Cherrydiva レビュヌ 

328
•
TrustScore 5段階評䟡の3

2.9

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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Overpriced, cheap jewellery. Wore once and gem dropped out. Emailed them several times to get replacement/refund, no reply. Do not use, no customer service whatsoever 🀬

5぀星のうち5の評䟡

I couldn't find a piece I really wanted in silver only in gold. I texted at 8.10pm at night and had a instant response which was hugely helpful they was able to give me the option of getting the piece... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

My daughter loves cherry diva jewellery, particularly the belly bars. We have shopped with them several times. We had a slight problem for the first time, where a part was missing. Emailed the custome... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Faulty faulty faulty scammers! Won't reply to my emails, have replied once asking for video evidence & then asking me to PAY to return the quite obviously faulty jewellery. Now ignoring all emails! H... もっず芋る

䌁業が回答したした

䌁業情報

  1. 宝石店

さたざたな倖郚゜ヌスから提䟛された情報

Bohemian treasure trove that ships world wide.


連絡先

2.9

たあたあ

TrustScore 5段階評䟡の3

328件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 89に回答しおいたす

通垞1カ月以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

2.9

すべおのレビュヌ

(328)

過去12か月のレビュヌ数: 59ä»¶

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5぀星のうち1の評䟡

I would not recommend this website!

I would not recommend this website. I ordered three earrings and two were faulty. When I sent them back to be refunded they refused the refund. The cartilage earrings were completely rubbish. Kept on twisting around and didn’t stay in place despite making them as tight as they could go. Another earring kept on popping open and falling off! Be wary purchasing from this shop. Very disappointing as I paid for them to be returned and are clearly not functioning earrings.

2025幎9月24日
自発的なレビュヌ
5぀星のうち3の評䟡

I’m in love with this piece

I’m in love with this piece! I hadn’t dared change my piercing for 2 years out of fear for the piercing hole not to be ‘ready’ but after it fell down the shower drain I ordered this next day delivery! It is such good quality, at an amazing price and I’ve had no irritation! I love the extra sparkle on the ball it’s such a lovely touch! The bar is stating I’m in love with these same width as the one I had from when I originally had my navel pierced so that was great! The bar length is slightly shorter but it’s great and much prettier. I wish I had found this website sooner as I feel there was such a lack of pretty navel pieces online.

2025幎9月4日
自発的なレビュヌ
5぀星のうち4の評䟡

So I’d im being totally honest

So I’d im being totally honest I panicked when they arrived I’m not a piercing person I only have my ears done from being a child and these are obviously thicker but I was absolutely gutted to think I wouldn’t be able to use these so opted to return but within the last hour decided to go ahead and try them and if they didn’t fit it would be a loss So I’d im being totally but they are absolutely beautiful !!! And will now be ordering more as the quality is stunning !!

2025幎9月16日
自発的なレビュヌ
5぀星のうち1の評䟡

Only 1 out of 6 items delivered!

Terrible customer service!
Ordered and paid for several items but only received 1. Emailed as soon as I opened the package, been nearly a week and now saying all items were in the box.
Haven't had any proof of this!
These were for my daughter's birthday and such a shame as the one helix item is lovely!
I've paid £60 in total still waiting for them to come back to me for either a refund or if they are going to resend!

2025幎9月11日
自発的なレビュヌ
Cherrydiva ロゎ

Cherrydiva からの回答

Hello Rebecca

We are currently investigating this issue and emailed you with an update yesterday, requesting some information from you.

5぀星のうち1の評䟡

Don’t buy ‘titanium’ jewellery off here if you have a nickle allergy

I ordered some flat back earrings they were present for someone and they are very pleased with them. I ordered myself a ‘Titanium’ belly bar, I have a nickel allergy hence why I ordered the titanium. Within 6hours I had reacted to this and my piercing was going red and sore. I took it out and left it a few days and put it in again and the same happened. I’ve always had a bar in for the 15years I’ve had it pierced and never had an issue. I emailed cherry diva about this requesting a refund as I’m unable to wear it with photos of proof attached and I have had no response. The customer service is bad but yet they’ve sent me two emails since asking me to review the products!

2025幎8月26日
自発的なレビュヌ
5぀星のうち1の評䟡

Appalling customer service

This company only dispatch single earrings and not a pair so I returned them immediately for a refund. After a month of no refund I enquired and they were adamant that the parcel never arrived. Spent a few weeks going back and forth by email and sent them proof of posting. My final email from them said ‘ We are happy to defend a claim in court, as you have provided no evidence at all of you making an attempt to return this package and then provided false information to claim that you have returned the package to us.’
Not only will this company not provide a refund for selling singular earrings, but they will refer to customers as liars or fraudsters.
Steer well clear of this company. Their customer service is appalling.

2025幎9月2日
自発的なレビュヌ
Cherrydiva ロゎ

Cherrydiva からの回答

Hello Hannah.

All of our studs are sold individually, as denoted by the product title being noted as ‘stud’ rather than ‘studs’

You requested to return your order as you were unhappy that these cartilage studs were not provided in pairs, which was accepted.

Your return was approved and you were provided with return instructions.

You emailed us to claim you had returned the items to us and wanted the refund immediately, however we had not received any such return.

You then provided a tracking number and your exact words were “proof of delivery attached, refund immediately” - you then provided a photo of the tracking number and delivery confirmation of the order that we had shipped to you.

We queried this issue with you, requesting that you provide either a proof of postage for the return or a tracking number for the return, neither of which you could provide to us and then threatened to initiate a claim in county court if we did not make payment to you within seven days, at which point we noted that we were happy to defend this claim, as we have not received any return from you, nor have you provided any evidence that you ever returned any package to us.

5぀星のうち3の評䟡

I bought 3 items in a 3 for 2 promotion

I bought 3 items in a 3 for 2 promotion. All packaged really well and arrived super fast. The items are all gorgeous and great quality. I will definitely purchasing more items for both me and for gifts!

2025幎8月11日
自発的なレビュヌ
Cherrydiva ロゎ

Cherrydiva からの回答

Thank you for your review Lily, we're glad you're pleased with everything!

5぀星のうち1の評䟡

I ordered 2 helix earrings they arrived


I ordered 2 helix earrings they arrived I put them in 1 week later my ear started to bleed the ball broke of and it had 6 little gems on the earring when I took it out 1 of them was missing I can't email this company because the account was set up on my old email which is on my old phone my phone is broke so I have no way to contact this company.

2025幎8月24日
自発的なレビュヌ
5぀星のうち5の評䟡

Super fast delivery

Have purchased items from Cherry diva on numerous occasions now. Super fast delivery and communication with these guy's. Jewellery is great and neatly packaged. Love my jewellery and will always come back to them. Highly recommend them. Thank you.

2025幎8月23日
自発的なレビュヌ
Cherrydiva ロゎ

Cherrydiva からの回答

Thank you for your positive review :)

5぀星のうち1の評䟡

Cancelled item but they ignored my


Cancelled item but they ignored my request and did not answer emails. They still sent item so I return it unopened. They keep saying they didn’t receive it. So refuse to give me my refund. I believe it’s a fraudulent company. Do not buy from them, and reading other reviews they also say as much.

2025幎8月19日
自発的なレビュヌ
Cherrydiva ロゎ

Cherrydiva からの回答

Hello Victoria.

Thank you for your review. Your order was dispatched within 30 minutes of you placing the order, we aim to ship all orders on the same day that they are placed to ensure a quick delivery timeframe (your order was actually delivered to you within 2 days - more on that point shortly) which unfortunately meant our service team couldn’t cancel the order before it shipped on this occasion.

You contacted us to return the package and you were given full return instructions, which do advise you to use a tracked delivery method to ship returns back to us, so that you may track the progress of your package as returns for unwanted items are the customers responsibility to return to us.

You then informed us that you simply wrote “return to sender” on the package and provided no further evidence of returning anything to us. We then queried if you have any proof of postage to which you reply no.

You then claimed that you put a stamp on the package to return it, you then later claimed that your order had never even arrived at all (which was then disproved with the tracking information and clear proof of delivered provided by Royal Mail)

We are still awaiting the return of the package that you allegedly shipped back to us. We cannot issue you a refund for a return that never arrived with us and has no proof of ever being returned to us at all.

When this package does arrive with us, you will be informed via email and your return processed, this has all been informed to you repeatedly via email.

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