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Chery Industrial レビュー 

326
TrustScore 5段階評価の4

3.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち2の評価

Ordered handle, 7 days later contacted office because I could not track part. Could not understand servicewomen, so I hung up. At 10 days sent an email with my issues. No one ever replied back. Fi... もっと見る

企業が回答しました

5つ星のうち5の評価

I haven’t had the chance to assemble yet. I’m very excited. Delivery was perfect, delivered in a metal crate to prevent damaging its contents. I’m hoping to get my containers set where they are need t... もっと見る

5つ星のうち3の評価

the person i talked to saw the order thru Simon Cheng was extremely helpful. I was told originally the part was in a Maryland warehouse and expect delivery in two weeks? It took almost eight weeks and... もっと見る

企業が回答しました

5つ星のうち5の評価

Overall everything fit well and the pieces were all there. We did have one issue with the hardware, the welds broke on one of the set screw nuts on the number 2 piece, the little square nut welded... もっと見る

企業情報

  1. 工業地帯
  2. 簡易トイレ提供業者

当該企業による記述

Chery Industrial stands as your premier partner for robust industrial and commercial solutions, offering an extensive range of products designed for unmatched durability and performance. Our comprehensive portfolio includes heavy-duty container shelters and versatile storage shelters, secure shipping containers, reliable gates and fences, ergonomic workbenches, innovative modular homes, and a wide selection of essential industrial equipment. We are unwavering in our commitment to providing top-tier, high-quality products that meet the rigorous demands of any worksite, ensuring long-lasting value and operational excellence. What truly sets Chery Industrial apart is our fully integrated service infrastructure, designed to provide a seamless and reliable experience from purchase to delivery. Understanding that time is a critical asset, we operate a strategic network of six warehouses across the United States. This ensures your equipment is dispatched from the closest possible location, guaranteeing fast and efficient delivery to minimize downtime and keep your projects on schedule. Our logistics prowess is further enhanced by a dedicated, US-based professional logistics team that expertly manages the entire transportation process. This team works in concert with our knowledgeable customer service specialists, who are always ready to provide expert guidance and answer any questions you may have. At Chery Industrial, we are dedicated to offering not only competitively priced products but also a comprehensive, end-to-end solution. We combine superior products with outstanding, specialized support in customer service, transportation, and logistics, making us the trusted choice for businesses that demand quality and efficiency.

OUR PROMISE TO YOU

当該企業による記述

Your satisfication is our #1 goal.
Even though we strive to provide the best service possible, there may occasionally be imperfections. If you experience any issues, please contact us at your earliest convenience. Our team will be happy to assist and make things right.

連絡先

Holiday Sales

GET 15% OFF SITEWIDE

3.9

ほぼ満足

TrustScore 5段階評価の4

326件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 65%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.9

すべてのレビュー

(326)

過去12か月のレビュー数: 273

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5つ星のうち1の評価

Item took to long to come in

Item took to long to come in, and when i would call in and check for updates i wouldn't get any updates. That they would call or email me back and noting.

2026年7月3日
Chery Industrial ロゴ

Chery Industrial からの回答

We are truly sorry for the delayed order and our lack of response to your inquiries. We will fix our service and communication issues thoroughly to avoid this happening again. We sincerely apologize to you once more for all the trouble caused.

5つ星のうち1の評価

My restroom came with a missing part so…

My restroom came with a missing part so the toilet doesn’t work and the toilet is leaking.

I did not have any notice when it was gonna be shipped and then got a call saying it could be delivered that day. Given I had to have a forklift on site I had to pay extra money for my guys to come back because I had no idea when it would arrive.

2026年6月26日
Chery Industrial ロゴ

Chery Industrial からの回答

Hi Grace, we're truly sorry for the defective restroom and messy delivery arrangement of this order. We apologize for the missing part causing toilet leakage and breakdown. Our colleague will contact you asap to help you with such situation. We also sincerely apologize for the unsatisfactory delivery process you encountered. We will definitely optimize and improve this entire procedure moving forward.

5つ星のうち4の評価

I’m satisfied with the product the…9 foot tool cabinet

I’m satisfied with the product the order was good but then they sent me a email asking me to verify that I had a way to unload the product and if the address was residential or commercial I responded to the email and then I got no response back to confirm the delivery about three weeks went by and then I got the same email asking me for the same information so I responded to the email again and then I waited for a response and then I got no answer so I had to call them and they said they never received my email so then they asked me to verify the same questions that were in the email and then they said they would start to set up the delivery a week went by so I called them back again and then they said that they were working on getting a shipper to transport the product and then a few days later they called me and said that the product was on the way and they sent me the delivery date and contact information of the delivery company and the product was delivered on time and in good condition except for most of the package wrap was off of it and it had some dead bugs on it from being on a open trailer and one set of keys are missing I will still have to contact the customer support service team but I’m sure they will take care of it for me they are a great company too buy from thank you

2026年6月25日
5つ星のうち2の評価

Be Aware of Delivery

I scheduled delivery 3 weeks in advance, spoke to representatives on the phone and was told the delivery date would not be a problem. Lo and behold, when it came to delivery date, Chery failed to disclose that delivery was thru a third party and my delivery date was not met. This messed up my entire vacation schedule and ability to build the shed in the time frame I had scheduled and caused severe inconvenience. So far overall the product is good and quality is good.

2026年6月23日
Chery Industrial ロゴ

Chery Industrial からの回答

We sincerely apologize for the frustrating delivery experience that ruined your vacation and construction plan, and we fully understand how inconvenient this delay brought to you.
We clearly note you’re satisfied with the product quality, and we truly regret our team didn’t inform you about the third-party shipping arrangement in advance, as well as failing to keep the promised delivery time after your early 3-week scheduling and phone consultation.
We’ve recorded your feedback to optimize our pre-delivery communication process to avoid similar issues for future customers. Please reach out to our dedicated customer service channel with your order number, our team will properly follow up on this matter for you.

5つ星のうち1の評価

Disaster

I was told almost 2 weeks after I placed my order, the day it was supposed to ship, that the manual pump ramp I ordered wasn't available, and only the electric pump ramp was available, which was an extra $2,000+ dollars. Then it took a few days to get an answer on when that would be shipped. Then it arrived damaged and unassembled. I was not aware it was coming unassembled. There was nothing on the website about this, no instructions for assembling, and no option to order it "assembled" or "unassembled". So now I'm paying around $2,000 for a company to assemble the ramp, in addition to an extra fee because they had to weld part of the ramp that was damaged in order to put it together. I regret this order and wish I would have just paid a little more from another company and avoided all of these issues. Instead, I spent $5,000 more than I intended to and had numerous issues.

2026年6月10日
Chery Industrial ロゴ

Chery Industrial からの回答

We’re truly sorry for all the hassle this order caused you, including last-minute stock notice, slow shipping updates, damaged goods and unexpected assembly costs.
We have updated assembly guides to a prominent spot on our product page for easier viewing. We take responsibility for not drawing your attention to this info earlier.
We will improve stock alerts and packaging to avoid similar issues. Please email your order details to Service@cheryindustrial.com if you need further support.

5つ星のうち1の評価

BEWARE

Bought an item on special sale. When the item arrived with no packaging, filthy dirty and faded, like it had been outside for a very long time and had dents, they refused to let me return the item. It was not received in new condition. The delivery driver would not even take it back. BEWARE

2026年6月16日
Chery Industrial ロゴ

Chery Industrial からの回答

We read your feedback and feel truly sorry for the frustrating delivery experience you received with your bargain item. Apologize to let you have a bad experience......
All bargain clearance products are marked final sale with no return eligibility on our product page, as stated upfront to all buyers.
But we fully accept the chargeback resolution and have borne the full cost of this order as a gesture to take accountability for the insufficient packaging that caused your product to arrive damaged and worn. Our warehouse team will immediately upgrade protective packaging and pre-shipment quality checks for every bargain unit going forward, to ensure items arrive intact for all future customers.
Once again, we're sorry for your unpleasant experience.

5つ星のうち1の評価

It took 48 days from the day I paid for…

It took 48 days from the day I paid for the high altitude main jet for the gas motor on my wood chipper before I received it. I called almost every week and was told that it was not in stock and had to be made BUT when I got the part - it turned out to be a standard part that fits several different types/brands of gas motors.
If you live above 3000 ft altitude and buy one of there items that has a gas motor - expect to wait a LONG TIME to get the correct main jet for your gas motor - there is a different one for 3000 to 6000 ft and then 6000 to 9000 ft

2026年6月12日
Chery Industrial ロゴ

Chery Industrial からの回答

We sincerely apologize for the extremely long 48-day waiting period you experienced when ordering the high-altitude main jet, and for the inconvenience this has brought to you. we will make improvements to our inventory management to prevent this issue from happening again. We will take your feedback seriously to continuously elevate our service quality. Apologize again for the bad experience.

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