Ordered handle, 7 days later contacted office because I could not track part. Could not understand servicewomen, so I hung up. At 10 days sent an email with my issues. No one ever replied back. Fi... もっと見る
企業が回答しました

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Ordered handle, 7 days later contacted office because I could not track part. Could not understand servicewomen, so I hung up. At 10 days sent an email with my issues. No one ever replied back. Fi... もっと見る
企業が回答しました
I haven’t had the chance to assemble yet. I’m very excited. Delivery was perfect, delivered in a metal crate to prevent damaging its contents. I’m hoping to get my containers set where they are need t... もっと見る
the person i talked to saw the order thru Simon Cheng was extremely helpful. I was told originally the part was in a Maryland warehouse and expect delivery in two weeks? It took almost eight weeks and... もっと見る
企業が回答しました
Overall everything fit well and the pieces were all there. We did have one issue with the hardware, the welds broke on one of the set screw nuts on the number 2 piece, the little square nut welded... もっと見る
Chery Industrial stands as your premier partner for robust industrial and commercial solutions, offering an extensive range of products designed for unmatched durability and performance. Our comprehensive portfolio includes heavy-duty container shelters and versatile storage shelters, secure shipping containers, reliable gates and fences, ergonomic workbenches, innovative modular homes, and a wide selection of essential industrial equipment. We are unwavering in our commitment to providing top-tier, high-quality products that meet the rigorous demands of any worksite, ensuring long-lasting value and operational excellence. What truly sets Chery Industrial apart is our fully integrated service infrastructure, designed to provide a seamless and reliable experience from purchase to delivery. Understanding that time is a critical asset, we operate a strategic network of six warehouses across the United States. This ensures your equipment is dispatched from the closest possible location, guaranteeing fast and efficient delivery to minimize downtime and keep your projects on schedule. Our logistics prowess is further enhanced by a dedicated, US-based professional logistics team that expertly manages the entire transportation process. This team works in concert with our knowledgeable customer service specialists, who are always ready to provide expert guidance and answer any questions you may have. At Chery Industrial, we are dedicated to offering not only competitively priced products but also a comprehensive, end-to-end solution. We combine superior products with outstanding, specialized support in customer service, transportation, and logistics, making us the trusted choice for businesses that demand quality and efficiency.
当該企業による記述

65 Commercial Ave, Garden City, 11530, NY, 米国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 65%に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great product excellent service
they did what they promised.
they help me to find what i needed
just a great experience.
Thank You
Item took to long to come in, and when i would call in and check for updates i wouldn't get any updates. That they would call or email me back and noting.

Chery Industrial からの回答
Excellent quality. I was skeptical about the quality, but they are legit. Heavy duty.
product came packed very well and was easy to put up. the construction and fab was professional and well done. it’s been up for 6 months or so and is dining well.
My restroom came with a missing part so the toilet doesn’t work and the toilet is leaking.
I did not have any notice when it was gonna be shipped and then got a call saying it could be delivered that day. Given I had to have a forklift on site I had to pay extra money for my guys to come back because I had no idea when it would arrive.

Chery Industrial からの回答
I’m satisfied with the product the order was good but then they sent me a email asking me to verify that I had a way to unload the product and if the address was residential or commercial I responded to the email and then I got no response back to confirm the delivery about three weeks went by and then I got the same email asking me for the same information so I responded to the email again and then I waited for a response and then I got no answer so I had to call them and they said they never received my email so then they asked me to verify the same questions that were in the email and then they said they would start to set up the delivery a week went by so I called them back again and then they said that they were working on getting a shipper to transport the product and then a few days later they called me and said that the product was on the way and they sent me the delivery date and contact information of the delivery company and the product was delivered on time and in good condition except for most of the package wrap was off of it and it had some dead bugs on it from being on a open trailer and one set of keys are missing I will still have to contact the customer support service team but I’m sure they will take care of it for me they are a great company too buy from thank you
The toilet shower unit is amazing for the price and even though it took 6 months to get it was worth the wait.
They answered any questions i have and responded right away, very good service, thank you
I scheduled delivery 3 weeks in advance, spoke to representatives on the phone and was told the delivery date would not be a problem. Lo and behold, when it came to delivery date, Chery failed to disclose that delivery was thru a third party and my delivery date was not met. This messed up my entire vacation schedule and ability to build the shed in the time frame I had scheduled and caused severe inconvenience. So far overall the product is good and quality is good.

Chery Industrial からの回答
So far, everything has gone swimmingly.
I was told almost 2 weeks after I placed my order, the day it was supposed to ship, that the manual pump ramp I ordered wasn't available, and only the electric pump ramp was available, which was an extra $2,000+ dollars. Then it took a few days to get an answer on when that would be shipped. Then it arrived damaged and unassembled. I was not aware it was coming unassembled. There was nothing on the website about this, no instructions for assembling, and no option to order it "assembled" or "unassembled". So now I'm paying around $2,000 for a company to assemble the ramp, in addition to an extra fee because they had to weld part of the ramp that was damaged in order to put it together. I regret this order and wish I would have just paid a little more from another company and avoided all of these issues. Instead, I spent $5,000 more than I intended to and had numerous issues.

Chery Industrial からの回答
Bought an item on special sale. When the item arrived with no packaging, filthy dirty and faded, like it had been outside for a very long time and had dents, they refused to let me return the item. It was not received in new condition. The delivery driver would not even take it back. BEWARE

Chery Industrial からの回答
Delivery time was great, product was as expected. Very happy and will be ordering another system soon.
It took 48 days from the day I paid for the high altitude main jet for the gas motor on my wood chipper before I received it. I called almost every week and was told that it was not in stock and had to be made BUT when I got the part - it turned out to be a standard part that fits several different types/brands of gas motors.
If you live above 3000 ft altitude and buy one of there items that has a gas motor - expect to wait a LONG TIME to get the correct main jet for your gas motor - there is a different one for 3000 to 6000 ft and then 6000 to 9000 ft

Chery Industrial からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。