Cherrydiva レビュー 

It's been over 2 weeks and I am still waiting for a now unwanted delivery! If they were more upfront on the website that their goods are coming internationally and they can't track the order or cancel it ... or do anything that would be valuable service wise to the customer ... then I wouldn't have ordered from them ... if you are thinking of ordering from Cherry Diva I would recommend you aren't in any kind of hurry and to perhaps look at other options first!

Great products and quick shipping. All came in beautiful packaging perfect for a gift and really good value

Lovely selection online, but very disappointed when they arrived as earrings were so tiny almost making it impossible to put them in your ears let alone see them!!!
Second order & wouldn’t waste my time ordering again.

I wish I’d read the reviews before.
Genuinely thought the price was for a pair.
Lesson learned.

Frustratingly seemed ok in the beginning.

I’ve had my tragus done for 8 years & never once had a loss of front or back.

I wore one of CD’s for 2 hours & the front fell off. I tested the other prior to using & they fail to fully lock. I emailed them asking for another which they kingly sent, but it was the complete wrong one which is beyond too big, and I requested to return the entire order after testing the one sent & realising it is an actual problem, but I’ve heard not a peep!

Really frustrating & wouldn’t advise using them with this experience given I had 5 earrings & the thread on the actual earring just won’t lock fully on any of them enough to remain!

Loved the design unfortunately I'm unable to wear it. Its so tiny it's impossible to attach even with a magnifying mirror I couldn't do it. Also the gauge is very thick and I couldn't get it through my helix at all

i bought a silver belly bar for £15 and it broke within the first few days of having it. i then emailed the customer service email, asking for a new one or a refund, and they never responded

I love the earring but sadly as the back has a kind of fluted edge ( which looks very pretty) instead of smooth round edge it catches with my hair and gets tangled. As I have worn my earring I am unable to send it back or I would for a different one.

Order from them and it was a total waste of money the jewellery wasn’t what I ordered and was so cheaply made as well as missing items. I contacted the company got a response asking for my details gave my details and got no response after that. I’ve messaged on their Instagram page and email also directly through the email account linked to their PayPal and nothing! Waste of money wish I read reviews first.

I really like the quality of the jewellery. And the delivery time was so fast. However the down side is that I ordered 2 products the same and only one of them was correct. But despite that their prices are good so I would order from this company again

Received the wrong item. After several attempts to contact the company I received the correct item which is faulty. Cherry Diva has not responded to my email.
Waste of money and my time.

Great service, great communication, fast delivery, love the delivery box and packaging thankyou card inside. Lovely touch and makes it more exciting to open (as bought as a gift). Would highly recommend to friends, fabulous service.

They have sent the wrong earring & I have emailed customer service twice but had no answer

Not worth the money at all, I ordered 2 different bars and they broke before I could even wear them. I returned them 2 weeks ago and still haven’t received my refund.

Second review as this seems to be the only place they reply! Order sent back first class as was dissatisfied with the quality of the product. After numerous emails asking if they had received my return, and providing my proof of postage, I was then informed to make a complaint to Royal Mail using a link they provided.
I could only claim for postage from Royal Mail. The goods I purchased cost £25.49. Postage cost 1.95, which would amount to a loss of £23.54 through no fault of my own.
I then contacted cherrydiva again, and have as yet to receive a reply. I am most disappointed in their customer service. £23.54 may not seem a large amount of money to lose but in my opinion it is.
After reading many comments on trustpilot, may I suggest customers ask for a different address for their returns as many packages seem to go astray!

Edit:
Forget everything I said past the first sentence, the 'replacement' was in the wrong colour. This company is entirely incompetent and can't even get a simple order right with 3 chances.

Original:
~The jewellery looks and feels nice. I had a slight issue with different sized jewellery being sent, however this was fixed immediately and I was issued a replacement.~

The Parcel was returned to sender with invalid address.. reached out via email with no response for days & had to resend a email after I chased it up with Royal Mail! Then had to send another email as to what was Happening to my order. Was told it would be re sent to me after clarifying my address which was correct on the original order. No update for a couple of days & no confirmation of the order being resent out.

I love my purchase...
The nose rings, are good quality and a reliable, fast delivery.
Will defo use Cherrydiva again.❤️

Iv ordered from you plenty times but somehow this time it got returned as my address was unknown from royal mail,just weird! Iv not changed address