Cherrydiva レビュヌ 

328
•
TrustScore 5段階評䟡の3

2.9

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5぀星のうち1の評䟡

Overpriced, cheap jewellery. Wore once and gem dropped out. Emailed them several times to get replacement/refund, no reply. Do not use, no customer service whatsoever 🀬

5぀星のうち5の評䟡

I couldn't find a piece I really wanted in silver only in gold. I texted at 8.10pm at night and had a instant response which was hugely helpful they was able to give me the option of getting the piece... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

My daughter loves cherry diva jewellery, particularly the belly bars. We have shopped with them several times. We had a slight problem for the first time, where a part was missing. Emailed the custome... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Faulty faulty faulty scammers! Won't reply to my emails, have replied once asking for video evidence & then asking me to PAY to return the quite obviously faulty jewellery. Now ignoring all emails! H... もっず芋る

䌁業が回答したした

䌁業情報

  1. 宝石店

さたざたな倖郚゜ヌスから提䟛された情報

Bohemian treasure trove that ships world wide.


連絡先

2.9

たあたあ

TrustScore 5段階評䟡の3

328件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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ネガティブなレビュヌの 89に回答しおいたす

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この䌁業のTrustpilot 利甚方法

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2.9

すべおのレビュヌ

(328)

過去12か月のレビュヌ数: 59ä»¶

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5぀星のうち5の評䟡

Lovely sparkly belly bar

Posted out as they said, in a cute box with nice but good pink packaging.
Belly bar looked lovely in person and matched web pages images.
Would use again

2025幎2月19日
自発的なレビュヌ
Cherrydiva ロゎ

Cherrydiva からの回答

Hi Serenity - thank you for your positive review it's much appreciated! :)

5぀星のうち5の評䟡

Really fast delivery and lovely


Really fast delivery and lovely packaging with my first order, the jewellery is lovely and does not irritate my skin

2025幎2月10日
自発的なレビュヌ
Cherrydiva ロゎ

Cherrydiva からの回答

Hi Jayne - thank you for your positive review it's much appreciated! :)

5぀星のうち2の評䟡

I ordered 2 things

I ordered 2 things, a helix piercing and a belly bar. Can’t fault the helix piece it’s lovely and feels amazing quality. On the other than hand the belly bar was awful, the ball wouldn’t screw all the way and it would get stuck about half way and after trying a little while the actual bar detached itself from the bottom bit of the piercing. The belly bar was only £11 so not worth the hassle of going through customer services in my eyes. But that’s what happens if you buy cheap jewellery I guess.

2025幎2月13日
自発的なレビュヌ
5぀星のうち1の評䟡

Poor quality and terrible customer service

Bought 2 pairs of supposedly hypoallergenic earrings my ears became inflamed within hours of wearing them. Upon inspection some of the gold coating had come off when I removed the backs. Customer service an absolute joke I’ve had to battle to receive a refund even after returning both sets. I was also accused of misusing them, not sure how to misuse earrings. I now have a partial refund after they deducted shipping costs which is against my consumer rights. Avoid at all costs poor quality jewelry and disgraceful customer service!
The response to my review doesn’t surprise me at all, unprofessional to say the least. My issue has been going on since 9/1/25 I have sent a total of 14 emails trying nothing but to resolve the issue and only received 6 emails back. I have much better things to do than chase up £20.95 worth of earrings, it’s the principle of it. I’m still yet to receive the final £2.95 of my money but I’m guessing this review will cost cherry diva more than that in lost orders. And by the way the gold coating coming off is a fault, never mind the scabby ears they gave me, so if that’s the quality that new customers expect then buy from this company. It’s a shame they couldn’t respond so quick to my numerous emails as they have to my bad review!

2025幎2月5日
自発的なレビュヌ
Cherrydiva ロゎ

Cherrydiva からの回答

Hi there.

As we have previously communicated with you during the lengthy email conversation we requested that you return your items so that we could inspect your alleged issue. Upon receipt of the items it was clear there was indeed no fault with the items and that you simply did not want the items any more (even stating in a further email that you had purchased cheaper earrings elsewhere and then began to use threats to get a refund) and whilst accepting returns on used jewellery is against our returns policy we still accepted your return on this occasion and refunded you for both unwanted sets of earrings.

5぀星のうち4の評䟡

the products are good quality

the products are good quality. they match the description and are worth the price. delivery also didn’t take too long, five days.

2025幎1月18日
Cherrydiva ロゎ

Cherrydiva からの回答

Hi Shehzil - thank you for your positive review it's much appreciated! :)

5぀星のうち2の評䟡

Poor customer services

I bought some earrings from them and had a problem with one of them. The quality was not great but I expected it to last more than a few weeks before it fell apart. Emailed customer services over a week ago regarding this and not had any response. Will not be ordering again from them due to their poor customer service. It's a shame because some of their pieces are nice but they cannot be trusted when a problem arises.

***UPDATE***

I've already sent and email including pictures to your email address with no response.

2025幎1月22日
自発的なレビュヌ
Cherrydiva ロゎ

Cherrydiva からの回答

Hello Gina, please use the contact form on the website to contact our customer services team.

Hi Gina, I have checked the customer services inbox and cannot find an email regarding this issue, if you could use the contact form here: https://www.cherrydiva.co.uk/pages/contact-form

We can look into this issue.

Hi Gina, we can seen your email from today, we have replied - please keep an eye on your spam folder just incase the reply ends up in there.

5぀星のうち1の評䟡

Would not recommend this company!

Would not recommend this company!

Placed my order with Cherry Diva and my parcel went missing. I emailed them just to be given a tracking number to which I already had. I sent numerous emails to get an update just to be ignored. I had to chase it up with Royal Mail and eventually my parcel arrived days later than expected. I opened up my parcel to find the earrings were so tiny. The post of the earrings were all very small. After a couple of days of wearing I had noticed the back ball had embedded into my ear and had become infected ..it was extremely painful. I nearly had a trip to A & E to have it removed but a friend managed to get it out but his was extremely painful. Never again! I have wasted £46 on this rubbish !

2024幎12月9日
自発的なレビュヌ
Cherrydiva ロゎ

Cherrydiva からの回答

Hi Sian.

Thank you for your review.

You emailed us on 22 November to request an estimated delivery date for your parcel. We emailed you back three minutes later providing the tracking information (which includes an estimated delivery date by Royal Mail) Your order was unfortunately delayed by a couple of days however did arrive on 25/11.

With all of our piercing jewellery we do provide the full dimensions of the items in the product information, on the product page (which includes the length of the post) we also offer a range of sizes with the vast majority of our jewellery, to suit a variety of shapes and sizes of body parts.

I can see that the studs ordered were both 6MM in length, which from your description of wearing the jewellery unfortunately appears to be unsuitable for you. We would suggest that you try jewellery with an 8MM long post going forward.

5぀星のうち5の評䟡

As always flawless transaction from


As always flawless transaction from ordering to receiving my jewellery. Tastefully packaged and arrived super fast and also the ability to track your orders. A+++++

2024幎12月2日
自発的なレビュヌ
Cherrydiva ロゎ

Cherrydiva からの回答

Hi Andrew, thank you for your positive review! :)

5぀星のうち1の評䟡

Would not use this company again

Would not use this company again. Ordered 2 belly piercings one came damaged and the other one has started to discolour after a few weeks of wearing. I emailed and advised of the damaged one to which they responded for a photo. I sent this photo on the 2nd and never got a response I then emailed a few weeks later and they tried telling me they never received the image. I then sent them over again just for them to then ask me again so for the 3rd time I sent photos. They then asked over 1 month later for the item to be returned the which I have declined as I do not trust this company to even refund
..the customer service was shocking and the items were both dodgy. Don’t use them!

2024幎11月2日
自発的なレビュヌ
5぀星のうち2の評䟡

I was thinking I'm purchasing titanium


I was thinking I'm purchasing titanium piercings, bought two to put in my ears, now 3 days later started noticing it is colouring my ears green/blue colour like cheap jewelry as much as I know titanium should discolour. Will not purchase again and quite disappointed.

2024幎12月1日
自発的なレビュヌ
Cherrydiva ロゎ

Cherrydiva からの回答

Hi there Frensisa.

Thank you for ordering from us. I have taken a look at your order and can see that the item that you ordered is not from our titanium range.

You have ordered a stud with brass components. (You can find the materials used in all of our products under the product information tab) Brass jewellery is can tarnish over time, when it reacts with moisture and air. This can be cleaned away easily however brass jewellery does take more care to keep looking its best.

We do however have a full range of titanium jewellery in stock on our website.

5぀星のうち5の評䟡

Absolutely love my green opal piercing

Absolutely love my green opal piercing. The packaging is high quality, comes with further discount code. The shipping was fast, took only a few days to receive my order. I would definitely buy from again 🙂

2024幎11月22日
自発的なレビュヌ
Cherrydiva ロゎ

Cherrydiva からの回答

Thank you for your positive review :)

5぀星のうち5の評䟡

Stunning and reasonable!!

Quick and easy delivery, and the quality of the jewellery is stunning. The actually piece itself is beautiful and was very reasonably priced!

2024幎11月6日
自発的なレビュヌ
Cherrydiva ロゎ

Cherrydiva からの回答

Thank you for your positive review :)

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