Chiczero レビュー 186

I ordered two mugs on on 11-11-19 and still no tracking number. I did get a reply via email stating they were overwhelmed with orders and that mine was indeed processed on 11-23-19 and I would receive a tracking number a few days later. Nope! I am starting to believe this is fraudulent site.
12/14/19 I received my mugs a little over a month after purchasing them. The customer service is email only and they were very slow to reply. In the end, I LOVED my personalized mugs and was relieved that the website was NOT FRAUDULENT.

I still have not received my package. Placed an order on November 14th. Received tracking number for UPS. Tracking reveals package is stuck in Edgewood Post Office,NY but they are not aware of the package. UPS suggested I contact the shipper, who might I add did not use the shipping name and address I provided. I emailed the chipper (CHICZERO) twice but no response has been received and when I read their website, their shipping policy is that they will ignore your emails to them. When I tracked the order on their website, my order number did not exist. NO NUMBER TO CONTACT THEM AND THEY DO NOT RESPOND TO MY EMAILS. BEWARE OF THIS COMPANY!

I never received a notice of shipment. This is an improvement opportunity for your company. When my purchase was made I was informed that I would be notified when my merchandise shipped. This deemed not to be true. The quality of the product is great. The delivery process could use some improvement. Hopefully you can use my criticism constructively.

Still haven't received any tracking information on my purchase I think the company might be fake just taking people money