a scam?
Honestly, I’d not recommend at all. Yes the items are cheap on the website, because they don’t actually send them out 🀡

2026幎4月11日
自発的なレビュヌ
Cherrydiva ロゎ

Cherrydiva からの回答

Hello Kylie,

We have provided the proof of delivery, alongside the GPS location of the package to you.

5぀星のうち1の評䟡

dangling belly bar broke within 24 hours

dangling belly barbroke within 24 hours of putting in, emailed customer service with photos to be told the charm comes away to prevent injury or getting stuck to stuff. I was wearing leggings and a crop top no where near the dangling part. I bent down and when I came back up the charm was on the floor. trying to return to be told they will inspect it basically saying theyre going to make getting a refund extra difficult! very disappointing and wont be ordering or recommending you guys again! Will contact bank to raise dispute of payment as youve sold me a faulty good. if the charm can detach this easy youd loose it and be left with a standard belly bar for £18? rip off

2026幎4月7日
自発的なレビュヌ
Cherrydiva ロゎ

Cherrydiva からの回答

Hello Nina,

As we explained during the email conversation the link is designed to open if the charm is caught to prevent damage to the piercing itself. We have advised you that we are happy to inspect the jewellery for any issue.

5぀星のうち1の評䟡

I haven’t even had the piercing for a


And as I replied, your website is very misleading. Labelling the piercing as surgical steel with a brass charm lead me to believe the charm was brass and the rest was surgical steel. The entire thing is brass. Not just the charm. Just letting other customers know so that they don’t get mislead also.

2026幎4月7日
自発的なレビュヌ
Cherrydiva ロゎ

Cherrydiva からの回答

Hello Ruby,

As we explained to you in the email conversation, the jewellery that you ordered is made from brass, as is noted in the product description for this item. Brass may tarnish over time when exposed to moisture.

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